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Rapid Recovery 6.1.3 - Installation and Upgrade Guide

Introduction to Rapid Recovery Rapid Recovery system requirements Installing Rapid Recovery
Understanding Rapid Recovery components About installing the Rapid Recovery Core Installing the Rapid Recovery Agent software Installing the Rapid Recovery Central Management Console Automatically installing updates Uninstalling the Rapid Recovery Core Uninstalling the Rapid Recovery Agent software Uninstalling the AppAssure Agent software from a Linux machine Uninstalling the Rapid Recovery Central Management Console About the Local Mount Utility
Upgrading to Rapid Recovery About us

Uninstalling the Rapid Recovery Agent software from a Windows machine

Complete the steps described in this procedure to uninstall the Rapid Recovery Agent software from a Windows machine.

2.
In the Programs and Features window, double-click the installed version of the Rapid Recovery (or AppAssure Agent) software.

The Rapid Recovery Agent Installation Wizard appears, showing the Repair/Remove page.

3.
Select Remove, and then click Next.

The Remove Options page appears.

4.
To remove all data and settings installed by the Rapid Recovery Agent software, select Uninstall the configuration settings and data, including all backup images and change logs and then click Uninstall.

The Progress page appears. You can view the progress of the uninstall action on the Progress page.

When the removal is complete, the Completed page appears.

5.
On the Completed page, you see a message indicating that the system must be restarted before the configuration changes take effect. Take one of the following actions, and then click Finish:
To restart now, select Yes, I want to restart my computer now.
To restart later, clear the Yes, I want to restart my computer now option.

Uninstalling the Rapid Recovery Agent software from a Linux machine

The method for removing the Agent software on Linux machines has changed. As of release 6.0.1, instead of using shell scripts, the process of uninstalling the Agent software uses the package manager relevant to the Linux distribution on the protected machine.

To uninstall an earlier version, such as AppAssure Agent release 5.4.3, see the topic Uninstalling the AppAssure Agent software from a Linux machine.

Because the various supported Linux distributions use different package managers, the procedure for removing Rapid Recovery Agent on any supported Linux OS depends on the package manager used. The package managers, and the Linux distributions they support, are described in the following table.

Table 15. Package managers and the Linux distributions they support

Package Manager

Linux Distribution

yum

Linux distributions based on Red Hat Enterprise Linux (RHEL), including RHEL, CentOS, and Oracle Linux.

zypper

SUSE Linux Enterprise Server (SLES) versions 11, 12

apt

Linux distributions based on Debian, including Debian 7 or 8, and Ubuntu 12.04 and later

As a one-time setup step for each Linux machine, you must configure your local software repository to point to the location where the package manager obtains Rapid Recovery installation files.

After you configure a software repository on your Linux machine, the package manager is able to retrieve and install the packages needed for installation or removal of Rapid Recovery Agent software and related components, such as aamount (now called local mount), aavdisk (now called rapidrecovery-vdisk), and Mono (an open source, Ecma standard-compliant, .NET Framework-compatible tool set used for porting the Agent software to Linux platforms).

For each package manager, you can run the appropriate command at the command line to determine if it is configured to download Rapid Recovery packages. These commands are listed in the following table.

Table 16. Command to show package manager repository configuration

Package Manager

Command to list configured repositories

yum

yum replolist

zypper

zypper repos

apt

ls /etc/apt/sources.list.d

The uninstall instructions differ, depending on the Linux distribution you are using. For more information on uninstalling Rapid Recovery Agent from a Linux machine, see the following topics:

Uninstalling the Rapid Recovery Agent software from Debian and Ubuntu systems

To remove Rapid Recovery Agent from a Debian or Ubuntu machine, the Agent must be installed, and your local software repository be configured to point to the location where the package manager obtains Rapid Recovery installation files.

The Rapid Recovery Agent .deb file is an archive containing repository information specific to the apt package manager. Complete the following steps to remove the Rapid Recovery Agent from a Debian or Ubuntu Linux machine.

Uninstalling the Rapid Recovery Agent software from RHEL, CentOS, or Oracle Linux

To remove Rapid Recovery Agent from a RHEL, CentOS, or Oracle Linux machine, the Agent must be installed, and your local software repository be configured to point to the location where the package manager obtains Rapid Recovery installation files.

The Rapid Recovery Agent .rpm file is an archive containing repository information specific to the yum package manager. Complete the following steps to remove the Rapid Recovery Agent on RHEL, CentOS, or Oracle Linux.

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