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Rapid Recovery 6.2 - Third-Party Integration Guide

Introduction to Rapid Recovery Add-on for Kaseya Rapid Recovery overview and system requirements Installing Rapid Recovery using the Add-on for Kaseya Using the Rapid Recovery Add-on for Kaseya About us

Adding a Rapid Recovery license to the Add-on for Kaseya

Complete the following procedure to enter the license key necessary to deploy the Rapid Recovery software from Kaseya.

On the Manage Rapid Recovery Licenses page, click Add.
In the Add License Key window, enter the following information for your license.

Table 3. License information

Text Box


License name

A descriptive name to identify the license.

License key

The license key you received from the Quest Software Group licensing team.


Optional. A description for this license key.

Click Add.
Repeat Step 2 through Step 4 for each license you want to enter.

Removing Rapid Recovery licenses from the Add-on for Kaseya

Complete the following procedure to remove one or more licenses from the Rapid Recovery Add-on for Kaseya.

Click Remove.
In the Confirmation dialog box, click Yes.

Managing credentials for Rapid Recovery Core and Agent

A Rapid Recovery Core provides the essential services for backup, replication, archiving, and management. A protected machine is a machine on which the Rapid Recovery Agent software is installed that is managed and protected by a specific Core. Repositories are set up through the Core to store the snapshots that are captured from the protected machines. Repositories are configured by specifying a storage location associated with the Core server to store the data.

Managing Agent credentials

You must set credentials for all machines on which the Rapid Recovery Agent is installed for the Add-on for Kaseya to communicate with them. Complete the following steps to set the credentials for a Rapid Recovery protected machine.

Table 4. Agent credentials and information

Text Box



Enter the user name used to connect to this machine; for example, administrator.


Enter the password associated with the login.


Enter the domain for this machine, if applicable. If the machine is not in a domain, leave this text box empty.

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