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Unified Communications Analytics 8.6 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Creating an Exchange Online Mailbox Content Summary data source

You can create an Exchange Online Mailbox Content Summary collection or a native Office 365 or for an Active Directory/Office 365 hybrid target environment. The collection gathers folder statistics and/or last message sent (received) details from Exchange Online user mailboxes using Exchange Web Services (EWS).

To improve data collection performance, you can provide multiple credentials when you configure the data source. You can also create different mailbox contents data collections that contain different groups of users.

For more information about credential prerequisites, see Permissions needed for Exchange Online Mailbox Content Summary and Exchange Online Calendar data .

2
Click Data Collection.
3
Click + beside the name of an the Active Directory/Office 365 Hybrid or Office 365 (native) target environment.
4
Select the Exchange Online Mailbox Content Summary check box.
5
Click the Exchange Online Mailbox Content Summary tile to open the configuration page.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
12
Click Save.

Creating an Exchange Online Calendar data source

You can create an Exchange Online Calendar data collection for a native Office 365 or for an Active Directory/Office 365 hybrid target environment. The collection gathers calendar appointment and meeting data from Exchange Online user mailboxes using Exchange Web Services (EWS).

To improve data collection performance, you can provide multiple credentials when you configure the data source. You can also create different Exchange calendar data collections that contain different groups of users.

For more information about credential prerequisites, see Permissions needed for Exchange Online Mailbox Content Summary and Exchange Online Calendar data .

2
Click Data Collection.
3
Click + beside the name of an the Active Directory/Office 365 Hybrid or Office 365 (native) target environment.
4
Select the Exchange Online Calendar check box.
5
Click the Exchange Online Calendar tile to open the configuration page.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
11
Click Save.

Creating an Exchange Online Public Folders data source

For a native Office 365 or for an Active Directory/Office 365 hybrid target environment, you can create an Exchange Online Public Folders collection to gather public folder configuration and statistics from Office 365 using PowerShell. For information about the required permissions, see Permissions needed for the Exchange Online Public Folders data source .

To improve data collection performance, you can provide multiple credentials when you configure the data source. You can also create different public folder data collections that contain different groups of public folders.

2
Click Data Collection.
3
Click + beside the name of an the Active Directory/Office 365 Hybrid or Office 365 (native) target environment.
4
Select the Exchange Online Public Folders check box.
5
Click the Exchange Online Public Folders tile to open the configuration page.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
10
Click Save.

Setting chargeback costs for Exchange

You can specify the costs at which your Exchange email is charged. The calculated values appear in specific insights so you can determine the chargeback amounts for users or departments. You can use the chargeback insights to compare with external and internal billing.

You can specify the unit on which costs are calculated such per instance or per MB.

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