Retention Days parameter: Enter the number of days for which you want to retain CSR logs. 7 days is the default.
This job runs an operating system command on the same server or workstation that the Stat Central Agent is running on. The Stat Central Agent only initiates the command and does not wait for the command to complete before moving on to the next job. Also, all drive mappings and file paths are relative to the server or workstation on which the Stat Central Agent is running.
Window State parameters: If the command you want the Agent to initiate opens a window, specify if you want the window minimized, maximized, or normal size.
Command parameter: Enter the command line you want the Agent to run in the Command field, or click the Browse button (...). This opens the Stat Central Agent Job Command Editor window.
Enter the command in the top portion of the Stat Central Agent Job Command Editor window. Then click Interpret >>. The bottom portion displays how the command is interpreted by the server or workstation on which the Stat Central Agent is running.
Click OK to close the command interpreter.
After you enter the command in the Command field, you can test the command by clicking Test Command. Stat executes the command on your workstation and reports if the operating system returned SUCCESS or FAILURE.
If a user is unexpectedly disconnected from Stat (for example, due to a network failure), any CSRs that the user had opened when the session failed will remain locked. This job unlocks any locked CSRs under the following two conditions:
NOTE: For each service domain, it is recommended that you schedule the purge jobs to run once a day. These jobs include: