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Rapid Recovery 6.1.3 - Installation and Upgrade Guide

Introduction to Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components About installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console About the Local Mount Utility
Upgrading to Rapid Recovery About us

Uninstalling the Rapid Recovery Agent software from SUSE Linux Enterprise Server

To remove Rapid Recovery Agent from a SUSE machine, the Agent must be installed, and your local software repository be configured to point to the location where the package manager obtains Rapid Recovery installation files.

The Rapid Recovery Agent .rpm file is an archive containing repository information specific to the zypper package manager. Complete the following steps to remove the Rapid Recovery Agent from a SUSE Linux machine.

Uninstalling the AppAssure Agent software from a Linux machine

If upgrading from AppAssure Agent to Rapid Recovery Agent on a Linux machine, you must first uninstall AppAssure Agent.

If you want the Linux machine to be able to connect to existing recovery points, before uninstalling, Quest recommends first backing up the unique agent ID. For more information, see Backing up and restoring the AppAssure agent ID.

The process to remove the AppAssure Agent software from a Linux machine uses a shell script. The uninstall instructions differ depending on the Linux distribution you are using.

Complete the steps in the following topics to uninstall the AppAssure Agent software from a Linux machine, based on the distribution.

Backing up and restoring the AppAssure agent ID

When you remove the AppAssure Agent software in preparation for installing the new Rapid Recovery version of the Agent, you also remove the unique identification number associated with that machine. This removal results in the inability to connect to the recovery points saved to the Core for that protected Linux machine.

Before removing AppAssure Agent, you can back up the agent ID values. Then you can install Rapid Recovery Agent and restore the settings.

Use the following procedure to back up agent ID values, and then to restore them afterward.

1.
On the Linux machine from which you intend to remove AppAssure Agent, open a command prompt. Type the following command and then press Enter:
5.
Copy the values-backup.xml file to the new location by typing the following command and then pressing Enter:

Check the Rapid Recovery Core to see if the machine appears. If not, use the Protect Machine wizard to add the upgraded machine to protection in the Core.

Uninstalling the AppAssure Agent software on Ubuntu systems

Complete the steps below to uninstall the Appassure Agent software on Ubuntu systems.

After completing this process, the Agent software is removed from the system. To protect your machine in the Rapid Recovery Core, install the Rapid Recovery Agent software or use agentless protection.

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