Spotlight Basics describes how Spotlight applications work. It contains these sections:
Create / Modify / Delete connections to systems, and monitor those systems.
|Monitor Spotlight Connections||Monitor connections, detect alarms, investigate the cause of alarms.|
Alarms are the warnings that Spotlight raises when a metric falls outside its "normal" range of values.
|Charts, Grids and Home Page Components||Spotlight displays provide detailed statistics of the monitored system, relevant to diagnosing the cause of alarms. Make the best use of them.|
|View | Options||Customize Spotlight.|
|Troubleshooting||Solve problems using Spotlight.|
This section identifies general problems that you may encounter when using Spotlight applications, and details how to address those problems. For problems caused in specific Spotlight applications, see the help for that application.
When first installed, Spotlight can be used with full functionality for a specified trial period. When the trial period expires, contact your Questrepresentative to obtain an authorization key to continue.
Make sure that you enter the authorization key exactly as stated on your Product Authorization sheet or as provided by your Questdistributor. If you enter the authorization key incorrectly, the following message is displayed:
Invalid authorization key
Once the trial period has expired, if an authorization key is not supplied, only the Spotlight home page will be visible. If you click any of the drilldown buttons, the following message is displayed:
You do not have a license for “Spotlight...” that enables access to this functionality. Please contact Questfor information about obtaining the correct license.
How to enter an authorization key
Tip: Individual Spotlight applications may handle invalid license numbers in different ways (for example, if the license has expired on a trial copy of the software). For more information, refer to the corresponding help in that application.
Spotlight is unable to open a migrated connection.
When you open a Spotlight connection, you use connection details that are stored in files somewhere on your local computer or (in the case of migrated connections) somewhere on your network.
When Spotlight cannot access those connection details (for example, when the relevant network machine is unavailable), it displays a Spotlight message box that you can use to change the location where connection details are stored. The choices you have are:
Click to open the Spotlight Migration wizard to change the location where connection details are stored.
Click to abandon the attempt to open the desired Spotlight connection.
Sometimes the network location that you have been using is only temporarily unavailable. Click to reuse the existing connection details to open a Spotlight connection.
Note: You should not migrate connections to locations that may be offline frequently or for extended periods. You cannot migrate connections that are currently in use or inaccessible.