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Rapid Recovery 6.2.1 - Azure Setup Guide

Running the Core configuration script from the VM desktop

The configuration script included on the VM desktop runs a sequence of actions to prepare the VM to use the Core. It removes the Core ID associated with the VM (to avoid Cores with duplicate IDs); starts the Core service; moves the trial license to the desktop; creates a desktop shortcut for the Core Console; and automatically creates a repository on any new disks attached to your VM.

This task describes the process of running this configuration script from the shortcut on the desktop of your Rapid Recovery Core VM. Quest recommends performing this process after first attaching storage to the Azure VM, and repeating it each time you add additional storage to your VM. Running this script initially typically takes about five minutes, after which the command window closes.

After initial configuration of your VM, if you attach additional storage from the Azure Marketplace, running this script again configures the virtual disk as the storage location for your repository. When run subsequently, the script takes less than a minute to run.

Perform this procedure to configure your Core the first time, and each time you add additional storage.

  1. From the Azure VM desktop, right-click on the Configure Rapid Recovery Core shortcut, and from the context-sensitive menu, select Run as administrator.

    A command window entitled Administrator: Windows PowerShell appears, and the script begins to run. Several operations occur sequentially, and the progress of the script is logged in the command window.

  2. If a Microsoft Windows dialog box appears prompting you to format the disk before you can use it, click Cancel.

    The script continues to run; the script formats the storage drive in the most efficient manner for using the Rapid Recovery Core. When the script is complete, the command window closes. The Core Console shortcut appears on the desktop, to let users easily launch the Rapid Recovery Core Console.

Next steps

Before protecting machines in your Core or replicating from another Core, you must disable the Compatibility View feature in the Internet Explorer web browser. For more information, see Disabling Compatibility View in Internet Explorer.

Before using your Core, you must associate a license key. For more information, see Activating your Rapid Recovery license.

If using a standard license with Rapid Recovery Core, you must agree to the use of privacy information. For more information, see X.

Disabling Compatibility View in Internet Explorer

Internet Explorer includes a Compatibility View feature. The purpose of this feature is to correct the display of websites optimized for old versions of Internet Explorer (version 7 or earlier). By default, this option is typically enabled for all intranet sites, but can present problems when viewing modern web interfaces.

This task describes the process to disable the Compatibility View option of Internet Explorer, which is required for using the Rapid Recovery Core Console on the Azure VM. This is a one-time setup step.

Perform the steps described in the following procedure to disable Compatibility View in Internet Explorer.

  1. Open an Internet Explorer web browser window on the Azure VM.
    For example, double-click the Core Console shortcut on the VM desktop.

    An Internet Explorer web browser window opens. If the content does not display, check for and disable the Compatibility View feature as follows.

  2. If the Set up Internet Explorer 11 dialog box appears, do the following:
    1. Select Don't use recommended settings.
    2. Optionally, clear Send Do not Track requests to tell sites you prefer not to be tracked.
    3. Click OK.

    The dialog box closes, and Compatibility View is now disabled.

  3. If the dialog box does not appear, from Internet Explorer, click the Tools iconTools icon, and then select Compatibility View settings.

    The Compatibility View settings dialog box appears.

  4. In the Compatibility View settings dialog box, clear the following settings:
    Option Description
    Display intranet sites in Compatibility View You must clear this option.
    Use Microsoft compatibility lists You must clear this option.
  5. Click Close.
    The dialog box closes, and Compatibility View is now disabled.

Understanding licensing

Generally, each Core must have a software license that registers with the license portal. This section contains information relevant to using Rapid Recovery in Azure.

About Rapid Recovery licenses

To use and manage any version of Rapid Recovery, AppAssure, or DL series backup and recovery appliance software, you need two items:

  1. An account on the Rapid Recovery License Portal.

    License portal accounts are free. If you are a new user, register at https://licenseportal.com. When you register, use the email address that is on file with your Quest Sales representative. If upgrading from a trial version, use the email address associated with the trial version. If you need to use a different email address, contact your Quest Sales representative for assistance.

    NOTE: This license portal was previously known as the AppAssure License Portal. If you already have a license portal account that you have used for AppAssure, use that account information. Previous license portal users do not need to register a new account for Rapid Recovery.

    For more details about the license portal, please see the Rapid Recovery License Portal User Guide .

  2. A software license.

    The Rapid Recovery Core software requires a valid software license to perform uninterrupted backups, replication, or data restoration.

    For the time period that it is valid, you can use a trial license. However, after a trial license expires, the Rapid Recovery Core stops taking snapshots, replicating, and restoring until you obtain and register a valid long-term license. For simple steps to register a temporary or long-term license, follow the procedure in the topic Activating your Rapid Recovery license.

    • Rapid Recovery Core managed on-premises or by an application service provider. If you registered for a trial version of Rapid Recovery Core, the installer is configured with a trial license which you can use immediately. This temporary license is valid for 14 days, and can be extended one time by the group administrator to a 28-day license.
    • Running Rapid Recovery in Azure. The Rapid Recovery Core VM on Azure in release 6.2 or later comes with a Rapid Recovery 14-day trial key.lic file. After running the configuration script, this file appears on the VM desktop. This temporary license works in non-phone-home mode. License requirements for running Rapid Recovery on Azure are as follows:
      • Replication to a target Core in Azure. If replicating an on-premises Core to a target Core in Azure, you can use the 14-day trial license. To continue replicating after that period, you are required to obtain and register a permanent replication-only license. This type of license is included for free to any licensed user of Rapid Recovery Core or AppAssure Core. To obtain a long-term replication-only license, contact your Quest Sales representative.
      • Rapid Recovery primary Core in Azure. If running a primary Core as a VM in Azure, you can capture recovery points in your repository. From these, you can restore data, create archives, perform bare metal restore, perform virtual export, and replicate to another Core. You can perform all of these actions using your temporary license. To continue these operations uninterrupted, you must register a long-term subscription or perpetual license. If you have a license available in your current license pool, you can assign that license to your Core VM. Otherwise, contact your Quest Sales representative to purchase a long-term license.
    • Quest DL backup and recovery appliances.

      If you purchased a Quest DL backup and recovery appliance, your appliance is configured with a 30-day temporary license that is activated automatically the first time you start the Core on the appliance.

      After you purchase software or a Quest DL appliance, you receive by email a long-term (non-trial) license file or license number. If specified on the sales order, the license is sent to the end user email address. Otherwise, the long-term license is sent to the contact email address on the sales order.

    The process for registering a temporary or long-term license are identical.

For more information about licenses

For more information about Rapid Recovery licenses, see the following resources:

  • For simple steps to register a temporary or long-term license, follow the procedure in the topic Activating your Rapid Recovery license.
  • You can extensively manage Rapid Recovery licenses using the Rapid Recovery License Portal at https://licenseportal.com/. You must create an account to use this portal.
  • For information on using the license portal, see the appropriate Rapid Recovery License Portal User Guide.
  • For more information on managing Rapid Recovery licenses from the Rapid Recovery Core Console, see the Rapid Recovery 6.2 User Guide topic "Managing licenses." After upgrading your license, it is best practice to refresh the connection between the Core and the license portal. For more information, see the Rapid Recovery 6.2 User Guide topic "Contacting the Rapid Recovery License Portal server."
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