Regardless of whether you are viewing events for the Core for a specified machine, the default view for events is the Tasks page. By clicking the drop-down menu to the right of the page title, you can select another view of events.
You can view events that pertain to the Core by clicking (Events) from the icon bar.
If you first navigate to a protected or replicated machine, and then select Events from the menu at the top of the page, you can view events for the specified machine.
Regardless of whether you are viewing events for the Core for a specified machine, the default view for events is the Tasks page. By clicking the drop-down menu to the right of the page title, you can select another view of events.
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If you want to view tasks for a specific protected machine, navigate to the Summary page of the specified machine, and then click the Events menu. |
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From the top left of the Tasks pane, click |
A task is a job that the Rapid Recovery Core must perform, such as transferring data in a regularly scheduled backup, or performing a restore from a recovery point. | |
The Rapid Recovery Core tracks many events, and logs the information for diagnostic and operational purposes.
You can set up notification of specific events. Rapid Recovery lets you choose the method of notification, and the duration of time for which the system should retain a record of those events. With the repetition reduction feature, you can even adjust the frequency for notifying you about the same event.
Jobs and events tracked on the Core are saved by default for 30 days. To change the retention period for tracking events, see Configuring event retention
When this notification method is selected, messages appear briefly as a pop-up in the lower-right corner of the Rapid Recovery Core Console. |
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If you configure the Rapid Recovery Core as an SNMP agent, and this notification method is selected, events are sent to a logging server using the trap number designated in the Notification Options dialog box. |
Rapid Recovery Core requires at least one notification group, and ships with a default group which is automatically applied. You can use the default settings, or you can edit them.
For more information, see Configuring notification groups.
Email notifications are disabled by default. To sent notifications by email, you must set up an email server, and edit or add a notification group with the Notify by email option enabled. This setting requires you to enter the email address to which the notifications are sent. For more information, see Configuring an email server.
The Core uses an email notification template. The template includes a subject line and specific content for the message body. A default email notification template is included. The template identifies the Core and the server host, the date and time of the event, the nature of the event, and error details if relevant. Optionally, you can modify the default template, or revert any customization to restore the default. For more information, see Configuring an email notification template.
You can reduce the number of events of the same type and scope that are logged and visible from the Core Console by using the repetition reduction feature. This feature is enabled by default. You can disable this feature, or you can control the span of time for which events are combined into a single occurrence in the event log. For more information, see About repetition reduction.
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Rapid Recovery Core ships with a default notification group for the Core. You can edit that group to suit your needs. Optionally, you can configure more than one notification group with different notification parameters.
Notification groups can be set at the Core level, or for each specific protected machine.
Complete the steps in this procedure to configure notification groups for alerts.
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Enter a name for the event notification group. This information is required. | |||
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In the Enable Alerts tab, configure the set of system events that result in alerts. These appear on the Alerts page when you view events in the Core Console. You can select sets of events as described in the following table: |
To create alerts for errors, from the Select Types menu, click Error. This is represented by a red X. | |||
To create alerts for errors, from the Select Types menu, click Warning. This is represented by a yellow exclamation point icon. | |||
To create alerts for informational messages, from the Select Types menu, click Info. This is represented by a blue i. | |||
or the default Core notification group, to restore the set of events to appear as alerts to the default, from the Select Types menu, click Reset to defaults. |
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If the All Alerts option does not display alert groups, click the right angle bracket > symbol preceding the All Alerts label. The symbol changes to a downward-facing arrow, and the view expands to show groups. |
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Then click the right angle bracket > symbol next to any specific alert group to display related events in the group. |
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Select this option if you want notifications to be reported through the Windows Event Log. | |||||
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The Rapid Recovery Core serves as an SNMP agent, sending traps (notifications about specific events) to an SNMP manager. The result is the reporting of Core information such as alerts, repository status, and protected machines. Select this option if you want to notify Core events by SNMP trap. You must also specify a trap number, which is used by the SNMP manager. |
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If you want to change the group name, click No to return to the Create Notification Group window, update the group name and any other notification group settings, and save your work. |
You can set up Rapid Recovery Core to notify you of specific events by sending an email message to an email address that you specify. The events which trigger alerts, and the notification methods, are defined in the notification group.
Rapid Recovery uses an email notification template, which determines the information sent in each notification. The template defines the email subject line for each alert, and the content in the email message body. The template has default settings; you can use the default as-is, or you can test and make modifications to serve your needs. At any point after customizing the notification template, you can choose the Restore Defaults option to return to using the default template. For information on viewing and customizing the email template, see Configuring an email notification template.
If you choose email as one of your notification options, you must first configure an email SMTP server. The Rapid Recovery Core uses the server you define to send alerts based on the parameters in the notification group.
Additionally, to receive email notifications, you must enable the Notify by email option within the notification group. This notification option is disabled by default. The Notify by email setting requires a "To" address defined at minimum. (Optionally, you can add copy and blind copy addresses if desired.)
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