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Stat 6.0 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Consoles Menu

Consoles in Quest® Stat® are work areas. There are three consoles which you can open via the Consoles menu.

TABLE 1.  

Support Console

Opens the Support Console window

OraApps Patch Console

Opens the Oracle Applications Patch Management Console

Migration Console

Opens the Migration Console window

Reports Menu

Stat includes a variety of report templates. The Reports menu gives you access to Quest® Stat® reports.

Report Library

Opens the Stat Report Library window displaying a list of all the available reports

Launch Packaged Report Viewer

Opens the Stat Report Viewer which you can use to display Stat report files

Tools Menu

The Tools menu gives access to special Quest® Stat® tools and utilities, such as search wizards and administrative database tools.

CSR Search
Wizard

Opens the CSR Search Wizard which you can use to locate Change/Service Requests (CSRs) that meet specified criteria

Customer Search Engine

Opens the Search Customer Engine which you can use to locate customers in the Stat database

Time Entry

Opens the Time Entry window where you can post time against tasks on a daily basis without having to access each task

Launch Ini
Editor

Opens the Stat INI Editor which you can use to edit Stat.ini files

Agent Status

Opens the Stat Central Agent Status window which displays the current status of each agent (Responding or Not Responding) for each service domain

Oracle Agent Status

Opens the Oracle® Agent Status window which displays the current status of each agent (Responding or Not Responding) for each node. This option is available only for customers licensed to use the Oracle E-Business change management module.

Data Replicator

Opens the Stat Data Replicator which you can use to copy configuration data between databases

Table Dump
Utility

Opens the Table Dump Utility which you can use to dump the contents of a maintenance table so that it can be emailed to the Quest® Support staff for evaluation

Re-cache Codes

Re-caches the memory system so that certain operational changes you made during the work session can take effect immediately

Migration Mgmt Menu

The Migration Mgmt menu provides access to certain object migration functions featured in Quest® Stat®.

Mass Migration

Opens the Mass Migration window which you can use to migrate objects selected from multiple archive sets

Migration Approvals

Opens the Migration Approvals window which shows any migrations that require your approval or the approval of other users

Rapid Recovery
Wizard

Opens the Rapid Recovery window which you can use to migrate objects to environments regardless of migration path

Release Recovery

Opens the Release Recovery window which you can use to perform a mass migration based on the application release number of the archive sets

Migration
History Wizard

Opens the Migration History Wizard which you can use to locate migrations tracked in the Stat database

Archive Sets - Ready to Migrate

Opens the Archive Sets - Ready to Migrate window which allows you to mark archive sets as ‘ready to migrate,’ meaning that either they can be included in a mass migration or that they require user approval before they can be migrated

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