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Rapid Recovery 6.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings
Core settings key functions Rapid Recovery Core settings Core-level tools
Repositories Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts The Local Mount Utility Core Console references REST APIs About us Glossary

Adding a license

DL series backup appliance owners can add one or more licenses to the Rapid Recovery Core Console.

Once you have upgraded or purchased your Rapid Recovery license, you receive by email either a license file or a license key.

You can also update or change an existing license on the Core Console. For more information, see Updating or changing a license.

NOTE: For information about obtaining a license key, see the Rapid Recovery License Portal User Guide.
Navigate to the Rapid Recovery Core Console.
Scroll down on the right side of the Settings page until you can see the Licensing heading.
If you want to manually enter the license key, type the key carefully, and then click Continue.
If you want to upload a license file, click Choose File.

In the File Upload dialog box, navigate through the file system and locate the new license file you want to use. For example, locate Software-YourCompany.lic.

The File Upload dialog box closes. The selected license file appears in the current dialog box.

Scroll down on the right side of the Settings page until you can see the License Server heading.

The Licensing core settings appear.

Once the license is applied to the license server, any associated protected machines automatically update with the new license.

Contacting the Rapid Recovery License Portal server

The Rapid Recovery Core Console frequently contacts the Rapid Recovery License Portal server to remain current with any changes made in the license portal.

For non-trial licenses, the Rapid Recovery Core contacts the license portal once every hour. If the Core cannot reach the license portal after a 10-day grace period, the Core stops taking snapshots.

Typically, communication with the license portal server occurs automatically at designated intervals; however, you can initiate communication on-demand.

Complete the steps in this procedure to contact the license portal server.

Navigate to the Rapid Recovery Core Console.
On the icon bar, click Settings, and then scroll down on the right side of the Settings page until you can see the License Server heading.

Understanding SNMP settings

Simple Network Management Protocol (SNMP) is a protocol for managing devices on an IP network. SNMP is used primarily to monitor devices on a network for conditions that require attention. This protocol uses software components (agents) to report information to administrative computers (managers). An SNMP agent handles the manager's requests to get or set certain parameters. The SNMP agent can send traps (notifications about specific events) to the manager.

Data objects that the SNMP agents manage are organized into a Management Information Base (MIB) file that contains Object Identifiers (OIDs). Each OID identifies a variable that can be read or set using SNMP.

Rapid Recovery includes support for SNMP version 1.0.

You can configure the Rapid Recovery Core as an SNMP agent. The Core then can report information such as alerts, repository status, and protected machines. An SNMP host can read this information using a standalone application called an SNMP browser. You can install the SNMP browser on any machine accessible over the network to the Rapid Recovery Core.

To ensure the Core SNMP event notifications can be received by the SNMP browser, verify that the notification options for a notification group are properly configured to notify by SNMP trap.

Open the notification group, select the Notification Options tab, and ensure the Notify by SNMP trap option is enabled. The notification group specifies trap number 1 by default. If necessary, you can change the trap number to ensure that it matches the setting that the SNMP browser expects.

For more information and specific details about configuring notification options, see Configuring notification groups.

Alternatively, you can download a MIB file from the Rapid Recovery Core. This file is readable using an SNMP browser in a more user-friendly fashion than data it receives directly from the Core.

This section includes the following topics:

Configuring SNMP settings

Use the SNMP settings to control communication, such as alerts, between the Rapid Recovery Core and an SNMP browser. Available settings include the SNMP port, trap receiver port, and the host name for the trap receiver.

Use this procedure to configure SNMP settings for the Core.

The SNMP Configuration settings are displayed.

Table 21. SNMP connection settings information

Text Box


Handle incoming request

To let the Core recognize incoming SNMP protocols, select this option. To block incoming SNMP protocols, clear the option.

Community string

Enter a name for the community.

NOTE: You can only change this setting if the Handle incoming request setting is set to Yes.

Incoming port

Enter a port number for the SNMP connection.

Send traps

To allow alerts (traps) to be sent using the SNMP protocol, select this option. To block alerts, clear the option.

Trap receiver port

Enter a port number for the incoming alert.

The default setting is 162.

Trap receiver host name

Enter a host name for the SNMP connection.

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