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Rapid Recovery 6.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings
Core settings key functions Rapid Recovery Core settings Core-level tools
Repositories Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts The Local Mount Utility Core Console references REST APIs About us Glossary

Performing a bare metal restore using the Restore Machine Wizard

You can use the Restore Wizard to create a boot CD as well as perform a bare metal restore (BMR).

Before performing a BMR, see Prerequisites for performing a bare metal restore for a Windows machine or Prerequisites for performing a bare metal restore for a Linux machine, as appropriate. If starting your BMR for a Windows machine from the Core Console, see Performing a bare metal restore for Windows machines.

The protected machine must have the Agent software installed and must have recovery points from which you can perform the restore operation.

Managing a Windows boot image through the wizard includes the following actions:

4.
Click Next.
5.
On the Destination page, select Recover to any target machine using a boot CD.
If you already loaded a boot CD onto the BMR target machine, select I already have a boot CD running on the target machine, click Next, and then go to Step 16.
To establish a network connection with the BMR target, select Use the following IP address, and then enter the information described in the following table.

Table 142. Network connection options

Option

Description

IP address

The IP address for the restored machine.

Subnet mask

The subnet mask for the restored machine.

Default gateway

Specify the default gateway for the restored machine.

DNS server

Specify the domain name server for the restored machine.

If you have an UltraVNC account and would like to use it to complete the BMR, select Add UltraVNC, and then enter the information described in the following table.

Table 143. UltraVNC connection credentials

Option

Description

Password

The password for your UltraVNC account.

Port

The port you want to use to connect to the BMR target. The default port is 5900.

8.
Click Next.
9.
To establish a network connection for the restored machine, select Use the following IP address as described in the following table.
To define UltraVNC information, select Add UltraVNC as described in the following table.

Use this option if you require remote access to the recovery console. You cannot log on using Microsoft Terminal Services while using the boot CD.

Table 144. UltraVNC connection

Option

Description

Password

Specify a password for this UltraVNC connection.

Port

Specify a port for this UltraVNC connection.

The default port is 5900.

e.
Repeat Step c and Step d, as appropriate, until you inject all necessary drivers.

For more information about injecting drivers, see Understanding driver injection in a boot CD.

Rapid Recovery creates the boot CD ISO image.
12.
Click Next.

The target machine, when started from the boot CD, displays the Universal Recovery Console (URC) interface. This environment is used to restore the system drive or selected volumes directly from the Rapid Recovery Core. Note the IP address and authentication key credentials in the URC, which refresh each time you start from the boot CD.

Table 145. Authentication options

Option

Description

IP Address

The IP address provided in the URC on the target machine.

Authentication Key

The authentication key provided in the URC on the target machine.

15.
Click Next.
16.
On the Disk Mapping page, if you want to map volumes manually, proceed to Step 10. If you want to map volumes automatically, complete the following steps:

If you do not want to restore a listed volume, clear the option.

d.
Click Next.
18.
Click Finish.
20.
Click Restore.
21.
In the status message, click OK to confirm that the restore process has started.

Understanding boot CD creation for Windows machines

A bare metal restore for Windows requires a boot image referred to as the boot CD, which you create by defining parameters in the Rapid Recovery Core. This image is tailored to your specific needs. You will use the image to start the destination Windows machine. Based on the specifics of your environment you may need to transfer this image to physical media such as a CD or DVD. You must then virtually or physically load the boot image, and start the Windows server from the boot image.

The first step when performing a bare metal restore (BMR) for a Windows machine is to create the boot CD file in the Rapid Recovery Core Console. This is a bootable ISO image which contains the Rapid Recovery Universal Recovery Console (URC) interface, an environment that is used to restore the system drive or the entire server directly from the Rapid Recovery Core.

The boot CD ISO image that you create is tailored to the machine being restored; therefore, it must contain the correct network and mass storage drivers. If you anticipate that you will be restoring to different hardware from the machine on which the recovery point originated, then you must include storage controller and other drivers in the boot CD. For information about injecting those drivers in the boot CD, see Understanding driver injection in a boot CD.

Understanding driver injection in a boot CD

The boot CD image requires storage drivers to recognize the drives of the server, and network adapter drivers in order to communicate with the Rapid Recovery Core over the network.

A generic set of Windows 8.1 x64 storage controller and network adapter drivers are included automatically when you generate a boot CD for Windows. This satisfies the requirements of newer systems. Systems from other manufacturers or older systems may require you to inject storage controller or network adapter drivers when creating the boot CD. If you discover the boot CD you created does not contain the drivers necessary to complete the restore, you can also load drivers on to the target machine using the URC. For more information, see Loading drivers using the Universal Recovery Console.

When creating the boot CD, driver injection is used to facilitate interoperability between the recovery console, network adapter, and storage on the target server.

Data restored from the recovery point includes drivers for the hardware previously in place. If performing a bare metal restore to dissimilar hardware, then you must also inject storage controller drivers into the operating system being restored using the URC after the data has been restored to the drive, This allows the restored operating system to boot using the new set of hardware. After the OS is booted after the restore, you can then download and install any additional drivers needed by the OS to interact with its new hardware.

Creating a boot CD ISO image

A boot CD is the term Rapid Recovery uses to refer to the portable storage location of the ISO image reserved for performing a bare metal restore (BMR). The image includes the Rapid Recovery Universal Recovery Console (URC).

To perform a BMR on a machine, you must start the machine from the boot CD, which launches the URC. The URC is what makes it possible to connect the BMR target to the location of the recovery point you want to use to complete the restore.

1.
From the Rapid Recovery Core Console where the server you need to restore is protected, in the icon bar, click the (More) menu, and then click Boot CDs.
2.
3.
In the Create Boot CD dialog box, in the Output path text box, enter the location where you want to store the boot CD ISO image.
To specify a static IP address for the URC, select Use the following IP address, and then enter the following information:
a.
Select Add UltraVNC.
b.
Enter your UltraVNC password.
c.
Enter the UltraVNC port. The default port is 5900.
NOTE: The UltraVNC Options are only available if you already have UltraVNC installed. To make these options available, go to http://www.uvnc.com/downloads/ultravnc/ to download UltraVNC version 1.0.9.1 or later for x64 architecture. Install it and save the winvnc.exe file to C:\Program Files\AppRecovery\Core\BootCdKit\UltraVnc_x64\.

The driver file appears in the Drivers pane of the Create Boot CD dialog box.

e.
Repeat Step c and Step d, as appropriate, until you add all necessary drivers.

For more information about injecting drivers, see Understanding driver injection in a boot CD.

7.
Click Create Boot CD.

Rapid Recovery creates the boot CD and saves it with the file name you provided.

For more information about monitoring Rapid Recovery events, see Viewing events using tasks, alerts, and journal pages.

To access the ISO image, you can navigate to the output path you specified or click the link on the Boot CDs page to save the image to a location from which you can then load it onto the new system, such as a network drive.

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