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Rapid Recovery 6.1.3 - Installation and Upgrade Guide

Introduction to Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components About installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console About the Local Mount Utility
Upgrading to Rapid Recovery About us

About installing the Agent software on Linux machines

When installing the Rapid Recovery Agent software on Linux machines that you want to protect, use the following prerequisites and guidance.

Prerequisites for installation on Linux machines

Prerequisites:

Deploying and installing the Agent software on Linux machines from the Core Console

The following items are prerequisites for deploying Agent to Linux machines when you select Deploy Agent Software from the Protect drop-down menu

Guidelines for installation on Linux machines

The method for installing and removing the Agent software on Linux machines has changed. As of release 6.0.1, the following factors apply:

Installations of Agent on a Linux machine with no access to the Internet (such as air-gapped or secured standalone machines) are called offline installations. For offline installations, you must first download an installation package from a Linux machine with Internet access. Then, move those installation files to the secured computer for installation.

The various supported Linux distributions use different package managers for online installation. Thus, the procedure for installing, upgrading, or removing Agent on any supported Linux OS depends on the package manager used. The package managers, and the Linux distributions they support, are described in the following table.

Table 10. Package managers and the Linux distributions they support

Package Manager

Linux Distribution

yum

Linux distributions based on Red Hat Enterprise Linux (RHEL), including RHEL, CentOS, and Oracle Linux.

zypper

SUSE Linux Enterprise Server (SLES) versions 11, 12

apt

Linux distributions based on Debian, including Debian 7 or 8, and Ubuntu 12.04 and later

As a one-time setup step for each Linux machine, you must configure your local software repository to point to the location where the package manager obtains Rapid Recovery installation files.

After you configure a software repository on your Linux machine, the package manager is able to retrieve and install the packages needed for installation or removal of Rapid Recovery Agent software and related components, such as local_mount, rapidrecovery-vdisk, and Mono.

For each package manager, you can run the appropriate command at the command line to determine if it is configured to download Rapid Recovery packages. These commands are listed in the following table.

Table 11. Command to show package manager repository configuration

Package Manager

Command to list configured repositories

yum

yum replolist

zypper

zypper repos

apt

ls /etc/apt/sources.list.d

Previous versions of the AppAssure Agent software must be removed from a Linux machine before installing the Rapid Recovery Agent version and protecting the Linux machine using the Rapid Recovery Core. This requirement applies to both online and offline installations. Removing AppAssure Agent employs the use of shell scripts. The uninstall instructions differ, depending on the Linux distribution you are using. For more information on uninstalling AppAssure Agent from a Linux machine, see Uninstalling the AppAssure Agent software from a Linux machine.

If installing Rapid Recovery Agent on a Linux machine that has never had AppAssure Agent installed, determine the appropriate package manager from the preceding table. Then follow the appropriate installation procedure.

After configuring the newly installed Agent software on a Linux machine, you must restart the machine. Restarting ensures that the proper kernel driver version is used to protect your machine.

Thus, the installation process when upgrading from AppAssure to Rapid Recovery involves:

The instructions for installing the Agent software on a Linux machine differ slightly depending on the Linux distribution you are using. For more information about preparing for and installing the Agent software for a Linux machine connected to the Internet, see the appropriate topic. You can choose from the following sections:

See the following important information before you begin installation of Agent software.

After installation on Linux machines

After installing Rapid Recovery Agent, configure the Agent software as described in the topic Configuring the Rapid Recovery Agent on a Linux machine.

Downloading the Linux distribution

You must download the distribution-specific 32-bit or 64-bit installer on every Linux machine that you want to protect. You can download the installers from the Rapid Recovery License Portal at https://licenseportal.com. For more information, see the Rapid Recovery License Portal User Guide.

About security

Linux uses the Pluggable Authentication Module (PAM) to manage security. Once a user is authenticated through libpam, the user is only authorized to protect the machine if the user is in one of the following groups: sudo, admin, recovery, or wheel. For information on protecting a machine, see the section “Protecting a Machine” in the Rapid Recovery User Guide.

Location of Linux Agent files

There are several files required to support the Rapid Recovery Agent software on a Linux machine. For all supported Linux distributions, these files are located in the following directories:

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