Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Get Live Help
You have selected a product bundle. Can you please select the individual product for us to better serve your request.*
There is not a technical support engineer currently available to respond to your chat. For prompt service please submit a request using our service request form.
The following articles may solve your issue based on your description.
The credentials that you specify to collect Active Directory user data using LDAP must have the following permissions:
The credentials that you specify to connect to Exchange Online using remote PowerShell must:
To collect mailbox recipient “send as” permissions, the credentials must also:
The Exchange Online Mailbox Contents data source can be configured to collect in either hybrid or native Office 365 deployments.
The credentials that you specify to collect Exchange Online mailbox contents data using EWS must:
The Exchange Online Mailbox Content Summary and the Exchange Online Calendar data sources can be configured to collect in either hybrid or native Office 365 deployments.
The credentials that you specify to collect Exchange Online mailbox folder data using EWS must:
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The document was helpful.
I easily found the information I needed.
© 2021 Quest Software Inc. ALL RIGHTS RESERVED.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.
Upgrade to IE 11 Click here
Upgrade to Chrome Click here
If you continue in IE8, 9, or 10 you will not be able to take full advantage of all our great self service features.