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Rapid Recovery 6.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings
Core settings key functions Rapid Recovery Core settings Core-level tools
Repositories Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts The Local Mount Utility Core Console references REST APIs About us Glossary

About the file search and restore feature

The Rapid Recovery file search and restore feature lets you find one or more files in the recovery points of a protected machine. You can then restore one or more of the results to a local disk.

Searching guidelines

On the File Search page of the Core Console, you can search for a file from a set of recovery points from the machine that you select. The search criteria are divided into two groups: basic and advanced.

The basic group includes the following parameters:

NOTE: All basic criteria is required. If no directory is provided, Rapid Recovery searches all volumes of the specified protected machine.

The More Options button reveals the advanced group, which includes the following parameters:

NOTE: Specific search criteria produce faster and more accurate your search results. Including subdirectories (for example, C:\work\documents\accounting instead of C:) reduces the amount of time it takes to complete the search, as does providing restrictive file masks (for example, invoice*.pdf instead of in*.*).

Because the feature continues to search through recovery points and locations even after the requested file is found, you can pause or stop a search before it completes. You can run multiple searches can simultaneously, but you cannot begin them at the same time. For example, to find another file, you can begin a second search while the first search is still in progress. However, you can only search one protected machine at a time.

Each search appears as a tab on the page. When you are finished searching, you can close the tabs individually or all at once.

Restoring guidelines

After you find the file, you can restore it directly from the File Search page.

The file search and restore feature limits restoring capabilities to only locations on the Core. You cannot restore a file to a protected machine.

Finding and restoring a file

When you want to restore a file instead of a volume, you can use Rapid Recovery to find that file among the recovery points for your protected machine. Search criteria, such as date range and directory, let you narrow the search to a small group of relevant recovery points.

NOTE: Specific search criteria produce faster and more accurate your search results, and consume less memory. Including subdirectories (for example, C:\work\documents\accounting instead of C:) reduces the amount of time it takes to complete the search, as does providing restrictive file masks (for example, invoice*.pdf instead of in*.*).

After you find the file, you can then restore it directly from the list of search results.

1.
From the Rapid Recovery Core Console icon bar, click the More drop-down menu, and select File Search.
The File Search page opens.
2.
On the File Search page, to search for a file within the recovery points of a specific protected machine, complete the information described in the following table.

Table 135. File search criteria

Text Box

Description

Machine

Select the protected machine that you want to search from the drop-down list.

Recovery points date range

Specify the date and time of the oldest recovery point and the newest recovery point that you want to search. Only the recovery points created within this span of time are searched.

Filename (can use * and ? wildcards)

Enter the name of the file or a file mask for the file that you want to find and restore. Wildcards may be used as substitutes for unknown characters.

Directories to search

List one or more directories on the protected machine to limited the search to only those locations.

NOTE: If no directory is provided, Rapid Recovery searches all volumes of the specified protected machine.
3.
Optionally, click More Options, and then complete the information described in the following table.

Table 136. More file search options

Text Box

Description

Include subdirectories

Searches all the subdirectories of the directories listed in Step 3. Enabled by default.

Use fast search algorithm for NTFS volumes

Searches NTFS volumes without mounting them by parsing file system data structures, which is faster and consumes less memory while searching. Enabled by default.

Limit search results to

Enter the maximum number of results that you want to appear in the results. The default is 1000.

4.
Click Start Search
The search begins. Each search appears as a tab under Search Results. You can use the buttons for each tab to pause or stop a search, or you can click the X on the tab to delete the search. Multiple searches can run simultaneously.
6.
Click Restore.
The Restore files dialog box opens.
7.
For Location, enter a destination path for the restored file on the machine on which the Core is installed and running.
8.
Click Restore.

About restoring volumes from a recovery point

You can restore the volumes on a protected machine from the recovery points stored in the Rapid Recovery Core using the Restore Machine Wizard.

NOTE: Rapid Recovery supports the protection and recovery of machines configured with EISA partitions. Support is also extended to Window 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016 machines that use Windows Recovery Environment (Windows RE).

You can begin a restore from any location on the Rapid Recovery Core Console by clicking the Restore icon in the Rapid Recovery button bar. When you start a restore in this manner, you must specify which of the machines protected on the Core you want to restore, and then drill down to the volume you want to restore.

Or you can go to Recovery Points page for a specific machine, click the drop-down menu for a specific recovery point, and then select Restore. If you begin a restore in this manner, then follow start with Step 5 in the topic Restoring volumes from a recovery point.

You can also restore from a recovery point on a Linux machine from the command line. For more information, see the topic Restoring volumes for a Linux machine using the command line.

If you want to restore from a recovery point to a system volume, or restore from a recovery point using a boot CD, you must perform a Bare Metal Restore (BMR). For information about BMR, see Bare metal restore for Windows machines, and for prerequisite information for Windows or Linux operating systems, see Prerequisites for performing a bare metal restore for a Windows machine and Prerequisites for performing a bare metal restore for a Linux machine, respectively. You can access BMR functions from the Core Console as described in the roadmap for each operating system. You can also perform a BMR from the Restore Machines Wizard. This procedure will direct you at the appropriate point in the wizard to the procedure Performing a bare metal restore using the Restore Machine Wizard.

Restoring volumes from a recovery point

To restore volumes from a recovery point, your machine must be protected on the Core at the volume level, and the Core must contain recovery points from which you perform the restore operation.

Complete the following procedure to restore volumes from a recovery point.

The Restore Machine Wizard appears.

2.
From the Protected Machines page, select the protected machine for which you want to restore data, and then click Next.

The Recovery Points page appears.

Optionally, to limit the number of recovery points showing in the Recovery Points page of the wizard, you can filter by volumes (if defined) or by creation date of the recovery point.

The Destination page appears.

5.
On the Destination page, choose the machine to which you want to restore data as follows:
To restore data from the selected recovery point to the same machine, and if the volumes you want to restore do not include the system volume, then select Recover to a protected machine (only non-system volumes), verify that the destination machine is selected, and then click Next.

The Volume Mapping page appears. Proceed to Step 9.

To restore data from the selected recovery point to a different protected machine (for example, replace the contents of Machine2 with data from Machine1), then select Recover to a protected machine (only non-system volumes), select the destination machine from the list, and then click Next.

The Volume Mapping page appears. Proceed to Step 9.

NOTE: If the volumes you want to restore include the system volume, then select Recover to any target machine using a boot CD. This option prompts you to create a boot CD.
7.
On the Core server, in the Destination page of the Restore Machine Wizard, select I already have a boot CD running on the target machine, and then enter the information about the machine to which you want to connect described in the following table.

Table 137. Machine information

Text Box

Description

IP Address

The IP address of the machine to which you want to restore. This is identical to the IP address displayed in the URC.

Authentication Key

The specific password to connect to the selected server. This is identical to the Authentication Key displayed in the URC.

8.
Click Next.

If the connection information you entered matches the URC, and if the Core and the target server can identify each other properly on the network, then the volumes for the selected recovery point are loaded. The Disk Mapping page appears.

To complete your BMR from the Restore Machine Wizard, proceed to Step 9 of the topic Performing a bare metal restore for Windows machines.

NOTE: Rapid Recovery supports FAT32 and ReFS partitions. Only full restore and BMR are supported as a driver limitation exists with ReFS. Restore is implemented in user mode, VM export, and so on. If a Core is protecting at least one agent volume that contains the ReFS file system, it should be installed on Windows 8.1, Windows 10 (Enterprise or Pro only), Windows Server 2012, Windows Server 2012 R2, or Windows Server 2016 machines, which provides native support of ReFS. Otherwise, functionality is limited and operations that involve such things as mounting a volume image do not work. The Rapid Recovery Core Console presents applicable error messages in these occurrences.

Bare metal restore of Storage Spaces disks configuration is also not supported in this release. For details, see the Rapid Recovery Installation and Upgrade Guide.
9.
On the Volume Mapping page, for each volume in the recovery point that you want to restore, select the appropriate destination volume. If you do not want to restore a volume, in the Destination Volumes column, select Do not restore.
10.
Select Show advanced options and then do the following:

Using the Live Recovery instant recovery technology in Rapid Recovery, you can instantly recover or restore data to your physical machines or to virtual machines from stored recovery points of Windows machines, which includes Microsoft Windows Storage Spaces. Live Recovery is not available for Linux machines or VMs using agentless protection.

11.
Click Next.
12.
On the Dismount Databases page, if the volumes you want to restore contain Oracle, SQL or Microsoft Exchange databases, you are prompted to dismount them. If you want to remount these databases automatically after the restore is complete, select Automatically remount all databases after the recovery point is restored. Otherwise, clear this option.
13.
Click Next.
The Warning page may appear and prompt you to close all programs on the volumes that you want to restore. If it does, click Next again.
14.
On the Summary page, select the option IMPORTANT! I understand that this operation will overwrite selected volumes with the data from the selected recovery point to acknowledge that you understand the consequences of a volume restore.
15.
Click Finish.
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