Rapid Recovery 6.2.1 - Mailbox Restore for Exchange User Guide

Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Editing an existing Outlook profile in Mailbox Restore

The Profile Wizard lets you make changes to any existing Microsoft Outlook profile in the Exchange data store. You may need to edit a profile in Mailbox Restore if the name of the Exchange server changes or if the account name of an employee using the profile changes.

1.
In Mailbox Restore, click the Tools menu, and then click Profile Wizard....
The Mail Profiles window opens.
The Edit mail profile window appears.
3.
Under Exchange accounts, select the account that you want to change, and then click Edit.
The Microsoft Exchange window opens.

Table 7. Profile options

Tab

Microsoft Outlook 2007 and 2010 Options

Microsoft Outlook 2013 Options

General

Includes the following general settings options:

Microsoft Exchange server. The name or IP address of the Exchange server.
Mailbox. The address for the Exchange mailbox; for example, Administrator@solo.local.
Automatically detect connection state. Without prompting, connects to a network when it determines that a network connection is available.
Manually control connection state. Lets you select one of two types of network connections listed under Default connection state that you want to use upon startup.
Choose the connection type when starting. Prompts you to select one of the following connection types at the beginning of each session.
Connect with the network. Under Default connection state, this option connects to a network when a network connection is available.
Work offline and use dial-up networking. Under Default connection state, this option does not connect to the network, even when a network is available.
Seconds Until Server Connection Timeout. The amount of time Mailbox Restore should spend trying to make a connection.

Includes the following general settings options:

Microsoft Exchange server. The name or IP address of the Exchange server.
Mailbox. The address for the Exchange mailbox; for example, Administrator@solo.local.

Advanced

Includes the following settings options for managing mailboxes:

Open these additional mailboxes. Lists mailboxes that are present on the Exchange database in addition to the mailbox your are editing. You can use the buttons to add a new mailbox or remove an existing mailbox.
Use Cached Exchange Mode. Stores a full copy of the mailbox on your machine. When this option is selected, a message can remain in the Outbox until the next synchronization with the Exchange server.
Download shared folders. Also stores copies of any folders that this profile shares with other profiles.
Outlook Data File Settings.... Opens the Outlook Data Files Settings dialog box and lets you reduce the size of the Outlook data file for this profile or disable offline use of the file.

Includes the following settings options for managing mailboxes:

Open these additional mailboxes. Lists mailboxes that are present on the Exchange database in addition to the mailbox your are editing. You can use the buttons to add a new mailbox or remove an existing mailbox.
Use Cached Exchange Mode. Stores a full copy of the mailbox on your machine. When this option is selected, a message can remain in the Outbox until the next synchronization with the Exchange server.
Download shared folders. Also stores copies of any folders that this profile shares with other profiles.
Download Public Folder Favorites. Also stores public folders that this profile has marked as favorites.
Outlook Data File Settings.... Opens the Outlook Data Files Settings dialog box and lets you reduce the size of the Outlook data file for this profile.

Security

Includes the following security and encryption options:

Encrypt data between Microsoft Outlook and Microsoft Exchange. Adds a layer of security to data transfers between Outlook and Exchange.
Always prompt for logon credentials. Requires the user to enter credentials every time before accessing the Outlook profile, instead of remembering the credentials and logging in automatically.
Logon network security. Lets you select the type of authentication to use.

Includes the following security and encryption options:

Encrypt data between Microsoft Outlook and Microsoft Exchange. Adds a layer of security to data transfers between Outlook and Exchange.
Always prompt for logon credentials. Requires the user to enter credentials every time before accessing the Outlook profile, instead of remembering the credentials and logging in automatically.
Logon network security. Lets you select the type of authentication to use.

Connection

Includes the following settings options for connecting to Microsoft Exchange when working offline:

Connect using my Local Area Network (LAN). Under Connection, when working offline, connects to Exchange using a LAN.
Connect using my phone line. Under Connection, when working offline, connects to Exchange using the phone number listed under Modem.
Connect using Internet Explorer's or a 3rd party dialer. Under Connection, when working offline, connects to Exchange using a web browser.
Use the following Dial-Up Networking connection. Under Modem, when you use a phone line for offline connection to Exchange, you can select from previously entered phone numbers from the drop-down list, add phone numbers, or change the properties of a phone number.
Connect to Microsoft Exchange using HTTP. Under Outlook Anywhere, lets you access Microsoft Exchange from an internet connection outside of the network and lets you modify the Exchange Proxy Settings.

Includes the option Connect to Microsoft Exchange using HTTP. It lets you access Microsoft Exchange from an internet connection outside of the network and modify the Exchange Proxy Settings.

The Microsoft Exchange window closes.
6.
On the Edit mail profile window, click Close.
7.
On the Mail Profiles window, click Close.

Deleting an Outlook profile using Mailbox Restore

You can delete a profile from an Exchange database by using the Profile Wizard option in Mailbox Restore .

1.
In Mailbox Restore, click the Tools menu, and then click Profile Wizard.
The Mail Profiles window opens.
The dialog box closes. The Mail Profiles window remains open.
4.
On the Mail Profiles window, click Close.

Saving an item to the local machine

To save a file, you must have opened an Exchange database in Mailbox Restore using the Local Mount Utility.

In Mailbox Restore, you can save an item in various formats to the local machine without performing a restore.

1.
On the Mailbox Restore home page, use the left navigation area to locate and select the mailbox that contains the item that you want to save.

Option

Description

Save Item to .msg File

Saves the item in the standard format used by Microsoft Outlook. This format can be opened by any program that uses Microsoft's Messaging Applications Programming Interface (MAPI).

Save Item to .eml File

Saves the item in the email message format used by Outlook. It may also be opened by Microsoft Internet Explorer.

Save Item to .txt File

Saves the item as an unformatted text file. It can be opened by Notepad or a similar program.

5.
Click Save.

Restoring Exchange data using Mailbox Restore

The topics in this section describe how to use Mailbox Restore to recover email items from an Exchange data store that was backed up in a Rapid Recovery recovery point.

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