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Stat 6.0 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Reports and Graphs

About Stat Reports

A Stat report is a formatted presentation of information retrieved from the Stat Repository and displayed as either a pdf or Excel file. When you run a report, you can select the type of report you want to view from the comprehensive Report Library provided by Stat. This library includes predefined reports as well as any custom reports defined by users. You can run a report at any time manually, or you can configure Stat to run a report automatically at specified time intervals. Stat reports can also be viewed in a web browser via Stat Web.

Stat Reports are displayed in the following formats:

Standard Format - Standard reports are formatted with several records per page. Each record is divided by a solid line.
List Format - List reports are most commonly used for reporting summary information on a large number of records. With few exceptions, most Stat maintenance table reports are in list format.
Landscape List and Standard Formats - Landscape list and standard reports are used when information requires a wider display area than is available on a regular list or standard report. If you want to print a landscape-type report, make sure to change the orientation of your printer to landscape before generating the report.
Bar Graph Format - A bar graph report is a graphical representation of items and usually represents activity counts, such as the number of CSRs by department.
Pie Chart Format - A pie chart report is a graphical representation of items as they relate to a total number. Each item in a pie chart is represented by a wedge.
Crosstab Format - Crosstab reports display the relationship between two lists such as Stat Users and CSR types. For example, you can run a crosstab report that displays a list of Stat Users along the left side and a list of CSR types across the top. At the intersection of each item is a count.
Excel Formats - Excel reports are spreadsheets of CSR data formatted for export to Excel. This report does not include code descriptions. If you want to print an Excel-type report, make sure to change the orientation of your printer to landscape before generating the report.

Running Reports

To run a report you first select the type of report you want from the Report Library and specify additional criteria as needed.

NOTE: Stat reports can also be viewed in a web browser via Stat Web. For more information, see Running Reports through Stat Web . Also, report security is defined by your system administrator. Depending on your user security setting, some reports may b unavailable. The default user security is 50.
NOTE: Central Agent may throw an Out of memory error and stop working when a requested report generates more than 35,000-50,000 rows. Unfortunately, Stat relies on a third-party tool (Jasperreports) that has a problem with generating large reports. To prevent Central Agent from crashing, use the global parameter max number of rows for the generated report. If the report request exceeds the max number of rows, then a user-friendly message would suggest setting additional criteria to decrease the number of retrieved rows.

Selecting Reports

1
Select Reports | Report Wizard.
3
Select the View Report Action option.
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