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Rapid Recovery 6.2.1 - Mailbox Restore for Exchange User Guide

Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Customizing the reading pane view

Rapid Recovery lets you customize the organization of the reading pane through the View menu.

In Rapid Recovery, click the View menu.
Select Reading Pane, and then click one of options described in the following table.

Table 4. Reading pane view options




Locates the preview pane to the right of the item list.


Locates the preview pane below the item list.


Removes the preview pane from view.

Changing Mailbox Restore for Exchange settings

Changing Mailbox Restore for Exchange settings

You can configure Mailbox Restore for Exchange settings to show unknown message classes and configure the shutdown state of the database before you open it in Mailbox Restore.

The action that you can select for the shutdown setting occurs every time you open an Exchange database in Mailbox Restore.

On the Mailbox Restore home page, click Settings.
The Settings dialog box displays.

Table 5. Mailbox Restore settings options




Lets you change the language in which the Mailbox Restore user interface appears. Options include English, French, German, Brazilian Portuguese, Spanish, Simplified Chinese, Japanese, and Korean.

Show system mailboxes

Displays all system mailboxes, which contain system folders.

Show system folders

Displays all system folders, such as Common Views, Deferred Action, and Sharing.

Show unknown message classes

Displays all MAPI message classes, including messages from third parties that are not supported by Mailbox Restore.

Force clean shutdown

Opens the database in a clean shutdown state, even if the database experienced a dirty (improper) shutdown.

Click Apply.
Click OK.

Opening a recovery source with Mailbox Restore

A recovery source can be an Exchange database or an Exchange a Rapid Recovery recovery point that contains a backup of an Exchange database. In addition to opening a recovery point using the Local Mount Utility (LMU), you can also open a database directly from Mailbox Restore. You can use this method to open a new recovery source, or to open an additional source after you opened a source using LMU. However, the additional database must be located on the same Exchange server as the first database, and therefore included within the same mounted recovery point.

Complete the steps in the following procedure to open an additional database from the mounted recovery point.

NOTE: If the Open Recovery Source wizard prompts you to copy Exchange DLLs, see Copying Exchange DLLs.
If the wizard opens to the Select Database Version page, select the version of the Exchange database from the drop-down list and click Next.
In Mailbox Restore, below the menu bar, click Open.
On the Type of Recovery Source page, select one of the following options:



Exchange database on a local drive or on a network share

Enter the locations of the following files using the drop-down menus or browse buttons:

When finished, go to Step 11.

Exchange database in recovery point on Rapid Recovery Core

Enter the following information:

Continue to the next step.

Recently opened recovery source

Select from the list of recovery source paths, and then skip to Step 11.

If you selected to open a database in a recovery point, on the Machines page, select the machine for the recovery point.
Click Next.
On the Recovery Points page, select the recovery point that you want to open.
NOTE: If the Exchange database you want to open is a different version from the one currently working with Mailbox Restore, then you are prompted to launch another instance of Exchange. Because restoring with Mailbox Restore works best when the versions of Exchange you use are equal, the recommended response is Yes.
Click Next.
Click Next.
On the Databases page, select the file path of the database that you want to open.

Optionally, you can select Copy database files to a local or network drive before opening, and then enter the path for the file copy.

Click Next.

Viewing Exchange properties in Mailbox Restore for Exchange

Viewing Exchange properties in Mailbox Restore for Exchange

Mailbox Restore lets you view the general properties and MAPI properties of each Exchange item that it can recover from an open Exchange database. There are two ways you can view properties, depending on the type of item.

You can view navigation tree item properties, which lets you see the properties of the mailboxes, folders, and other items listed in the navigation tree in the left pane of the home page.

You can also view individual item properties. This function lets you view the properties of messages, contacts, tasks, and other items that appear in the list in the Reading Pane.

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