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Rapid Recovery 6.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings
Core settings key functions Rapid Recovery Core settings Core-level tools
Repositories Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts The Local Mount Utility Core Console references REST APIs About us Glossary

Viewing running tasks from any Core Console page

To complete this procedure, there must be a task currently running on the Rapid Recovery Core.

Rapid Recovery offers a quick way to view tasks that are currently running on the Core from any page of the Core Console.

On the right side of the button bar is the Running tasks queue. In lower screen resolutions, or if the browser window is not fully expanded, the queue can appears as an icon . When one or more tasks are running, a number indicating the number of tasks currently running on the Core appears next to the queue, and the icon becomes animated. You can click the queue to reveal a drop-down list of running tasks and complete the actions described in the following procedure.

1.
On the Core Console, while a task is running, click Running tasks or the running tasks icon.
To cancel a single task, click the X beside the task description.
The Monitor Active Task window opens and displays details such as progress and start time.

Suspending or resuming scheduled tasks

To resume the Core scheduler, it must first be paused, as described in Step 3.

The Core tracks tasks based on a schedule. Transfers for backup, replication, and archiving can all be scheduled; reports can be generated weekly or monthly; and so on. When the time comes for a scheduled task to occur, the job is placed in a queue, and jobs are accomplished consecutively or concurrently, based on priority. This feature is known as the Core scheduler.

Users can now notify the Core to suspend the scheduler. When suspended, future jobs that otherwise would be scheduled automatically to run on the Core are held temporarily in a queue, and no new tasks are scheduled. This function is useful in situations such as performing OS updates, software installations, or maintenance on the Core server. When suspended, jobs accumulate in the queue but do not start until the Core scheduler function is explicitly resumed. In the interim, a banner is displayed across the Core Console indicating that the Core scheduler is paused.

Complete the following steps to suspend or resume the Core scheduler function.

1.
Navigate to the Rapid Recovery Core Console.
The Tasks page is displayed.
a.
Click [Suspend] Suspend Scheduler.
4.
To resume suspended tasks, from the Tasks page, click [Suspend] Resume Scheduler.
NOTE: When the scheduler is suspended, you can also click Resume in the banner at the top of the Core Console.

Viewing alerts

An alert is a priority notification of an event. Any event for which you specifically requested notification appears in the list of alerts, along with errors, warnings, or important informational messages.

Rapid Recovery Core ships with a default set of events that are prioritized as alerts. You can customize the events which appear as alerts by editing the default notification group (or by setting up a new notification group). In addition to these events appearing on the Alerts page, you can change the methods used to notify you by changing your notification options. For more information on changing the events that appear as alerts, or changing notification options, see the topic Understanding event notifications in Rapid Recovery.

Complete the following steps to view alerts specifically for the Rapid Recovery Core, or to view alerts associated with a specific machine.

1.
To view alerts for the Rapid Recovery Core, from the icon bar, click [Events] (Events). Click on the drop-down [Events] menu to the right of the Tasks page title, and select Alerts.

If you want to view alerts for a specific protected machine, navigate to the Summary page of the specified machine, click the Events menu, and then click Alerts.

In the From text box, type the date and time in format MM/DD/YYYY HH:MM AM/PM. For example, to search from the first day of January in 2016 at 8:00 AM, enter 1/1/2016 8:00 AM.
To select the current data and time, click the [Calendar] Calendar widget in the From text box and then click the current date. The current time automatically appears.
Click the [Calendar]Calendar widget, select the date, then click the [Clock] Clock widget and select the desired time using the controls. Click away from the calendar to accept the selected changes.

The list of alerts is immediately filtered based on the criteria you selected.

Viewing a journal of all logged events

The journal lists all logged events. This list is comprehensive, including both job- and non-job-related events. It includes specific events for which you requested notification. The journal also lists passive events and status events from the Core, the license portal, and so on.

Complete the following steps to view a journal of all events for the Rapid Recovery Core, or to view a journal of all events for a specific machine.

1.
To view a journal of all events logged for the Rapid Recovery Core, from the icon bar, click [Events] (Events). Click on the drop-down [Events] menu to the right of the Tasks page title, and select Journal.

If you want to view a journal of all events for a specific protected machine, then navigate to the Summary page of the specified machine, click the Events menu, and then click Journal.

In the From text box, type the date and time in format MM/DD/YYYY HH:MM AM/PM. For example, to search from the first day of January in 2016 at 8:00 AM, enter 1/1/2016 8:00 AM.
To select the current data and time, click the [Calendar] Calendar widget in the From text box and then click the current date. The current time automatically appears.
Click the [Calendar]Calendar widget, select the date, then click the [Clock] Clock widget and select the desired time using the controls. Click away from the calendar to accept the selected changes.

The list of events is immediately filtered based on the criteria you selected.

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