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Rapid Recovery 6.2.1 - Mailbox Restore for Exchange User Guide

Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Copying Exchange DLLs

If you want to restore an Exchange item using Mailbox Restore, then the correct Exchange libraries (DLLs) must be present on the same machine. When you mount and open an Exchange database on a Core machine, the Core automatically downloads the necessary Exchange libraries (DLLs). However, if you are restoring from a remote machine and the correct DLLs are not present, then you must find and retrieve them.

The DLLs on the machine using Mailbox Restore must match the version of Exchange in which the database was created. For example, if the database you want to open was created in Exchange 2007, the DLLs on the non-Core machine must contain DLLs that correspond to Exchange 2007.

If you attempt to open a database without the required DLLs, then the Open Recovery Source wizard prompts you to copy them.

In the Open Recovery Source wizard, on the Copy Exchange DLLs page, select one of the following options:

If necessary, enter the credentials for the location.

Click Next.
Mailbox Restore searches the location for compatible DLLs and displays the results on the Found Exchange DLLs page of the wizard.
Click Next.
Mailbox Restore copies the files to the local machine.

To continue opening an Exchange database, proceed with the steps in Opening a recovery source with Mailbox Restore.

Dismounting recovery points in the Local Mount Utility

Complete the following procedure to dismount recovery points that are mounted in the Local Mount Utility (LMU).

Using Mailbox Restore for Exchange

This section describes how to use Mailbox Restore for Exchange to manage the settings and Exchange data stores and how to navigate the user interface.

Navigating Mailbox Restore for Exchange

Navigating Mailbox Restore for Exchange

Mailbox Restore for Exchange opens with the default view of the open database.

The left side of the user interface includes the Search history pane and the All Mail Folders pane. The Search history pane retains a record of previous searches, with the last search criteria listed in descending order. The All Mail Folders pane displays all mailboxes available from the open data store in a hierarchical tree format. You can expand each mailbox to select folders to restore. The Show options let you display all areas of the database or only the selected items.

The right side of the user interface consists of two panes, which include the following information:

The following table describes the actions available on the toolbar.

Table 3. Toolbar options




Opens an Exchange database file.


Closes an Exchange database file.

Physical Integrity Check

Opens the Database Maintenance Wizard and lets you perform a physical check of the Exchange database. It also lets you repair and verify the database can be mounted.

Advanced Search

Lets you perform a complex search, or a search with multiple criteria.


Lets you show or hide system mailboxes and folders, and unknown message folders, as well as force a clean shutdown. You can also change the language in which the Mailbox Restore user interface appears.


Gives the different options available for restoring data.

The About icon opens the About Quest Data Protection | Rapid Recovery information screen.

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