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Rapid Recovery 6.1.3 - Third-Party Integration Guide

Introduction to Rapid Recovery Add-on for Kaseya Introduction to Rapid Recovery and installing it using the Add-on for Kaseya Using the Rapid Recovery Add-on for Kaseya About us

Downloading the Rapid Recovery deployment package

To begin installing Rapid Recovery using the Add-on for Kaseya, you must first download the Rapid Recovery Core Web and Agent Web installer packages from the Rapid Recovery License Portal. Save this file on your system in an accessible location so you can later upload it to the Kaseya Server.

1.
Go to https://licenseportal.com.
2.
From the main page of the License Portal, click Downloads.
3.
On the Downloads page, click Rapid Recovery.
4.
In the Windows Based Applications table, do the following:
◦
To download the software for the Rapid Recovery Core, in the Core Web Installer row, click Download.
◦
To download the software for the Rapid Recovery Agent, in the Windows Agent Web Installer row, click Download.
5.
As necessary, follow the prompts specific to your operating system and web browser to save the package or packages in an accessible location.
Related tasks 
Uploading a Rapid Recovery installation package to the Kaseya server
Related references 
Installing Rapid Recovery using the Add-on for Kaseya

Uploading a Rapid Recovery installation package to the Kaseya server

After you install the Rapid Recovery Add-on for Kaseya, you can use it to deploy the Rapid Recovery Core and Agent to the machines you want to use and protect.

* 
NOTE: The Rapid Recovery Add-on for Kaseya supports versions 6.0.1 and later of the Rapid Recovery Core and Agent.
1.
Navigate to the Rapid Recovery Deployment section in Kaseya, and then click Upload Packages.
2.
To locate and open the Rapid Recovery Core-Web or Agent-Web installation package file on your system, click Browse for a file.
3.
In the dialog box, select the installation package on your system, and then click Open.
4.
Click Upload File.
The package file appears in the table as Core or Agent, depending on which package you uploaded. The release build number for the package appears in the Installation Package Version column of the table.
Related tasks 
Downloading the Rapid Recovery deployment package
Installing the Rapid Recovery Core from the Add-on for Kaseya
Installing Rapid Recovery Agent software from the Add-on for Kaseya

Installing the Rapid Recovery Core from the Add-on for Kaseya

Before you can complete this task, you must first upload the Rapid Recovery Core installation package and add the license to the Manage Licenses page.

You can use the Rapid Recovery Add-on for Kaseya interface to deploy and install the Rapid Recovery Core to networked servers. Complete the following procedure to deploy the Rapid Recovery Core.

* 
NOTE: When upgrading a machine to a newer version of AppAssure or to Rapid Recovery, always upgrade the Core before the protected machine. If you have replication enabled, it is important that you upgrade in the following order: target Core, then source Core, and then protected machines.
1.
In the left navigation tree, expand the Rapid Recovery Deployment section, and then click Install Cores .
2.
On the Install Rapid Recovery Cores page, select the machine that you want to use as the Core machine, and then click Install/Reinstall.
The Install/Reinstall window opens.
3.
Specify the following options to define when and how to install the Rapid Recovery software.

Table 5. Rapid Recovery installation options

Option

Description

Run on

Select this option to run the installation on the date and time specified in the text box.

Run now

Select this option to run the installation immediately.

Stagger by

Optional. Enter the amount of minutes to wait between deploying the Rapid Recovery Core to multiple machines to even the load on file servers and the network connection.

Skip if machine offline

Optional. Select this option when installing the package at a specified time. If the machine is offline, the Add-on for Kaseya attempts the installation again during the next stagger interval. Keep this check box clear to install the update as soon as the machine is online, regardless of the specified time.

Choose Rapid Recovery installation package

Use the drop-down list to select the upload version of Rapid Recovery Core that you want to install.

* 
NOTE: When upgrading, verify the Core that protects each protected machine and that you are not upgrading a protected machine before a Core, by viewing the Protect Machines page in the navigation tree.

Choose a license

Use the drop-down list to select the appropriate license for this installation of the Rapid Recovery Core.

4.
Click OK.
The Rapid Recovery Core software is sent to and installed on the selected machines.
Related concepts 
Managing your Rapid Recovery licenses
Related tasks 
Uploading a Rapid Recovery installation package to the Kaseya server
Installing Rapid Recovery Agent software from the Add-on for Kaseya

Installing Rapid Recovery Agent software from the Add-on for Kaseya

Before you can complete this task, you must first upload the Rapid Recovery Agent installation package and have installed the Rapid Recovery Core on a dedicated machine.

This section describes the steps for installing and deploying the Rapid Recovery Agent software to the machines in your environment.

* 
NOTE: If the Rapid Recovery Core or Agent software is already installed on the target machine, an upgrade or repair is performed. Also note that downgrading an installation to a previous version is not supported.
* 
NOTE: When upgrading a machine to a newer version of AppAssure or Rapid Recovery, always upgrade the Core before the protected machine. If you have replication enabled, it is important that you upgrade in the following order: target Core, then Source Core, then protected machines.
1.
In the left navigation tree, expand the Rapid Recovery Deployment section, and then click Install Agents .
2.
On the Install Rapid Recovery Agents page, select the machine or machines that you want to protect, and then click Install/Reinstall.
The Install/Reinstall window opens.
3.
Specify the following options to define when and how to install the Rapid Recovery software.

Table 6. Rapid Recovery installation options

Option

Description

Run on

Select this option to run the installation on the date and time specified in the text box.

Run now

Select this option to run the installation immediately.

Stagger by

Optional. Enter the amount of minutes to wait between deploying the Agent to multiple machines to even the load on file servers and the network connection.

Skip if machine offline

Optional. Select this option when installing the package at a specified time. If the machine is offline, the Add-on for Kaseya attempts the installation again during the next stagger interval. Keep this check box clear to install the update as soon as the machine is online, regardless of the specified time.

Choose Rapid Recovery installation package

Use the drop-down list to select the upload version of Rapid Recovery Agent that you want to install.

* 
NOTE: When upgrading, verify the Core that protects each protected machine and that you are not upgrading a protected machine before a Core, by viewing the Prepare Replication page in the navigation tree.
4.
Click OK.
The Rapid Recovery Agent software is sent to and installed on the selected machines.
Related tasks 
Uploading a Rapid Recovery installation package to the Kaseya server
Installing the Rapid Recovery Core from the Add-on for Kaseya
Related Documents

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