Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
When contacting Quest Support about SQL Navigator, please have the version and build number handy. You can obtain both from Help | About SQL Navigator. If your question is about an error message, write the message down and have it available for the technical support representative.
Whenever you have a question about SQL Navigator, click Help | Submit Feedback | Include a Support Bundle. The Support Bundle file contains a snapshot of your SQL Navigator installation. Send this file and your request for assistance to Quest (https://support.quest.com/).
If you find that information in the Help system or printed user guides is incorrect, unclear, or incomplete, please report the problem to Quest Support.
