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Rapid Recovery 6.1.3 - Release Notes

Upgrade and installation instructions

Quest recommends users carefully read and understand the Rapid Recovery Installation and Upgrade Guide before installing or upgrading. Specifically, when upgrading, read all topics in the chapter Upgrading to Rapid Recovery. For new installations, read all topics in the chapter Installing Rapid Recovery.

Additionally, Quest requires users to carefully review the release notes for each release, and the Rapid Recovery system requirements for that release, prior to upgrading. This process helps to identify and preclude potential issues. Since the release notes are updated last of all the product documents for each release, it is your best source for updated system requirements.

If upgrading from AppAssure Core release 5.4.3, or Rapid Recovery Core release 6.0.x or 6.1.x, then run the latest Core installer software on your Core server. If using replication, always upgrade the target Core before the source Core.

To protect machines using the Agent software, if upgrading from AppAssure Core release 5.4.3, or Rapid Recovery Core release 6.0.x or 6.1.x, run the latest Rapid Recovery Agent installer on each machine you want to protect. For more information, see the subtopic Protection.

You can also use the Rapid Snap for Virtual feature to protect virtual machines on supported hypervisor platforms agentlessly. Important restrictions apply. For more information on benefits or restrictions for agentless protection, see the topic Understanding Rapid Snap for Virtual in the release 6.1 edition of the Rapid Recovery User Guide.

Quest Software policy is to support two previous major/minor releases of Rapid Recovery. If you want to upgrade an older version, best practice is to first upgrade to the fully supported release (Rapid Recovery Core release 6.0.2), or the one prior (AppAssure Core release 5.4.3). You can then run the 6.1.2 installer for the appropriate Rapid Recovery software component.

For more information, see the Rapid Recovery Installation and Upgrade Guide.

When upgrading a protected Linux machine from AppAssure Agent to Rapid Recovery Agent version 6.x, you must first uninstall AppAssure Agent. For more information and specific instructions, see the Rapid Recovery Installation and Upgrade Guide.

To download the Rapid Recovery Core software, you must have an account registered on the license portal. Upon successful registration, you can then download the software, carefully review the Rapid Recovery system requirements, and install a Rapid Recovery Core.


Trial versions of Rapid Recovery Core may include a temporary license key. A license key is required to perform uninterrupted backups, replication, or data restoration. For more information, see the following resources:

For complete details on licensing, see the Rapid Recovery License Portal User Guide.


To protect any physical or virtual machine (except VMs on VMware vSphere), you must install the Rapid Recovery Agent software. You can download Rapid Recovery Agent from the license portal to install on each machine you want to protect. You can also deploy Agent to the machines you want to protect from a properly configured Rapid Recovery Core.

If using a VMware vSphere host for your Core and protected machines, in many cases, you have the option to protect your machines without installing Rapid Recovery Agent. If using agentless protection, some limitations apply (especially for SQL Server or Exchange servers). For more information about these limitations, see the topic Understanding agentless protection in the Rapid Recovery User Guide.

Add your machines to protection on the Rapid Recovery Core by using the Protect Machine or Protect Multiple Machines wizard.

NOTE: Before protecting a cluster, you must first create a repository. For more information, see the topic Creating a DVM repository in the in the Rapid Recovery User Guide. Although a repository is also required to protect a machine, you have the option to create a repository during the workflow for protecting a machine.

Additional resources

Additional information is available from the following:


This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan. It supports bidirectional writing (Arabic and Hebrew). The release supports Complex Script (Central Asia – India, Thailand).

The release is localized to the following languages: Chinese (Simplified), French, German, Japanese, Korean, Portuguese (Brazil), Spanish.

This release has the following known capabilities or limitations:

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We are on a quest to make your information technology work harder for you. That is why we build community-driven software solutions that help you spend less time on IT administration and more time on business innovation. We help you modernize your data center, get you to the cloud quicker and provide the expertise, security and accessibility you need to grow your data-driven business. Combined with Quest’s invitation to the global community to be a part of its innovation, and our firm commitment to ensuring customer satisfaction, we continue to deliver solutions that have a real impact on our customers today and leave a legacy we are proud of. We are challenging the status quo by transforming into a new software company. And as your partner, we work tirelessly to make sure your information technology is designed for you and by you. This is our mission, and we are in this together. Welcome to a new Quest. You are invited to Join the Innovation™.

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Our logo reflects our story: innovation, community and support. An important part of this story begins with the letter Q. It is a perfect circle, representing our commitment to technological precision and strength. The space in the Q itself symbolizes our need to add the missing piece — you — to the community, to the new Quest.

Contacting Quest

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Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

Copyright © 2017 Quest Software Inc.


This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software Inc.

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