Chat now with support
Chat with Support

Rapid Recovery 6.1.3 - Installation and Upgrade Guide

Introduction to Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components About installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console About the Local Mount Utility
Upgrading to Rapid Recovery About us

Rapid Recovery Core and Agent compatibility

The following table provides a visual guide of the interoperability between Core and Agent software versions. This table lists versions tested for release 6.1.2.

Table 17. Interoperability between Core and Agent versions

AppAssure 5.4.3 Core

Rapid Recovery 6.0.2 Core

Rapid Recovery 6.1.1 Core

Rapid Recovery 6.1.2 Core

AppAssure 5.4.3 Agent1

Fully compatible

Fully compatible

Fully compatible2, 3

Fully compatible2, 3

Rapid Recovery 6.0.2 Agent

Not compatible

Fully compatible

Fully compatible3

Fully compatible3

Rapid Recovery 6.1.1 Agent

Not compatible

Not compatible

Fully compatible

Fully compatible 3

Rapid Recovery 6.1.2 Agent

Not compatible

Not compatible

Not compatible

Fully compatible

1 EFI partitions on protected machines must be upgraded to Rapid Recovery Agent release 6.0.x or later to successfully restore data, perform bare metal restore, or perform virtual export.

2 Release 6.1 release notes erroneously indicated that 5.4.3 Agent in 6.1.0 Core was not supported. This configuration is tested and supported. See Note 1.

3 Users can protect machines using older versions of the Agent software in a newer Core. Logically, newer features provided in more recent versions of Rapid Recovery Agent are not available for machines protected with older versions of Agent installed.

The matrix shows releases that have been fully tested with this release, and represent fully supported releases, plus the most recent prior release (6.1.1). Other software versions in limited support status (such as releases 6.0.1 and 6.1) have not been tested for interoperability, but are also expected to work.

Other factors affect interoperability. For example, the Rapid Snap for Virtual feature was first introduced in Rapid Recovery Core version 6.0, letting you protect VMware ESXi VMs agentlessly. Rapid Recovery release 6.1.0 expanded this support to host-based protection for Hyper-V VMs. Logically, users of Core version 5.4.3 cannot agentlessly protect any VMs. And users of Core version 6.0 cannot protect VMs on Hyper-V without installing the Agent software.

Upgrading factors to consider

When upgrading from AppAssure to Rapid Recovery on your machines, or upgrading from one version of Rapid Recovery to another, it is important to be mindful of the following best practices:

Consider localization before upgrading

Rapid Recovery release 6.1 is an international release. In addition to availability in English, this release is localized into simplified Chinese, French, Korean, German, Japanese, Brazilian Portuguese, and international Spanish. When a localized version is installed, you can see or change the current display language set for the Core Console in the general settings for the Core.

Rapid Recovery beta program considerations

Customers who participated in the Rapid Recovery beta program did so with the requirement that the beta software be installed in a lab environment, not a production environment. There is no direct upgrade path from a beta release to the generally available release. Interoperability of beta releases and production releases is not supported.

If you participated in the beta program, do not attempt to upgrade the beta version of the Rapid Recovery Core. Instead, if using the same server, perform the following steps:

Related Documents