You can create a support bundle and send it to Quest Software Support. The support bundle contains information about the status, logs, and configuration of Toad Intelligence Central and the Toad Intelligence Central Web server. The support bundle provides information that is used to help troubleshoot problems.
To generate and send a support bundle
In the Web interface, click to open the About box.
The Toad Intelligence Central server runs as three Windows® services that start automatically when the server host starts.
The Toad Intelligence Central server services are:
The Toad Intelligence Central Web Server service is:
To stop the Toad Intelligence Central server (from the server host):
Stop ALL of the following services. Right click on each service and select Stop.
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Note: If an Automation Script is executing when services are stopped then execution of that script stops when the Toad Intelligence Central server is stopped. |
After the Toad Intelligence Central server has stopped (Stop the Toad Intelligence Central server), follow these instructions to restart the Toad Intelligence Central server.
On the server host:
Start ALL of the following services. Right click on each service and select Start.
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