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Unified Communications Analytics 8.6 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

2. Updating the Lync or Skype for Business Server

Now you must update the server to include the monitoring store information. From the installation path or from your application DVD, run the Setup.exe file. (For a 64-bit server, the file path would be Setup | AMD64 | Setup.exe.)

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In the Deployment Wizard, select Install or Update Lync Server System.
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In the Deployment Wizard, click Install or Update Skype for Business Server System.

3. Enabling and configuring monitoring

Now you can enable and configure monitoring (CDR).

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In the Call Detail Recording tab, double-click the Global default policy and ensure that Enable Monitoring of CDRs is selected.

4. Starting the monitoring services

After you have enabled and configured monitoring, you must start the monitoring services.

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In the Start menu, select Lync Server Control Panel or select the Skype for Business Server Control Panel.
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Select Topology in the list on the left side of the panel.
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Click the Status tab and select the appropriate server.
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Select Action | Start all services.

Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events

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