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Rapid Recovery 6.1.3 - User Guide

Introduction to Rapid Recovery Core Console Core settings Repositories Encryption keys Protecting machines
About protecting machines with Rapid Recovery Support for dynamic and basic volumes Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Viewing the recovery progress Starting a restored target server Troubleshooting connections to the Universal Recovery Console Repairing boot problems Performing a file system check on the restored volume
Managing aging data Archiving Cloud storage accounts The Local Mount Utility The Central Management Console Core Console references Command Line Management utility PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Scripting REST APIs About us Glossary

About restoring volumes from a recovery point

Restoring volumes from a recovery point
Restoring a directory or file using Windows Explorer
Restoring a directory or file and preserving permissions using Windows Explorer

You can restore the volumes on a protected machine from the recovery points stored in the Rapid Recovery Core. In AppAssure 5.4 and later, this process uses the Restore Machine Wizard.

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NOTE: In previous releases, this process was referred to as performing a rollback.
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NOTE: Rapid Recovery supports the protection and recovery of machines configured with EISA partitions. Support is also extended to Window 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2 machines that use Windows Recovery Environment (Windows RE).

You can begin a restore from any location on the Rapid Recovery Core Console by clicking the Restore icon in the Rapid Recovery button bar. When you start a restore in this manner, you must specify which of the machines protected on the Core you want to restore, and then drill down to the volume you want to restore.

Or you can go to Recovery Points page for a specific machine, click the drop-down menu for a specific recovery point, and then select Restore. If you begin a restore in this manner, then follow this procedure starting with Step 5.

If you want to restore from a recovery point to a system volume, or restore from a recovery point using a boot CD, you must perform a Bare Metal Restore (BMR). For information about BMR, see Bare metal restore, and for prerequisite information for Windows or Linux operating systems, see Prerequisites for performing a bare metal restore for a Windows machine and Prerequisites for performing a bare metal restore for a Linux machine, respectively. You can access BMR functions from the Core Console as described in the roadmap for each operating system. You can also perform a BMR from the Restore Machines Wizard. This procedure will direct you at the appropriate point in the wizard to the procedure Performing a bare metal restore using the Restore Machine Wizard.

Restoring volumes from a recovery point

The protected machine must have the Agent software installed and must have recovery points from which you perform the restore operation.

Complete the following procedure to restore volumes from a recovery point.

1.
To restore a volume on a protected machine from the Restore icon, navigate to the Core Console and click Restore from the Rapid Recovery button bar.

The Restore Machine Wizard appears.

2.
From the Protected Machines page, select the protected machine for which you want to restore data, and then click Next.

The Recovery Points page appears.

3.
From the list of recovery points, search for the snapshot you want to restore to the agent machine.
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If necessary, use the buttons at the bottom of the page to display additional pages of recovery points.
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Optionally, to limit the number of recovery points showing in the Recovery Points page of the wizard, you can filter by volumes (if defined) or by creation date of the recovery point.
4.
Click any recovery point to select it, and then click Next.

The Destination page appears.

5.
On the Destination page, choose the machine to which you want to restore data as follows:
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To restore data from the selected recovery point to the same machine, and if the volumes you want to restore do not include the system volume, then select Recover to a protected machine (only non-system volumes), verify that the destination machine is selected, and then click Next.

The Volume Mapping page appears. Proceed to Step 9.

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To restore data from the selected recovery point to a different protected machine (for example, replace the contents of Machine2 with data from Machine1), then select Recover to a protected machine (only non-system volumes), select the destination machine from the list, and then click Next.

The Volume Mapping page appears. Proceed to Step 9.

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If you want to restore from the selected recovery point to the same machine or a different machine using a boot CD, this process is considered a bare metal restore (BMR). For information about BMR, see Bare metal restore.
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NOTE: Performing a BMR has specific requirements, based on the operating system of the agent machine you want to restore. To understand these prerequisites, see Prerequisites for performing a bare metal restore for a Windows machine and Prerequisites for performing a bare metal restore for a Linux machine, respectively.
NOTE: If the volumes you want to restore include the system volume, then select Recover to any target machine using a boot CD. This option prompts you to create a boot CD.
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To continue and create the boot CD with information from the selected recovery point using the Restore Machine Wizard, click Next and proceed to Performing a bare metal restore for Windows machines.
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If you have already created the boot CD and the target machine has been started using the boot CD, then proceed to Step 8 of the topic Performing a bare metal restore for Windows machines.
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If you want to restore from a recovery point to a system volume (for example, the C drive of the agent machine named Machine1), this process is also considered a BMR. Select Recover to any target machine using a boot CD. This option prompts you to create a boot CD.
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To continue and create the boot CD with information from the selected recovery point using the Restore Machine Wizard, click Next and proceed to Performing a bare metal restore for Windows machines.
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If you have already created the boot CD, then proceed to Step 6.
6.
Start the machine you want to restore to using the boot CD. For more information, for BMR on a Windows machine, see Loading the boot CD and starting the target machine and for BMR on a Linux machine, see Loading the Live DVD and starting the target machine.
7.
On the Core server, in the Destination page of the Restore Machine Wizard, select I already have a boot CD running on the target machine, and then enter the information about the machine to which you want to connect described in the following table.

Table 144. Machine information

Text Box

Description

IP Address

The IP address of the machine to which you want to restore. This is identical to the IP address displayed in the URC.

Authentication Key

The specific password to connect to the selected server. This is identical to the Authentication Key displayed in the URC.

8.
Click Next.

If the connection information you entered matches the URC, and if the Core and the target server can identify each other properly on the network, then the volumes for the selected recovery point are loaded. The Disk Mapping page appears.

To complete your BMR from the Restore Machine Wizard, proceed to Step 9 of the topic Performing a bare metal restore for Windows machines.

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NOTE: Rapid Recovery supports FAT32 and ReFS partitions. Only full restore and BMR are supported as a driver limitation exists with ReFS. Restore is implemented in user mode, VM export, and so on. If a Core is protecting at least one agent volume that contains the ReFS file system, it should be installed on Windows 8/2012, which provides native support of ReFS. Otherwise, functionality is limited and operations that involve such things as mounting a volume image do not work. The Rapid Recovery Core Console presents applicable error messages in these occurrences.

Bare metal restore of Storage Spaces disks configuration (a feature of Windows 8.1) is also not supported in this release. For details, see the Rapid Recovery Installation and Upgrade Guide.
9.
On the Volume Mapping page, for each volume in the recovery point that you want to restore, select the appropriate destination volume. If you do not want to restore a volume, in the Destination Volumes column, select Do not restore.
10.
Select Show advanced options and then do the following:
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For restoring to Windows machines, if you want to use Live Recovery, select Live Recovery.

Using the Live Recovery instant recovery technology in Rapid Recovery, you can instantly recover or restore data to your physical machines or to virtual machines from stored recovery points of Windows machines, which includes Microsoft Windows Storage Spaces. Live Recovery is not available for Linux machines or VMs using agentless protection.

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If you want to force the selected volumes to dismount before the restore begins, select Force Dismount.
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CAUTION: If you do not force a dismount before restoring data, the restore may fail with an error stating that the volume is in use.
11.
Click Next.
12.
On the Dismount Databases page, if the volumes you want to restore contain SQL or Microsoft Exchange databases, you are prompted to dismount them.
If you want to remount these databases after the restore is complete, select Automatically remount all databases after the recovery point is restored.
13.
Click Next.
The Warning page may appear and prompt you to close all programs on the volumes that you want to restore. If it does, click Next again.
14.
On the Summary page, select the option IMPORTANT! I understand that this operation will overwrite selected volumes with the data from the selected recovery pointto acknowledge that you understand the consequences of a volume restore.
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WARNING: This option emphasizes the consequence that any data that was saved on the selected volume after the date and time of the selected recovery point is lost upon restore.
15.
Click Finish.

Restoring a directory or file using Windows Explorer

You can use Windows Explorer to copy and paste directories and files from a mounted recovery point to any Windows machine. This can be helpful when you want to distribute only a portion of a recovery point to your users.

When you copy directories and files, the access permissions of the user who is performing the copy operation are used and applied to the pasted directories and files. If you want to restore directories and files to your users while preserving original file permissions (for example, when restoring a user’s folder on a file server), see Restoring a directory or file and preserving permissions using Windows Explorer.

1.
Mount the recovery point that contains the data you want to restore. For details, see Mounting a recovery point.
2.
In Windows Explorer, navigate to the mounted recovery point and select the directories and files that you want to restore. Right-click and select Copy.
3.
In Windows Explorer, navigate to the machine location to where you want to restore the data. Right-click and select Paste.

Restoring a directory or file and preserving permissions using Windows Explorer

You can use Windows Explorer to copy and paste directories and files from a mounted recovery point to any Windows machine while preserving file access permissions.

For example, if you need to restore a folder accessed only by specific users on a file server, you can use the Copy and Paste with Permissions commands to ensure that the restored files retain the permissions that restrict access. In this way, you can avoid having to manually apply permissions to the restored directories and files.

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NOTE: The Paste with Permissions command is installed with Rapid Recovery Core and Agent software. It is not available in the Local Mount Utility.
1.
Mount the recovery point that contains the data you want to restore. For details, see Mounting a recovery point.
2.
In Windows Explorer, navigate to the mounted recovery point and select the directories and files that you want to restore. Right-click and select Copy.
3.
In Windows Explorer, navigate to the machine location to where you want to restore the data. Right-click and select Paste with Permissions.
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NOTE: In this step, if the Paste with Permissions command is disabled on the right-click menu, then Windows Explorer is not aware of the files that you want to copy. Repeat Step 2 to enable the Paste with Permissions command on the right-click menu.
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