This user guide assumes that you are an Rapid Recovery customer and that you have the Rapid Recovery Core and Rapid Recovery Agent services installed and operating on the proper machines. The option to install Mailbox Restore is included with the installation of Rapid Recovery. If you selected to install Mailbox Restore when you installed the Rapid Recovery Core, then there is no additional installation required.
If you intend to use Mailbox Restore on a machine that does not include Rapid Recovery Core, then you can opt to install Mailbox Restore with an installation of the Local Mount Utility (LMU).
For more information about installing the Rapid Recovery Core, see the Quest Data Protection | Rapid Recovery Installation and Upgrade Guide.
To open Mailbox Restore, you can simply open a database from a recovery point in the Local Mount Utility (LMU).
In the LMU, when you select to open a database from a recovery point, Mailbox Restore automatically starts. There is no need to separately or manually open Mailbox Restore to recover an Exchange item from a Rapid Recovery recovery point.
However, if you choose not to use the LMU to open a database, or if you need to access Mailbox Restore for reasons other than recovering an Exchange item, such as maintenance, the application can be found in the following default locations:
When installed with the Rapid Recovery Core:
Recovering an Exchange item from a Rapid Recovery recovery point can be accomplished directly from the Mailbox Restore user interface or by mounting the recovery point and opening the Exchange database file using the Local Mount Utility (LMU).
The LMU is a downloadable application that lets you mount a recovery point on a remote Rapid Recovery Core from any machine.
Because the utility was designed for remote access to Cores, Mailbox Restore is included as a component with every installation of the LMU; however, you also can install the LMU on a Rapid Recovery Core for quick access to Mailbox Restore. When the LMU runs on a core, the utility recognizes and displays all mounts from that core, including mounts performed through the Rapid Recovery Core Console. Likewise, mounts performed on the LMU also appear in the console.
This topics in this section describe how to use Mailbox Restore and the LMU to recover email items from an Exchange data store.
For more information about the LMU, see the Quest Data Protection | Rapid Recovery User Guide.
This section describes how to download, install, and use the Windows-based Rapid Recovery Local Mount Utility (LMU) to mount recovery points and explore the contents from a file level using a machine that does not host the Rapid Recovery Core.