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Toad Intelligence Central 4.3 - Deployment Guide

Alter Authentication

Use the Alter Authentication dialog to set your personal authentication key, to update keys when your remote data source password changes, or to change authentication key type for a view.

You can use the Alter Authentication dialog to perform the following tasks:

  • To set your personal authentication key—You are required to authenticate the first time you attempt to download a view that was published with a personal key. Enter your personal login credentials to access the remote source.
  • To change your personal authentication key password—If your password changed for a remote data source, you must also change the password in your authentication key.
  • To change a shared key password—If the password changed for the shared account in the remote data source, you must also change the password for the shared authentication key. Users with Manage privileges can modify a shared key.
  • To change personal key to shared key— Change the type of key applied to an object from personal to shared. All personal keys are removed. Users with Manage privileges to the object can change the authentication key type.
  • To change shared key to personal key— Change the type of key applied to an object from shared to personal. After the personal key is applied, users with which the object is shared are required o set a personal key by providing personal login credentials to the remote source. Users with Manage privileges to the object can change the authentication key type.

    Note: This action is not available for snapshots. You can apply only a shared key to a snapshot.

To modify Authentication

  1. In the Web interface (Web server), select the Home page.
  2. Select an object to display object details.
  3. In the Details pane, click the link in the Source field. If the object has multiple data sources, multiple links are displayed. Select a link to open the Alter Authentication dialog.
  4. In the Alter Authentication dialog, select the data source for which you want to modify authentication.
  5. (Views) To set your personal key, enter your login credentials for the remote data source.
  6. If you are updating your password, enter the new password.
  7. (Views) To change a personal key to a shared key, select Share authentication.
  8. (Views) To change a shared key to a personal key, clear the Share authentication check box.

    Note: This option is not available for snapshots. You can apply only a shared key to a snapshot.

  9. (Views) Apply this to other view objects for this source that need authentication—If setting your personal key, select this option to apply these credentials to other views sourced from this data source with a personal key that also require authentication.

    TIP: If your password changed for a remote data source, you must also change the password in your personal authentication keys. If you are using the Alter Authentication dialog to change a personal authentication key password, select this option to apply the change to all applicable views.

    Specify this option separately for each data source in the drop-down list.

    Note: This option is disabled for a shared key.

View and Download Reports

The Web server provides a Reports section which allows you to view and create reports about Intelligence Central object usage. The Reports landing page provides a dashboard-type view that displays top-level usage statistics. The Reports feature is designed mainly for Administrators, but all users can view and export usage reports.

Note: Standard and Power users can view statistics for all objects. However, for these users, access to an object from a report page is limited to objects shared with or owned by the user.

Dashboard View

The dashboard displays top-level usage statistics. Use the dashboard to drill down to more-detailed information or object details. The dashboard graphs group data into the following categories:

  • Most-popular objects
  • Percentage of objects used
  • Most-often published objects

To Filter the Dashboard View

  • Select a time period from What’s happened over the.

What's popular?

This chart displays the most popular objects, i.e., the objects that have been downloaded or queried the most. You can click an object name to view object details.

  1. Click an object name to open the Home page with the object selected.
  2. In the Home page you can view the object details or perform additional actions on the object, such as download the object.

What's been used?

This graph displays the percentage of objects used (downloaded or queried) in Intelligence Central. Click a graph data point to see the data broken down into usage statistics for the individual objects. Use filtering to narrow your results.

  1. Click either the Objects Used or Objects Not Used section of the graph to view a breakdown of the data.
  2. In the Objects Used or Objects Not Used page, you can filter results by selecting a different time period.
  3. Filter results by object. (Objects Used) In the Object Downloads and Queries chart, click an object’s bar or value to filter the data grid by that object.
  4. Filter results by date. (Objects Used) In the Daily Downloads and Queries graph, click a data point to filter the data grid by that date.
  5. To sort by a column in the data grid, click the column header.
  6. To export the data in the data grid, click Download CSV.

What's been published?

This graph shows what types of objects have been published during the selected time period, as well as the percentage for each object type. Click a graph section to view publishing statistics related to each object type.

  1. Click a section of the graph to view a breakdown of the data for that object type.
  2. In the object type page, you can filter results by selecting a different time period.
  3. Change object type. To see results for a different object or for all objects simultaneously, select an option from the second drop-down list.
  4. Top 10 Publishers. Click to see data for the top 10 publishers. In the Top 10 Publishers chart, hover the cursor over a bar to see a breakdown by Sharing option. Click a bar to filter the data grid by that publisher. To clear the filter, click the highlighted bar again.
  5. All Publishers. Click to see data for all publishers. Click a publishers name to filter the data grid by that publisher. Click a value to filter the data grid by that criteria.
  6. To sort by a column in the data grid, click the column header.
  7. To export the data in the data grid, click Download CSV.

Health Check Dashboard

You can run a health check on the Intelligence Central server to check for object integrity anomalies and other issues with data objects stored on the server.

Use the Health Check Dashboard page to run a health check, review the health check results, repair anomalies, and specify health check settings.

Users with the Administrator role can run a health check, repair objects, and specify settings.

To run a Health Check

  1. In the Intelligence Central Web server, select Administration | Server | Health Check Dashboard.
  2. In the Health Check Dashboard page, click Run Health Check.
  3. After the Health Check process finishes, the Data Integrity tab displays the results of the Health Check.
    1. If an object is found to have an anomaly, it is listed along with the object details, a description of the impact to the user, and a description of the solution.
    2. Screen tips display more information. Place your cursor over the information icon, as well as the Impact and Solution descriptions, to display more information.
  4. To repair an object, select the object and click Repair. You can select one object or multiple objects to repair. Select the check box beside a category to select all objects in that category.
  5. If a repair is successful, the object is removed from the report. If a repair is unsuccessful, an error message is displayed.

To specify Health Check settings

  1. In the Intelligence Central Web server, select Administration | Server | Health Check Dashboard.
  2. Select the Settings tab. Review the following:
  3. Auto run health check weekly—Enable this option to instruct Intelligence Central to automatically run a health check once per week (2 am on Sunday).
  4. Send out email to Admin if any anomalies found after auto run— If enabled, an email is sent to users with the Administrator role after each automatic health check. The email contains a link to the Health Check Dashboard page to allow users to open the dashboard and review the latest report.

Support Bundle

A support bundle can assist in the diagnosis of issues such as data connectivity and query performance. To help troubleshoot these issues, you might want to generate a support bundle to send to Quest Software Technical Support. See the following for more information:

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