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Unified Communications Analytics 8.6 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Permissions needed for the Cisco configuration data source

You specify the credentials that are used to collect user data from Active Directory and the credentials used to collect end-user data from the Cisco Unified Communications Manager (CUCM) server.

There are different methods that Active Directory (LDAP) can be integrated with Cisco. UC Analytics requires that the SAM account name be used to synchronize the Cisco end-users and Active Directory users.

Permissions needed for the Cisco CDR logs data source

To configure the Cisco CDR logs data source, you require the following credentials and permissions:

Creating a data source for Cisco configuration

By creating a Cisco configuration data collection, you can collect Cisco end-user information including Cisco phone numbers, device IDs, and the user information from Active Directory (LDAP).

For information about prerequisites, see Permissions needed for the Cisco configuration data source .

2
Click Data Collection.
3
Click + beside the name of the target environment.
4
Select the Cisco Configuration check box.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
If you want to specify one or more explicit domain controllers instead of automatically discovering the domain controller, click Show Advanced Settings in the LDAP Collection Parameters section. For more information, see Specifying explicit domain controllers for LDAP connections . The domain controller must be a global catalog server.
10
Click Save.

Creating a data source for Cisco CDR logs

By creating a Cisco CDR log collection, you can gather data about Cisco voice-over-IP and other peer-to-peer sessions, ad hoc conferences, and MeetMe Conferences.

You gather the Cisco CDR (call detail recording) logs from one or more specified file shares. Typically, you set up a process to copy the log files from your Cisco server to a specified directory. For example, you could configure the Cisco Unified Communications Manager server to automatically upload the CDR logs to a directory you specify.

To configure a Cisco CDR log data collection, you must specify the following:

For information about prerequisites, see Permissions needed for the Cisco CDR logs data source .

2
Click Data Collection.
3
Click + beside the name of the target environment.
4
Select the Cisco CDR Logs check box.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
12
Click Save.
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