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Rapid Recovery 6.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings
Core settings key functions Rapid Recovery Core settings Core-level tools
Repositories Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts The Local Mount Utility Core Console references REST APIs About us Glossary

Using the Error dialog box

When an error occurs in the Rapid Recovery Rapid Recovery Core Console user interface, such as trying to enter an invalid parameter, an Error dialog box appears. The dialog box typically indicates the cause of the error, includes some links to provide more information about the error, and includes a Close button. You must close the Error dialog box before you continue, but you may want to view more information about the error.

In the Error dialog box, choose from the following options:

User interface errors that cause the Error dialog box to appear are not tracked in Rapid Recovery events page, since they are simply validation or data entry errors. However, when you click the Search Knowledge Base option for any error, then the URL link provided for that error is recorded to the Core AppRecovery.log file. You can search the log for the text string “KB article url generated” to see the URL for each error that was viewed in a browser. For more information on downloading or viewing Core error logs, see the topics Downloading and viewing the Core log file or Accessing Core logs, respectively.

Core settings

This section describes how to manage and change the settings for your Rapid Recovery Core, and describes key function buttons and tools available from the Core console.

The Rapid Recovery Core has adjustable settings that are configured by default for optimum performance for most users. These settings affect display information in the Core Console or performance of the Rapid Recovery Core. From the icon bar, click [Settings] (Settings) to access Core settings.

A set of key functions are shown as buttons on the top of the page horizontally. To access one of these functions, click the corresponding button. For more information about these buttons, see Core settings key functions.

Below the key function buttons are the configurable Core settings. To see all configuration options for any of setting, click a shortcut link on the left side of the Settings pane, or scroll down the right side of the page. For more information about the full set of Core settings, see Rapid Recovery Core settings.

You can also access Core tools such as viewing a summary of system information, or downloading Core log files. For more information, see Core-level tools.

Core settings key functions

A set of key functions are shown as buttons arranged horizontally at the top of the [Settings] (Settings) page. To access one of these functions, click the corresponding button.

The function buttons accessible on the Settings page are described in the following table.

Table 6. Core settings key functions

Key Function Button


Back Up Settings

Backs up Core configuration settings to an XML file you name. Specify a fully qualified path local to the Core server.

Restore Settings

If you have a backup XML file of your Core settings, this option lets you specify the name and local path of the file, from which you restore Core settings. Use this function to restore Core settings, or to migrate from another Core. Optionally, you can also restore repositories.

Restart Core Service

This option gracefully shuts down and then starts the Core service.

Shut Down Core Service

This option gracefully shuts down the Core service.

For more information about backing up and restoring Core settings, see Backing up and restoring Core settings.

For more information about shutting down and restarting the Core service, see Restarting or shutting down the Core service.

Backing up and restoring Core settings

You can back up Core setting information to a file, and later restore these settings if you have problems with the Core machine or if you want to migrate those settings to a different machine. Information that gets backed up includes repository metadata (such as the repository name, data path, and metadata path); machines protected in the Core; replication relationships (targets and sources); which machines are configured for virtual standby; and information about encryption keys.

This process restores the configuration settings only, not the data. Security information (such as authentication credentials) is not stored in the configuration file. There is no security risk to saving a Core configuration file.

Use this procedure to back up and restore Core settings.

Navigate to the Rapid Recovery Core Console.

The Settings page appears. At the top of the Settings pane, above the categories of settings, you see options to Back Up Settings or Restore Settings.

If you want to back up Core settings, proceed to Step 4. If you want to restore Core settings, proceed to Step 6.

The Back Up Core Configuration dialog box appears.

For example, type C:\Users\Your_User_Name\Documents\RRCoreSettings and then click Back Up.

A file named AppRecoveryCoreConfigurationBackup.xml is saved to the local destination you specified.

NOTE: When you restore the Core configuration settings, the Rapid Recovery Core service restarts.
From the top of the Settings page, click Restore Settings.

The Restore Core Configuration dialog box appears.

In the local path text box, enter the local path of the location where you stored the core configuration settings.

For example, type C:\Users\Your_User_Name\Documents\RRCoreSettings.

The Restore Repositories dialog box appears.

If you choose to restore repository information from the backed-up configuration data, then any repositories configured when the Core settings were saved appear for verification. By default, each existing repository is selected.

The Restore Repositories dialog box closes.

In the Restore Repositories dialog box, click Restore.

The Restore Repositories dialog box closes, and the restore process begins. An alert appears indicating that the repository service configuration has changed.

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