Rapid Recovery 6.1.3 - User Guide

Generating a report from the Core Console

You can generate reports on demand from the Core Console. The following rules apply:

The method for generating on-demand reports is similar, whether the report is generated from the focus of the Core, or whether it is generated from the perspective of a protected machine. However, navigation differs slightly.

You can also schedule reports to generate on a repeated basis. For more information about scheduling, modifying, pausing, or deleting reports, see Managing scheduled reports from the Core Console.

Generating a Core report on demand

As described in the topic About Rapid Recovery reports, you can generate the full range of available reports from the Core Console.

Complete the steps in the following procedure to generate a report from the perspective of the Rapid Recovery Core.

2.	From the icon bar, click (More), and then select Reports.

The Job Report page appears. To the right of the report name in the page title, a downward-facing arrow appears, from which you could select another report type.

If you want to generate a Job report, proceed to Step 6 to begin specifying your report criteria.

If you do not choose a date range, the default option (Last 31 days) is used. You can choose from the options in the following table.

NOTE: In call cases, no report data is available before the Core software was deployed, or from before machines were protected on the Core.

The default selection includes all available Cores.

By default, this set of information includes jobs for all machines—every protected machine, replicated machine and recovery point-only machine in the specified Cores. In the report parameters, you can customize the report. Use the filters to select or exclude some machines. You can also select or exclude jobs that are machine independent, in which case the report shows status for Core jobs only.

You can choose from:

Option	Description
Select all	This option selects all protected machines protected on this Core.   NOTE: You can select all machines, and then clear some of the selections to specify a subset of all machines.
Machine independent	Select this option to generate a report which includes jobs from a Core perspective. Job types such as creating or deleting a repository, or creating a boot CD, are not associated with a specific machine. If deploying the Agent software to a machine that is not yet protected, this job type is also considered machine independent. These jobs do not list a protected machine in the Protected Machine column of the resulting report. In contrast, if you deploy the Agent software to a machine that is already protected in the Core, the protected machine name is included in the report. It is not considered machine independent.
Protected machines	This option lists the machines protected on this Core. You can select them all, or a subset of the protected machines.
Recovery points only	This option lists machines that were once protected, but still have recovery points saved in the repository.
[Source cores]	If your Core is a target Core, and replicates recovery points for any machines protected on a source Core, then the name of that source Core appears (in all uppercase letters). This option lists all machines protected on that source Core. You can select all machines replicated in this target Core, or you can select a subset of them.
[Custom groups]	If you have any custom groups created on this Core, the name of each custom group appears as an option. Each object in that custom group appears. You can select all objects in the group, or a subset of them.

By default, this set of information includes all jobs for the selected protected machines. In the report parameters, you can customize the report. Use the filters to select or exclude every job in the Main Jobs category, and every job in the Other Jobs category. Or you can expand each of these categories when defining job parameters, and select only the job types from either category that you want to appear in the report. Click the checkbox for any job type to select or clear that type. You can select some or all jobs from either category.

You can choose from the following other job types:

The default selection includes all available repositories.

If the report criteria you selected is not found, the report still generates, but the report contains an empty row. For example, if there are no errors, the contents of the Error column are null in the report.

◦	Use the Reports menu to select an export format (including the default format, PDF) and click to export the report. For more information about the Reports menu, see Using the Reports menu.

Generating a protected machine report on demand

You can generate a Job report or a Failure report for any protected machine.

Complete the steps in the following procedure to generate a report for a protected machine.

The summary page for the selected protected machine appears.

If you do not choose a date range, the default option (Last 31 days) is used. You can choose from the options in the following table.

NOTE: In call cases, no report data is available before the Core software was deployed, or from before machines were protected on the Core.

By default, this set of information includes all jobs for the selected protected machines. In the report parameters, you can customize the report. Use the filters to select or exclude every job in the Main Jobs category, and every job in the Other Jobs category. Or you can expand each of these categories when defining job parameters, and select only the job types from either category that you want to appear in the report. Click the checkbox for any job type to select or clear that type. You can select some or all jobs from either category.

If the report criteria you selected is not found, the report still generates, but the report contains an empty row. For example, if there are no errors, the contents of the Error column are null in the report.

Managing scheduled reports from the Core Console

You can schedule any of the reports available from the Core Console. Scheduling a report causes it to be generated repeatedly in the future. The schedule defines whether to generate the report on a daily, weekly, or monthly basis.

Optionally, Rapid Recovery lets you send an email notification to one or more recipients when each report is generated. The email specifies the report type, report format, and date range, and includes the report as an attachment.

NOTE: Before you can send reports by email, you must configure an SMTP server for the Core. For more information, see Configuring an email server.

Whether or not you choose to send email notifications, you can save the generated reports locally, or on a network location accessible to the Core server.

You must specify email notification and delivery, or you must specify a location to save reports. You can also choose both options.

This section includes the following topics: