Chat now with support
Chat with Support

Unified Communications Analytics 8.6 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Setting thresholds for Exchange metrics

You can set thresholds for Exchange metrics, using different colors to identify minimum and maximum values that you want to track. When you view the metrics in an insight table, if a threshold is reached or exceeded, the value shows the color that you specified. When you set a threshold, you set the color that displays when the number is over or under a specified value.

By default, the Thresholds Classification page lists key Lync QoE thresholds that can be set. You can add threshold classifications for Exchange ActiveSync, Exchange database, Exchange mailbox, Exchange message, Exchange DLP, and Exchange public folder metrics.

1
Click Classifications and click Thresholds.
2
Click Add classification. For a list of Exchange fields for which you can set thresholds, see Table 25.
7
To add another threshold for the metric, click Add threshold and specify the value, units of measure, and color.

Exchange ActiveSync Event

Exchange Database

Exchange Database Copy

Exchange DLP Match

Exchange Email File Attachment

Exchange Email Message

Exchange Email Message Participant

Exchange Mailbox

Exchange Legacy Public Folder

Exchange Legacy Public Folder Replica

Exchange Public Folders

Omitting words when filtering by subject or body

For insights that contain information about Exchange email messages, filters are available for Subject Keyword and Body Keyword. The keyword filters list the words that occur most often in the subject or in the body of messages.

Typically you do not want to include common words such as “the”, “of”, or “they”. To omit words from the subject or body keywords, you add them to the Stop Words list.

1
Click Queries and click Add Stop Words.

Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync

Permissions needed to collect Skype for Business/Lync data

To collect data from Skype for Business/Lync, you add different data sources to gather information. You can create the following data sources:

Skype for Business/Lync Configuration: collect Skype for Business/Lync server configuration and user using PowerShell
Skype for Business/Lync CDR Database: peer-to-peer session and conference details from a Skype for Business/Lync CDR (Call Detail Recording) SQL database using SQL queries
Skype for Business/Lync QoE Database: Quality of Experience (QoE) information from a Skype for Business/Lync QoE SQL database using SQL queries

For each data source, you must specify the credential that is used to collect the data. In most collections, you have the option to use the credential that is specified for the Data Engine service. If you want to use that credential for your data collections, ensure it has the permissions specified for that data source.

Related Documents