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Rapid Recovery 6.2 - System Requirements Guide

Rapid Recovery Core installation requirements

Install the Rapid Recovery Core on a dedicated Windows 64-bit server.

Servers should not have any other applications, roles, or features installed that are not related to Rapid Recovery. For example, do not use the Core server as a high-traffic web server; and do not run Active Directory as a domain controller on the Core server. If possible, do not run server applications such as Exchange Server, Oracle, SharePoint Server, or SQL Server on the Core machine. If SQL Server is required on the Core machine – for example, if you are using Rapid Recovery DocRetriever for SharePoint – make sure you allocate more resources, in addition to those needed for efficient Core operations.

Depending on your license and your environment requirements, you may need to install multiple Cores, each on a dedicated server. Licensed Rapid Recovery users with an active support contract can manage two or more Cores from the Data Protection Portal.

For each physical machine you want to protect in a Rapid Recovery Core, install the Rapid Recovery Agent software version appropriate to that machine's operating system. You can also protect virtual machines (VMs) on your Core after installing using the Agent software. Optionally, you can use the Rapid Snap for Virtual feature to protect VMs agentlessly. This approach has some limitations. For more information, see the topic "Understanding Rapid Snap for Virtual" in the Rapid Recovery User Guide.

Before installing Rapid Recovery, ensure that your system meets the following minimum hardware and software requirements. For additional guidance for sizing your hardware, software, memory, storage, and network requirements, see knowledge base article 185962, “Sizing Rapid Recovery Deployments.”

NOTE: Quest does not recommend installing Rapid Recovery Core on an all-in-one server suite such as Microsoft Small Business Server or Microsoft Windows Server Essentials.

Rapid Recovery release 6.2 operating system installation and compatibility matrix

Microsoft Windows operating systems

Rapid Recovery Core must be installed on an appropriately sized server running a supported 64-bit Microsoft Windows operating system. The following table and notes list each Windows operating system and describes compatibility for each Rapid Recovery component or feature. Rapid Recovery Core does not support Windows Server core editions.

NOTE: This matrix is provided to educate users on compatibility. Quest does not support operating systems that have reached end of life.

Table 3. Rapid Recovery components and features compatible with Windows operating systems

This table lists each supported Windows OS and the Rapid Recovery components compatible with it.

Windows OS

Core

Agent

Agent-less

LMU

MR

DR

URC Restore

VM Export to Azure

Windows 7

No

No

Limited

No

No

No

Limited

Limited2

Windows 7 SP1

No

No

Limited

No

No

No

Limited

Limited2

Windows 8

No

No

Limited

No

No

No

Limited

Limited2

Windows 8.1

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows 10

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2003

No

No

Limited

No

No

No

Limited1

No

Windows Server 2008

No

No

Limited

No

No

No

Limited1

Yes2

Windows Server 2008 SP2

No

No

Limited

No

No

No

Limited1

Yes2

Windows Server 2008 R2

No

No

Limited

No

No

No

Limited1

Yes2

Windows Server 2008 R2 SP1

Yes3

Yes3

Yes

Yes3

Yes

Yes

Yes

Yes2

Windows Server 2012

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2012 R2

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2016

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Windows installation and support notes:

1 The boot CD supports bare metal restore, but does not support driver injection.

2 VM export to Azure works only for x64 editions of operating systems listed. EFI is not supported. Azure VMs do not support Generation 2 Hyper-V VM features. For more information about these features, see "Generation 2 Virtual Machine Overview" in the Microsoft Technet article at https://technet.microsoft.com/library/dn282285.aspx.

3 Follow guidance in Microsoft KB 3033929. Install hotfix per Microsoft KB 2921916. Silent installation of Core is not supported.

Linux operating systems

Linux operating systems are supported as protected machines in a Rapid Recovery Core. You can use agentless protection, or install the Rapid Recovery Agent. The following table and notes list each supported Linux operating system and distribution, and describes support for each Rapid Recovery component or feature.

Table 4. Compatible Rapid Recovery components and features by Linux operating system

Linux OS or distribution

Agent

Agentless

Live DVD

Red Hat Enterprise Linux 6.3 - 6.9

Yes

Yes

Yes

Red Hat Enterprise Linux 7.0 - 7.2

Yes

Yes

Yes

Red Hat Enterprise Linux 7.3 - 7.4

Yes

Yes

Yes

CentOS Linux 6.3 - 6.9

Yes

Yes

Yes

CentOS Linux 7.0 - 7.2

Yes

Yes

Yes

CentOS Linux 7.3 - 7.4

Yes

Yes

Yes

Debian Linux 7, 8, 9

Yes

Yes

Yes

Oracle Linux 6.3 - 7.4

Yes

Yes

Yes

Ubuntu Linux 12.04 LTS

Limited2

Limited2

Limited2

Ubuntu Linux 12.10, 13.04, 13.10

Limited2

Limited2

No

Ubuntu Linux 14.04 LTS

Yes1

Yes1

Yes1

Ubuntu Linux 14.10, 15.04, 15.10

Limited2

Limited2

Limited2

Ubuntu Linux 16.04 LTS, 16.10

Yes1

Yes1

Yes1

Ubuntu Linux 17.04 LTS, 17.10

Yes1

Yes1

Yes1

SUSE Linux Enterprise Server (SLES) 11 SP2 or later

Yes

Yes

Yes

SLES 12, 12 SP1, 12 SP2

Yes1

Yes1

Yes1

Linux installation and support notes:

1 B-tree file system (BTRFS) is supported only on operating systems with kernel version 3.7. or later. The earliest versions of compliant operating systems include Ubuntu 14.04, Debian 8, CentOS/Oracle Linux/RHEL 7, and SLES 12.

2 This OS distribution has reached end of life, and is therefore no longer tested. Support for this OS is therefore limited.

Rapid Recovery Core requirements

Requirements for the Rapid Recovery Core are described in the following table.

Table 5. Rapid Recovery Core requirements

Requirement

Details

Operating system

Rapid Recovery Core does not run on 32-bit Windows systems or any Linux distribution. Rapid Recovery Core requires one of the following 64-bit Windows operating systems (OS):

Windows operating systems require the Microsoft .NET Framework version 4.6.2 to be installed to run the Rapid Recovery Core service. Additionally, any OS marked with * requires the ASP .NET 4.6.2 role or feature. When installing or upgrading the Core, the installer checks for these components based on the OS of the Core server, and installs or activates them automatically if required. Installing or upgrading .NET software typically requires a system reboot.

The Rapid Recovery Core supports all x64 editions of the Windows OS listed, unless otherwise indicated. The Rapid Recovery Core does not support Windows Server core editions.

If any operating system listed specifies a service pack (for example, Windows Server 2008 R2 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8.1), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

For optimal performance, it is recommended that you install the Rapid Recovery Core on more recent operating systems such as Windows 8.1 (or later) and Windows Server 2012 (or later).

Architecture

64-bit only

Memory

8GB RAM or more .

Quest highly recommends using Error Checking & Correction (ECC) memory, to ensure optimum performance of Rapid Recovery Core servers.

Processor

Quad-core or higher

Storage

Rapid Recovery supports primary storage in a DVM repository. Characteristics and requirements include the following:

Quest recommends locating your DVM repository on direct attached storage (DAS), storage area network (SAN), or network attached storage (NAS) devices (listed in order of preference).
If installing on a NAS, Quest recommends limiting the repository size to 6TB. Any storage device must meet the minimum input/output requirements.

In releases 6.1 or 6.2 only, you can also relocate recovery points from your DVM repository to secondary storage in a tiering repository. Tiering repositories are deprecated and will not be supported in future releases. See the Rapid Recovery User Guide for more information about repository types. .

See Quest knowledge base article 185962, “Sizing Rapid Recovery Deployments” for additional guidance in sizing your hardware, software, memory, storage, and network requirements.

Network

1 gigabit Ethernet (GbE) minimum

NOTE: Quest recommends a 10GbE network backbone for robust environments.

Network hardware

Use network cables with the appropriate rating to obtain the expected bandwidth.

NOTE: Quest recommends testing your network performance regularly and adjusting your hardware accordingly.

Rapid Recovery Agent software requirements

Requirements for the Rapid Recovery Agent software are described in the following table.

NOTE: Rapid Recovery Agent cannot be deployed to a machine with a Linux operating system installed using the Add-on for Kaseya. If using that add-on, you must install the Agent on a Linux machine manually. For more information, see the Rapid Recovery User Guide.

Table 6. Rapid Recovery Agent software requirements

Requirement

Details

Operating system

The Rapid Recovery Agent software supports 32-bit and 64-bit Windows and Linux operating systems, including the following:

1 Because Ubuntu Linux versions 12.04 LTS, 12.10, 13.04, 13.10, 14.10, 15.04, 15.10 have reached end of life and are no longer tested, support is limited.

2 BTRFS is supported on kernels 3.7 and later.

NOTE: Windows operating systems require the Microsoft .NET Framework version 4.6.2 to be installed to run the Rapid Recovery Agent service. Operating systems listed above that are marked with * also require the ASP .NET 4.6.2 role or feature. When installing or upgrading the Rapid Recovery Agent software, the installer checks for these components, and installs or activates them automatically if required. Installing or upgrading .NET software typically requires a system reboot.

Additional operating systems are supported for agentless protection only. For more information, see Rapid Snap for Virtual agentless protection.

If any operating system listed specifies a service pack (for example, Windows 2008 R2 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8.1), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows Server 2008 R2 , Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016. For Windows Server 2008 R2 Core only, you must have SP1 or later.

The Rapid Recovery Agent software supports the Linux distributions included in this list. Most of the released kernel versions have been tested. File systems supported include ext2, ext3, ext4, and xfs. BTRFS is also supported (only on SLES 12, SLES 12 SP1, and SLES 12 SP2 with kernel version 3.7 or later). For more information, see the Rapid Recovery release 6.2 operating system installation and compatibility matrix.

Agents installed on Microsoft Hyper-V Server 2012, 2012 R2, and 2016 operate in the Core edition mode of the relevant Windows Server OS.

Architecture

32-bit or 64-bit

Memory

4GB or higher

Processor

Single processor or higher

Microsoft Exchange Server support

Microsoft Exchange Server 2007 SP1 Rollup 5 or later, Exchange Server 2010, Exchange Server 2013, or Exchange Server 2016.

Microsoft SQL Server support

Microsoft SQL Server 2008, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, SQL Server 2016, SQL Server 2017 are supported on Windows machines only (no Linux support).

SQL Server 2017 does not support agentless protection.

Microsoft SharePoint Server support

Microsoft SharePoint 2007, 2010, 2013, 2016

Oracle relational database support

Oracle 12c database using Rapid Recovery Agent release 6.2 or later on 64-bit servers running Windows Server 2012 R2 or Windows Server 2016.

Oracle support includes application awareness. You can perform database integrity checks against our volume images using DBVERIFY (a native Oracle utility). Protection of Oracle12c databases is limited to using Volume Snapshot Service (VSS) in the ARCHIVELOG mode.

For more information, see "About protecting Oracle database servers" in the Rapid Recovery User Guide.

Storage

Direct attached storage, storage area network or network attached storage

Network

1 gigabit Ethernet (GbE) minimum

NOTE: Quest recommends a 10GbE network backbone for robust environments.

Quest does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Quest recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer.

Network hardware

Use network cables with the appropriate rating to obtain the expected bandwidth.

NOTE: Quest recommends testing your network performance regularly (at least once annually) and adjusting your hardware accordingly.
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