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Recovery Manager for AD 10.0.1 - User Guide

Overview Getting started
Permissions required to use Recovery Manager for Active Directory Recovery Manager Console Icons in the user interface Getting and using help Configuring Windows Firewall Using Computer Collections Managing Recovery Manager for Active Directory configuration Licensing
Backing up data
Permissions required for the Backup operation Managing Backup Agent Using a least-privileged user account to back up data Creating backups Retrying backup creation Enabling backup encryption Backing up AD LDS (ADAM) Backing up cross-domain group membership Backing up distributed file system (DFS) data Backup scheduling Setting performance options Setting advanced backup options Unpacking backups Using e-mail notification Viewing backup creation results
Restoring data
Getting started with Active Directory recovery Managing deleted or recycled objects Restoring backed up System State components Using granular online restore Restoring AD LDS (ADAM) Selectively restoring Active Directory object attributes Restoring objects in an application directory partition Restoring object quotas Restoring cross-domain group membership Performing a restore without having administrator privileges Reports about objects and operations Using complete offline restore Offline restore implications Restoring SYSVOL authoritatively Performing a granular restore of SYSVOL Recovering Group Policy Restoring data from third-party backups Using the Extract Wizard Restoring passwords and SID history
Fault tolerance Consolidating backup registration data Monitoring Recovery Manager for Active Directory Using Management Shell Collecting diagnostic data for technical support Using Recovery Manager for Active Directory Web Interface Appendices
Frequently asked questions Backup Wizard Online Restore Wizard Online Restore Wizard for AD LDS (ADAM) Group Policy Restore Wizard Repair Wizard Extract Wizard Events generated by Recovery Manager for Active Directory

Administering Recovery Manager Portal

This section describes how to perform administrative tasks in the Recovery Manager Portal. To perform these tasks, you must access the Recovery Manager Portal using the account under which you installed the portal. For more information, see Assigning roles to portal users.

In this section:

Configuring portal for working with Recovery Manager for Active Directory

To restore Active Directory data, the Recovery Manager Portal relies on unpacked backups created by the Recovery Manager for Active Directory instances deployed in your environment. For this reason, you need to configure the Recovery Manager for Active Directory instances to create unpacked backups for the domain controllers you want. Then, configure the Recovery Manager Portal to work with those instances.

Note that the Recovery Manager Portal can only work with Recovery Manager for Active Directory version 8.6 or higher, so make sure to install or upgrade to that Recovery Manager for Active Directory version.

To configure the Recovery Manager Portal for working with Recovery Manager for Active Directory, complete the following steps:

Step 1: Install Recovery Manager Portal Access Service

Step 1: Install Recovery Manager Remote API Access Service

To access a Recovery Manager for Active Directory instance, the Recovery Manager Portal requires the Recovery Manager Remote API Access service to be installed and running on the Recovery Manager for Active Directory computer. This service enables the following Recovery Manager for Active Directory features: integration with Recovery Manager Portal, RMAD console fault tolerance and support for hybrid environment.

The Recovery Manager Remote API Access service is an optional feature and you must select this component when installing Recovery Manager for Active Directory version 10.0.1. To check if this service is installed and running, you can use the Services tool (services.msc). If the service is not installed, complete the next steps to install it.

To install the Recovery Manager Remote API Access service

  1. Open the list of installed programs (appwiz.cpl).
  2. In the list of installed programs, locate and select Recovery Manager for Active Directory.
  3. At the top of the list, click Change.
  4. Step through the wizard until you are on the Change, repair, or remove installation page.
  5. Click the Change button, and then select the Recovery Manager Remote API Access feature for installation.
  6. Follow the steps to complete the wizard.

The Quest Recovery Manager Remote API Access service runs under the Local System account by default.

However, you can specify another service account using the Services snap-in or command line.

To change the service account using the Services snap-in

  1. Open the Run dialog, type services.msc and press Enter.
  2. Find Quest Recovery Manager Remote API Access service in the list, and open its Properties.
  3. Switch to the Log On tab.
  4. Choose the This account option, Browse for a user account and specify the password.
  5. Click OK to close the Properties dialog.
  6. Restart the service.

To change the service account using the command line

  1. Start cmd.exe.
  2. Type the following command:
    sc config RecoveryMgrPortalAccess obj= "[account]" password= "[password]"
  3. Restart the service:
    net stop RecoveryMgrPortalAccess & net start RecoveryMgrPortalAccess
Minimum permission requirements for the service operations

The table below lists the minimum user account permissions required for different tasks.

Task Minimum permissions
Run the service

Have the Log on as a service permission.

To grant the permission:

  1. Run secpol.msc.
  2. In the Local Security Policy console, select Local Polices | User Rights Assignment | Log on as service.
  3. Right-click Log on as service and select Properties.
  4. Make sure that the target account is in the list or belongs to the groups listed on the Local Security Setting tab.
Connect to the configuration database Have the Read and Write permissions on RMAD database folder %PROGRAMDATA%\Quest\Recovery Manager for Active Directory.
Write the service log Have the Read and Write permissions on the folder RMAD log.
Invoke COM Surrogate (64-bit OS)

Have the Local Launch and Local Activation permissions on COM server "COM Surrogate" .

To grant permissions:

  1. Run comexp.msc.
  2. In the Component Services console, click Computer | My Computer | DCOM Config.
  3. Right-click {D023E270-1AB8-4F68-873E-7BD3304DC645} and select Properties.
  4. Go to the Security tab and select Customize under Launch and Activation Permissions and click the Edit button.
  5. Assign Local Launch and Local Activation to the target user.
Register COM at run time Have the Read and Write permissions for the registry keys "HKEY_CLASSES_ROOT", "HKEY_LOCAL_MACHINE\SOFTWARE\Classes" and "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes".
Access the backups folder Have the Read permission on the folder backups.
Access the unpacked backups folder Have the Modify permission on the folder unpacked backups.
Create Scheduled Tasks when using the Replication feature in the Full mode Have the Read permission on folder %SystemRoot%\system32\Tasks.
Create Scheduled Tasks when using the Replication feature in the Full mode on Windows Server 2016 and 2019 Be a member of the local Administrators group.

Step 2: Configure Recovery Manager for Active Directory

In this step, you need to configure the Recovery Manager for Active Directory instances for working with the Recovery Manager Portal.

To configure a Recovery Manager for Active Directory instance

  1. In each Active Directory domain, choose one domain controller whose backups the Recovery Manager Portal will use for recovery operations.
  2. In the appropriate instance of Recovery Manager for Active Directory, create a separate Computer Collection for each domain controller you have chosen.
  3. Add the domain controllers to their individual Computer Collections.
  4. Configure backup settings for these Computer Collections:

This is required because the Recovery Manager Portal can only restore data from unpacked backups.

The number of retained unpacked backups determines the number of available backup states to which you can restore Active Directory objects in the Recovery Manager Portal.

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