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Stat 6.0 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Change Management Tabs

Change Management tabs include the PeopleSoft tab, the Oracle App tab, and any generic application tab your system administrator has defined. Which of these three tabs is displayed on your CSRs depends on which module you are using and your current service domain. These tabs are the gateway to the change management and version control activities in Stat, such as associating objects to CSRs, archiving objects, and migrating objects across application environments.

Change management issues and instructions are discussed in greater detail in the three change management chapters.

Patches Tab

The Patches tab is where you document and associate patches with a CSR. These can include patches delivered by PeopleSoft, Oracle Applications, as well as user-defined patches for generic applications. The functionality and information displayed in this tab differs depending on the change management module of the CSR. For Oracle Applications, the Patches tab displays information specific to Oracle patches and works in conjunction with the Oracle Applications Patch Management Console. For more information, see Patch Management . For more information on the Patches tab as it relates to PeopleSoft and Generic Applications, see Patches - PeopleSoft and Generic Applications .

History Tab

As a CSR moves from one stage to another during its life cycle, many of its values are changed and updated. The History tab maintains a record of these changes, allowing you to determine which values were changed, when, and by whom. The History tab records:

Viewing Object Activities

If a change management tab is activated on the CSR, the History tab displays a record whenever objects are added, locked, unlocked, reserved, or removed. To view detailed information, double-click a record labeled Object Activity. This opens the Object Activity History window for that record.

For each activity, the window displays the type of activity, the object name and type, the environment the object is located in, and the developer who initiated the action.

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