This topic provides an overview for upgrading your AppAssure or Rapid Recovery Core environment from an earlier version to Rapid Recovery Core release 6.2. When this topic contains links to other tasks, view those topics before proceeding.
NOTE: If upgrading your Core from a version earlier than AppAssure version 5.4.3, please first upgrade the Core to release 5.4.3. |
When upgrading AppAssure to Rapid Recovery, perform the following steps:
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Review the operating system of the Core machine and any machines you want to protect. For more information about system requirements, see the Rapid Recovery System Requirements Guide. |
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If using a standard phone-home license or a trial license, verify that your Cores can contact the Rapid Recovery License Portal. The UI may differ slightly based on the version of Rapid Recovery or AppAssure Core you are using, but the following is a guideline: |
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Download the Rapid Recovery Core release 6.2 installer program (full installer or web installer, as applicable), but do not launch it yet. If you see a notification on the Core Console for an automatic update, you can click the link to download the installer. For more software download options, see Obtaining Rapid Recovery software. |
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Review the topic Upgrading AppAssure 5.x Core to Rapid Recovery Core to determine whether you are eligible to upgrade in place. |
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Run the installer programs on each Core you want to upgrade. If using replication, be sure to follow the upgrade order described in the topic Upgrading factors to consider. For specific instructions on using the Core installer, see Installing the Rapid Recovery Core. |
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Optionally, if you want to take advantage of the latest Agent features, verify that the OS on each protected machine is supported, and then upgrade the Rapid Recovery Agent software. Keep in mind the following: |
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For various options for obtaining and deploying Rapid Recovery Agent, see the topic Obtaining Rapid Recovery software. |
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For release 6.2 direct upgrade of the Agent software using the Agent installer is supported from machines with releases 5.4.3 and higher. Other versions may require an interim upgrade. For more information, see the topic Upgrading AppAssure 5.x Core to Rapid Recovery Core. |
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You can also protect machines agentlessly using Rapid Snap for Virtual. For more information, see the Rapid Recovery User Guide topic "Understanding Rapid Snap for Virtual." |
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If using agentless protection in release 6.2 and later, associate each guest VM with its protected hypervisor host to reduce the consumption of licenses from your Enterprise license pool. For instructions, see step 3 in the Rapid Recovery User Guide topic "Viewing and modifying protected machine settings." |
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Perform the following steps on the Core server to prepare the server for an upgrade of the Rapid Recovery Core. These steps are not applicable to new Core installations.
For more information about pausing each of these functions, see the Rapid Recovery User Guide topics "Pausing and resuming protection," "Pausing and resuming replication," "Pausing or resuming a scheduled archive," and "Managing exports," respectively.
For more information about viewing and canceling active tasks from the Core Console, see "Viewing running tasks from any Core Console" in the Rapid Recovery User Guide.
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If the logged-in user is not an administrator, right-click on the installer file and select Run as administrator, providing administrative credentials if prompted.
For step-by-step instructions for installing or upgrading the Rapid Recovery Core, see the topic Installing the Rapid Recovery Core.
This topic addresses upgrading the Agent software that protects your machine in a Rapid Recovery Core. Be sure to read this section before you upgrade. If installing the Rapid Recovery Agent software for the first time, see the topic Installing the Rapid Recovery Agent software.
To take advantage of the latest features, Quest recommends that you upgrade the Rapid Recovery Agent software on machines that you want to protect using Rapid Recovery Core release 6.2. The same Agent installer executable program (standard, or web installer) can be used for a clean installation or to upgrade an existing version of Rapid Recovery Agent.
CAUTION: Before upgrading Agent, it is critical that you verify that the machine you want to protect is supported by the current version of Rapid Recovery Agent. See the topic "Rapid Recovery Agent software requirements" in the Rapid Recovery System Requirements Guide. If the operating system of the machine you want to protect is no longer supported, you can continue to run an earlier version of Rapid Recovery Agent on that machine and still protect it in the Core. New features supported by Rapid Recovery Core may not be available on machines protected with an older version. |
For information about getting the appropriate version of the Rapid Recovery Agent software, see Obtaining Rapid Recovery software. When the upgrade is complete, restart the machines as necessary, and then check the Core to verify that each upgraded machine is being protected.
Install or upgrade to the latest version of the Rapid Recovery Agent software on machines that you want to protect:
Optionally, you can protect VMware vCenter/ESXi virtual machines and Hyper-V virtual machines using our Rapid Snap for Virtual feature. This is also known as agentless protection. To protect VMs agentlessly, some additional requirements may apply. Application support for SQL Server and Exchange Server is included in Rapid Recovery as of release 6.2. Naturall, when protecting machines agentlessly, you cannot take advantage of features unique to Rapid Recovery Agent. For a clear understanding of advantages of and limitations for agentless protection, see the topic “Understanding Rapid Snap for Virtual” in the Rapid Recovery User Guide.
If you opt not to use Rapid Snap for Virtual, then install or upgrade to the latest version of the Rapid Recovery Agent software on Hyper-V virtual machines, and on every VMware vCenter/ESXi virtual machine you want to protect with the Agent, instead of agentlessly.
On a Windows machine, when upgrading AppAssure Agent release 5.4.3 to Rapid Recovery Agent release 6.2, you can upgrade in place. There is no need to uninstall the older version of Agent. You can also upgrade in place from any earlier version of Rapid Recovery Agent to release 6.2.
When upgrading a version of AppAssure earlier than release 5.4.3, you must perform a two-step or three-step upgrade process, as described in the topic Upgrading AppAssure 5.x Core to Rapid Recovery Core. if you have the installers (which are no longer available), first update the machine to AppAssure release 5.4.3. Then run the Rapid Recovery release 6.x installer, as applicable. If you did not save installers, then uninstall the older version and then install the current version.
NOTE: Due to legal divestiture agreements between Dell and Quest, only rebranded versions of Rapid Recovery documentation and software (release 6.1.2 and later) can be downloaded from the technical documentation website and the Quest support website, respectively. If you have not retained the installer, Quest cannot provide it. In such cases, uninstall the earlier software version. |
CAUTION: Before uninstalling AppAssure Agent, make sure the protected machine backs up to the Core. When you see the option to Uninstall the configuration settings and data, including all backup images and change logs, clear the option. You must retain settings and data. Then, perform a clean install of a supported Rapid Recovery version on the same machine. |
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To upgrade Agent on a machine with a standard Windows operating system, see Installing the Rapid Recovery Agent software on Windows machines. Supported Windows operating systems are listed in the topic "Rapid Recovery release 6.2 operating system installation and compatibility matrix" in the Rapid Recovery System Requirements Guide. |
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When upgrading a Linux machine from AppAssure Agent to Rapid Recovery Agent, you must first uninstall the AppAssure Agent software. For more information, see Uninstalling the AppAssure Agent software from a Linux machine.
If upgrading from one release of Rapid Recovery Agent to another, please note:
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A new local repository is created automatically when you can run the installer from the package manager to upgrade from a supported earlier release of Rapid Recovery Agent to the current release. |
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The procedure for upgrading Rapid Recovery Agent on any compatible distribution of Linux is combined with instructions for installing Agent on Linux. |
NOTE: To ensure that the proper kernel module version is used to protect your machine, the best practice is to restart the machine after the upgrade to Rapid Recovery Agent is complete. |
For more information, see Upgrading Rapid Recovery Agent on a Linux machine.
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