Work flow for Spotlight alarms
A new SCOM Spotlight Alert is raised each time a Spotlight alarm is raised or the severity of a Spotlight alarm changes. All Spotlight alarms can be managed through the SCOM alerts work flow.
Monitor Spotlight alarms
Open the SCOM Console. From the Monitoring pane select Active Alerts. Each SCOM alert is listed on the Active Alerts table.
Table 76: Active Alerts table
| Spotlight Alerts | Description |
|---|---|
| Source | The connection the Spotlight alarm was raised against. |
| Name | The name of the Spotlight alarm. |
| Resolution State | The resolution state of the Spotlight Alert. Note that when the Spotlight alarm is resolved the SCOM Alert is NOT automatically resolved. |
| Created | The date and time the Spotlight Alert was raised. |
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TIP: The visible fields on the Active Alerts table can be personalized with Custom Fields from the Spotlight Alert. For definitions of the Spotlight Alert Custom Fields, right click on a Spotlight Alert in the Active Alerts table and select Properties | Custom Fields. |
Table 77: Select a Spotlight Alert on the Active Alerts table to view the Alert Details and Description
| Alert Details | Description |
|---|---|
| Diagnostic Server | The name of the Spotlight Diagnostic Server. The Spotlight alarm is raised against a connection that is monitored through this Spotlight Diagnostic Server. |
| Connection | The display name of the Spotlight Connection. The Spotlight alarm is raised against this connection. |
| Technology | The Spotlight Connection Type; for example SQL Server or Windows. |
| Display Name | The display name of the Spotlight alarm. |
| Severity | The severity of the Spotlight alarm. |
| Details | The details of the Spotlight alarm. |
| First Raised | The earliest known time the same Spotlight alarm was raised against the connection (as sourced from the Playback Database). |
| Last Raised | The most recent time the same Spotlight alarm was raised against the connection. For an alarm that has been raised repeatedly this could be a more recent time than the time of this alarm. |
| Is Snoozed | True if the Spotlight alarm has been snoozed. The Spotlight Alarm can be snoozed in Spotlight or the SCOM Console. |
| Snoozed By | If the Spotlight alarm Is Snoozed - Snoozed By records the user that snoozed the alarm. |
| Snoozed Until | If the Spotlight alarm Is Snoozed - Snoozed Until records the time the alarm is snoozed till. |
| Requires Acknowledgment | True if the Spotlight alarm is configured to require acknowledgment. |
Table 78: Right click a Spotlight Alert on the Active Alerts table for further detail and / or to make changes
| Right Click | Select | Description | ||||||
|---|---|---|---|---|---|---|---|
| View or edit settings for this rule | Overrides | Override parameters of this Spotlight Alert such as priority and severity. Note that the Spotlight Management Pack for SCOM is sealed so an alternative destination management pack is required. | ||||||
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Properties | General |
Change the properties of the Spotlight Alert.
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| Properties | Product Knowledge | Show help on Spotlight Alerts. | ||||||
| Alert Context | Show all details of the Spotlight alarm. | ||||||
| Custom Fields | Show details of the Spotlight alarm that can be displayed as Custom Fields on the Active Alerts table. |
Spotlight Alerts rule
You may want to override the defaults to the Spotlight Alerts rule. By default: Spotlight Alerts are enabled, have a warning severity, medium priority and the rule is run every 60 seconds. The rule properties for Spotlight Alerts can be overridden for an individual connection, group of connections or globally.
Open the SCOM Console.
- From the Authoring pane select Management Pack Objects | Rules. Look for Spotlight Alerts.
- Right click on the Spotlight Alerts rule and select Properties.
- Open the Overrides tab.
- Click Disable to disable the Spotlight Alerts rule. Click Override to override one or more parameters of this rule. Click on an override to override properties of the rule. Note that the Spotlight Management Pack for SCOM is sealed so an alternative destination management pack is required.
Send notifications to subscribers when criteria is matched relating to the Spotlight Alerts rule
Setup SCOM to send notifications when Spotlight Alerts match a defined Subscription criteria.
Open the SCOM Console. Expand Tasks | Subscription, click Create to open the Notification Subscription Wizard.
Table 79: The Notification Subscription Wizard
| Wizard page | Description | ||||||
|---|---|---|---|---|---|---|---|
| Description | Give a name to the Notification Subscription. Optionally, provide a description. | ||||||
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Criteria |
Select criteria as appropriate. A notification will be sent on all selected criteria being matched. In addition to your own criteria, ensure the following criteria are selected.
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| Subscribers | Add subscribers as appropriate. On all selected criteria being matched, SCOM will send a notification to the selected subscribers. |