An application defines what product or facet of your enterprise is represented in the CSR. Applications are defined by your system administrator. An example of an application might be PeopleSoft Ver. 7. The user assigned to the CSR must have access to the selected application.
Environments further define an application. However, not all applications need to have environments. Environments are defined by your system administrator. If your application is Financial, your environments might be, or AP, AR, and GL.
By default, the Project field is optional. The Stat administrator can set the Project field to be required in CSR Type Maintenance. Double-clicking on the project drop-down opens the Project window for that project. If this field is blank, it means that the CSR does not belong to a project. You may add CSRs to projects from either the CSR window or the Project window. For more information, see .