Rapid Recovery 6.2.1 - Mailbox Restore for Exchange User Guide

Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Viewing navigation tree item properties

The type of properties displayed varies dependent on the item selected.

For a mailbox, only the General properties are displayed. They include information such as display name, mailbox type, mapping signature, and message count, among other data.

For a folder, such as the Inbox or Calendar folder, the Properties window displays the following three tabs:

General properties. Displays information such as display name, access rights, folder type, creation time, last modification time, and message count, among other data.
MAPI properties. Displays information used for the Microsoft Application Programming Interface (MAPI).
Permissions. Displays the users and their permissions types, along with the abilities each user has for the selected folder.

Complete the following procedure to view the properties of a mailbox or folder shown in the Mailbox Restore navigation tree. The properties are read-only and cannot be changed.

1.
In the Mailbox Restore home page with an open database, click a mailbox or folder to highlight the item.

The Properties window opens.

3.
To save or send the properties information, click Copy all properties to clipboard, and then paste the information into another program such as Microsoft Word or Notepad.

Viewing item properties

Mailbox Restore lets you view the properties of an Exchange item.

For an item, such as an email message or calendar event, the Properties window displays the following tabs:

General properties. Displays information such as item type, message class, creator name, and last modification time, among other data.
MAPI properties. Displays information used for the Microsoft Application Programming Interface (MAPI).
Recipients. Lets you select a recipient and view the MAPI properties for that recipient.
Attachments. Lets you select an attachment from the item and view the MAPI properties for that attachment. You can also open the attachment and save it. In the case of embedded messages (a message attached to another message), you can view the properties for the attached message and save the message to .msg, .txt., or .eml format.

To view the properties of a granular Exchange item, such as a message or contact, in Mailbox Restore, complete the following procedure. The properties are read-only and cannot be changed.

1.
In the Mailbox Restore home page with an open database, locate the folder that contains the item within the navigation tree.
4.
To save or send the properties information, click Copy all properties to clipboard, and then paste the information into another program such as Microsoft Word or Notepad.

Using the Mailbox Restore Profile Wizard

Using the Mailbox Restore Profile Wizard

The Profile Wizard lets you create, edit, and remove Outlook profiles directly from the Mailbox Restore user interface. This feature eliminates the need to open another program to manage profiles and lets you create new profiles for your restored data as needed.

NOTE: The Profile Wizard is only available if Microsoft Outlook is present on the machine on which Mailbox Restore is installed, for example, the Core. For more information about the Microsoft Outlook requirements, see Microsoft Outlook criteria.

The following procedures describe the steps necessary for managing Outlook Profiles using Mailbox Restore:

Creating an Outlook profile using Mailbox Restore

Mailbox Restore lets you create Outlook user profiles without using the Exchange user interface. The ability to create profiles is useful if you have multiple profiles for one user, if there is more than one employee working from a single computer, or if you want to create a new profile for your recovered email items.

1.
In Mailbox Restore, click the Tools menu, and then click Profile Wizard....
The Mail Profiles window opens.
The Create mail profile dialog box appears.
3.
In the Profile name text box, enter a name for the new profile.
To create a profile for an Exchange server, select More settings (the information required to connect to Microsoft Exchange or a compatible service), and then enter the information described in the following table.

Table 6. Profile settings

Option

Description

Server Name

The name of the Exchange server for which you want to add the new profile.

Use Cached Exchange Mode

Optional. Stores a full copy of the mailbox on your machine. When this option is selected, a message can remain in the Outbox until the next synchronization with the Exchange server.

User name

The user name for the account to be used for the new profile; for example, administrator@example.com.

5.
Click Save and close.
6.
On the Mail Profiles dialog box, click Close.
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