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Stat 6.0 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Stat Projects

Opening Projects

Stat projects let you manage complex business changes from one location. By incorporating multiple CSRs and tasks, Stat projects help users understand high-level functions that span across service domains. For example, you can run a bill report on a project and determine the cost of every task involved in implementing an overall business strategy. In addition, you can use Stat’s Gantt chart capabilities to view timelines for all the CSRs and tasks involved in a project.

By way of illustration, consider a project created to address the many issues surrounding a PeopleSoft upgrade. PeopleSoft has many functions, changes to which impact other business units in your organization, such as CSRs in different service domains. Let's say you have a training domain, a change management domain, and an infrastructure domain; since your upgrading effort is supported by CSRs in each of these domains, you can group them all in a project and monitor them from a single window.

To open a new project, select File | New Project. Stat opens a blank Project window.

To open an existing project, do one of the following:

1
Select File | Open Project.
3
4
Click Search.

The Project Window

Projects associate multiple CSRs with a single entity. They are a good way to track large jobs that have many steps or tasks. You can track as a project any job that encompasses many phases, requires a variety of resources, and crosses over service domains.

The Project window is divided into 2 regions:

The General Project Information Region

The top portion of a Project window contains general information about the project.

The unique, user-defined number that identifies the project across all service domains in Stat.

A short description of the project. The description appears on project lists.

The Stat user primarily responsible for the project.

A free-form, 2000-character field for comments.

The date the project is scheduled to start.

The date the project is due to be completed.

If checked, indicates that the project is complete.

This field indicates which domains are included in the project. Only the domains to which you have access appear this field.

Before adding new CSRs or tasks, check the corresponding service domain. When you deselect a service domain, the CSRs and tasks that belong to the domain are removed from the project. Stat displays a message box prompting you to confirm this action.

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