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Rapid Recovery 6.2 - Third-Party Integration Guide

Introduction to Rapid Recovery Add-on for Kaseya Rapid Recovery overview and system requirements Installing Rapid Recovery using the Add-on for Kaseya Using the Rapid Recovery Add-on for Kaseya About us

Installing the Rapid Recovery Core from the Add-on for Kaseya

Before you can complete this task, you must first upload the Rapid Recovery Core installation package and add the license to the Manage Licenses page.

You can use the Rapid Recovery Add-on for Kaseya interface to deploy and install the Rapid Recovery Core to networked servers. Complete the following procedure to deploy the Rapid Recovery Core.

The Install/Reinstall window opens.

Table 1. Rapid Recovery installation options

Option

Description

Run on

Select this option to run the installation on the date and time specified in the text box.

Run now

Select this option to run the installation immediately.

Stagger by

Optional. Enter the amount of minutes to wait between deploying the Rapid Recovery Core to multiple machines to even the load on file servers and the network connection.

Skip if machine offline

Optional. Select this option when installing the package at a specified time. If the machine is offline, the Add-on for Kaseya attempts the installation again during the next stagger interval. Keep this check box clear to install the update as soon as the machine is online, regardless of the specified time.

Choose Rapid Recovery installation package

Use the drop-down list to select the upload version of Rapid Recovery Core that you want to install.

Choose a license

Use the drop-down list to select the appropriate license for this installation of the Rapid Recovery Core.

4.
Click OK.

Installing Rapid Recovery Agent software from the Add-on for Kaseya

Before you can complete this task, you must first upload the Rapid Recovery Agent installation package and have installed the Rapid Recovery Core on a dedicated machine.

This section describes the steps for installing and deploying the Rapid Recovery Agent software to the machines in your environment.

The Install/Reinstall window opens.

Table 2. Rapid Recovery installation options

Option

Description

Run on

Select this option to run the installation on the date and time specified in the text box.

Run now

Select this option to run the installation immediately.

Stagger by

Optional. Enter the amount of minutes to wait between deploying the Agent to multiple machines to even the load on file servers and the network connection.

Skip if machine offline

Optional. Select this option when installing the package at a specified time. If the machine is offline, the Add-on for Kaseya attempts the installation again during the next stagger interval. Keep this check box clear to install the update as soon as the machine is online, regardless of the specified time.

Choose Rapid Recovery installation package

Use the drop-down list to select the upload version of Rapid Recovery Agent that you want to install.

4.
Click OK.

Using the Rapid Recovery Add-on for Kaseya

This section includes topics that describe how to use the Rapid Recovery Add-on for Kaseya after it is installed and the Rapid Recovery Core and Agent software applications have been deployed to their respective machines.

Managing your Rapid Recovery licenses

Before you download the Rapid Recovery Core and Agent installation packages, you must log on to the Rapid Recovery License Portal at https://licenseportal.com and register for an account. You can then download the installer and obtain a license key to enable the software. For more information about the Rapid Recovery License Portal, see the Rapid Recovery License Portal User Guide, found on the Rapid Recovery documentation website at https://support.quest.com/rapid-recovery/technical-documents.

After you install the Rapid Recovery Core, you can download the Rapid Recovery Agent installer from the Core or the Rapid Recovery License Portal for each machine that the Core protects.

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