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Stat 6.0 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Navigating The Menus

You can navigate the menus using your mouse or keyboard.

Navigating with the Mouse

Click on a menu. A list of items available in that menu will display. Click on an item to execute a specific action.

Navigating with the Keyboard

You can access menus using the up, down, left, and right arrow keys.

When you first open Quest® Stat®, no shortcut keys are displayed on the menus. To display the shortcut keys, press <ALT>. The shortcuts are displayed (underlined letters). Press the indicated shortcut key to execute the desired menu option. For example, after pressing <ALT>, pressing <F> opens the File menu and then pressing <W> opens the New Project window.

You can also invoke certain menu options using shortcut keys in combination with the <Ctrl> modifier key. These options include:

<Ctrl>+<S>

Save

<Ctrl>+<O>

Open CSR

<Ctrl>+<R>

Open Project

<Ctrl>+<T>

New CSR from Template

<Ctrl>+<N>

New CSR from Blank

<Ctrl>+<P>

Print

<Ctrl>+<W>

Open CSR Search Wizard

If a menu is open, you can move between menu options using the up and down arrow keys, and you can move to different menus using the left and right arrow keys. After selecting the menu option you want, press the <Enter> key to execute the command, or you can use the shortcut keys if indicated.

The Stat Toolbar

The Stat toolbar provides one-click access to the most commonly used features in Quest® Stat®. For example, the toolbar button representing a blank page creates a new CSR.

You can move the toolbar by clicking File | Toolbars and selecting the position you want in the Toolbars window.

Log off from Stat

Exit Stat

Create a new CSR from a template

Open a new CSR

Open an existing CSR

Save new entries and changes

Close the active window

Open the CSR Search Wizard

Open the Search Customer Engine

Print

Open the Print Setup window

Open the Oracle Applications Patch Management Console

Open the Support Console

Change your password

Open the Report Library

CSR Change Management Mode. Click to change to CSR Edit mode.

CSR Edit Mode. Click to change to CSR Change Management mode.

Mail this CSR (Only visible when a CSR is open)

Opens the html version of the User Guide in a browser window

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