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Rapid Recovery 6.1.2 - User Guide

Table of Contents

Introduction to Rapid Recovery Core Console

Accessing the Rapid Recovery Core Console Understanding the Quick Start Guide

Hiding the Quick Start Guide

Navigating the Rapid Recovery Core Console

Understanding the left navigation area Viewing the Rapid Recovery Core Console Home page

Understanding the Home page (summary tables view) Understanding the Core dashboard

Viewing the Protected Machines menu

Viewing summary information for a protected machine

Viewing the Summary pane Viewing Volumes on a protected machine Viewing replication information Viewing the Exchange Server Information pane Viewing the SQL Server Information pane

Viewing recovery points for a machine Viewing events for a protected machine Viewing reports for a protected machine

Viewing replicated machines from the navigation menu Viewing the Recovery Points Only menu Viewing the Custom Groups menu Using the Error dialog box

Rapid Recovery Core settings

Configuring Core general settings Configuring update settings Understanding nightly jobs

Configuring nightly jobs for the Core

Modifying transfer queue settings Adjusting client timeout settings Understanding deduplication cache and storage locations

Configuring DVM deduplication cache settings

Configuring Replay engine settings Configuring deployment settings Configuring database connection settings Modifying local database connection settings Managing SMTP server settings Managing Cloud configuration settings Managing report settings Managing Core SQL attachability settings Understanding Core jobs

Core job settings Adding Core jobs to settings Editing Core job settings

Managing licenses

Updating or changing a license Adding a license Contacting the Rapid Recovery License Portal server

Understanding SNMP settings

Configuring SNMP settings Downloading the SNMP MIB file

Configuring vSphere settings Managing VMware proxy settings

Backing up and restoring Core settings Core-level tools

Understanding system information for the Core

Viewing system information for the Core

Accessing Core logs

Downloading and viewing the Core log file

Understanding repositories Deduplication in Rapid Recovery Managing an R3 repository

Creating an R3 repository Changing R3 repository settings

Managing a DVM repository

Creating a DVM repository Adding a storage location to an existing DVM repository About checking the integrity of DVM repositories

Performing an integrity check on a legacy DVM repository

Opening an existing DVM repository About the Repository Optimization Job

Optimizing a DVM repository Interrupting or Resuming the Repository Optimization Job

Checking a repository Viewing or modifying repository details Deleting a repository

Encryption keys

Understanding encryption keys Applying or removing encryption from a protected machine

Associating an encryption key with a protected machine Applying an encryption key from the Protected Machines page Disassociating an encryption key from a protected machine

Managing encryption keys

Adding an encryption key Importing an encryption key Unlocking an encryption key Locking an encryption key Editing an encryption key Changing an encryption key passphrase Exporting an encryption key Removing an encryption key Changing encryption key types

Protecting machines

About protecting machines with Rapid Recovery

About protecting Linux machines with Rapid Recovery About managing Exchange and SQL servers in Rapid Recovery Core About protecting server clusters

Supported applications and cluster types

Support for Cluster Shared Volumes

Understanding Rapid Snap for Virtual

Benefits of installing VMware Tools for agentless protection

Support for dynamic and basic volumes Understanding the Rapid Recovery Agent software installer

Downloading the Rapid Recovery Agent Installer

Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines

Deploying to machines on an Active Directory domain Deploying to machines on a VMware vCenter/ESXi virtual host Deploying an upgrade of the Rapid Recovery Agent software to protected machines Deploying to machines manually Verifying the deployment to multiple machines

Modifying deploy settings Understanding protection schedules Protecting a machine

Protecting a cluster

Protecting nodes in a cluster

Creating a custom protection schedule from a wizard in Simple Mode Creating multiple protection schedule periods in Advanced Mode Pausing and resuming protection

About protecting multiple machines

Protecting multiple machines on an Active Directory domain Protecting multiple machines on a VMware vCenter/ESXi virtual host

Protecting vCenter/ESXi virtual machines using agentless protection

Protecting multiple machines on a Hyper-V virtual host

Protecting Hyper-V virtual machines using agentless protection

Protecting multiple machines manually Monitoring the protection of multiple machines

Settings and functions for protected Exchange servers

Setting credentials for an Exchange server machine Forcing log truncation for an Exchange machine About Exchange database mountability checks Forcing a mountability check of an Exchange database Forcing a checksum check of Exchange database files

Settings and functions for protected SQL servers

Setting credentials for a SQL Server machine Forcing log truncation for a SQL machine About SQL attachability Forcing a SQL Server attachability check

Managing protected machines

About managing protected machines Viewing protected machines

Viewing cluster summary information

Configuring machine settings

Viewing and modifying protected machine settings

Changing the settings for a Hyper-V host or node Changing the settings for a Hyper-V protected virtual machine Changing the vSphere settings for a VMware protected virtual machine

About modifying transfer settings

Throttling transfer speed

Customizing nightly jobs for a protected machine Viewing system information for a protected machine

Managing machines

Removing a machine Removing a cluster from protection

Removing cluster nodes from protection

Removing all nodes in a cluster from protection

Viewing license information on a machine Downloading and viewing the log file for a protected machine Converting a protected cluster node to a protected machine

Understanding custom groups

Creating custom groups Modifying custom group names Removing custom groups Performing group actions Viewing all machines in a custom group on one page

Snapshots and recovery points

Managing snapshots and recovery points Viewing the recovery points page of a protected machine

Understanding recovery point status indicators

Mounting a recovery point Dismounting recovery points Working with Linux recovery points

Mounting a recovery point volume on a Linux machine Unmounting a recovery point on a Linux machine

Forcing a snapshot Removing recovery points Deleting an orphaned recovery point chain Migrating recovery points manually to a different repository

Replication with Rapid Recovery Recovery point chains and orphans When replication begins Determining your seeding needs and strategy Performance considerations for replicated data transfer

About replication and encrypted recovery points About retention policies for replication

Viewing incoming and outgoing replication Configuring replication Replicating to a self-managed target Core Replicating to a third-party target Core

Submitting a replication request to a third-party service provider Reviewing a replication request from a customer Approving a replication request Denying a replication request Ignoring a replication request from a customer

Adding a machine to existing replication Consuming the seed drive on a target Core

Abandoning a seed drive

Managing replication settings

Scheduling replication Using the Copy function to create a seed drive Monitoring replication Pausing and resuming replication Forcing replication Managing settings for outgoing replication Changing target Core settings Setting replication priority for a protected machine

Removing replication

Removing outgoing replication from the source Core Removing incoming replication from the target Core

Recovering replicated data

Viewing events using tasks, alerts, and journal pages

Viewing running tasks from any Core Console page

Viewing alerts Viewing a journal of all logged events Navigating between tasks, alerts, and the events journal

Understanding event notifications in Rapid Recovery

Configuring notification groups Understanding email notifications

Configuring an email server Configuring an email notification template

Configuring event settings

About repetition reduction

Configuring repetition reduction

Configuring event retention

About Rapid Recovery reports Generating a report from the Core Console

Generating a Core report on demand Generating a protected machine report on demand

Managing scheduled reports from the Core Console

Scheduling a report Modifying a report schedule Pausing, resuming, or deleting a scheduled report

Using the Reports menu Using the Reports toolbar Understanding the Job report Understanding the Job Summary report Understanding the Failure report Understanding the Summary report Understanding the Repository report

Exporting to virtual machines using Rapid Recovery Exporting data to an ESXi virtual machine

Performing a one-time ESXi export

Exporting data to a VMware Workstation virtual machine

Performing a one-time VMware Workstation export Setting up continual export to VMware Workstation

Exporting data to a Hyper-V virtual machine

Performing a one-time Hyper-V export Setting up continual export to Hyper-V

Exporting data to a VirtualBox virtual machine

Performing a one-time VirtualBox export Setting up continual export to VirtualBox

Exporting data to an Azure virtual machine

Working with Microsoft Azure

Azure interface disclaimer Creating a container in an Azure storage account Exporting and deploying VMs for Azure Microsoft Azure documentation

Before virtual export to Azure Performing a one-time Azure export Setting up continual export to Azure Deploying a virtual machine in Azure

Managing exports

About restoring data with Rapid Recovery Understanding Live Recovery Restoring data from recovery points About the file search and restore feature

Finding and restoring a file

About restoring volumes from a recovery point

Restoring volumes from a recovery point Restoring a directory or file using Windows Explorer Restoring a directory or file and preserving permissions using Windows Explorer

Restoring clusters and cluster nodes Restoring from an attached archive

Bare metal restore

Bare metal restore for Windows machines

Performing a bare metal restore for Windows machines

Prerequisites for performing a bare metal restore for a Windows machine

Performing a bare metal restore using the Restore Machine Wizard

Understanding boot CD creation for Windows machines

Understanding driver injection in a boot CD Creating a boot CD ISO image Transferring the boot CD ISO image to media Loading the boot CD and starting the target machine

Using the Universal Recovery Console for a BMR

About the Universal Recovery Console tools Loading drivers using the Universal Recovery Console

Loading drivers in the Universal Recovery Console using portable media Loading a driver in the URC using Chromium

Selecting a recovery point and initiating a BMR About disk mapping for a bare metal restore

Automatically mapping disks for a BMR Manually mapping disks for a BMR

Performing a BMR from an archive Loading drivers to the operating system

Performing a bare metal restore for Linux machines

Prerequisites for performing a bare metal restore for a Linux machine Managing a Linux boot image

About the boot ISO image for Linux

Downloading a boot ISO image for Linux

Saving the Live DVD ISO image to media Loading the Live DVD and starting the target machine Connecting to the BMR target from the Rapid Recovery Core

Managing Linux partitions

Creating partitions on the destination drive Formatting partitions on the destination drive Mounting partitions from the command line

Launching a bare metal restore for Linux

Starting the Screen utility Launching a bare metal restore for a Linux machine using the command line

Restoring volumes for a Linux machine using the command line

Viewing the recovery progress Starting a restored target server Troubleshooting connections to the Universal Recovery Console Repairing boot problems Performing a file system check on the restored volume

Managing aging data

Data retention, tiering to secondary storage, and archiving Managing retention policies

Configuring Core default retention policy settings Customizing retention policy settings for a protected machine Forcing rollup for a protected machine

Understanding archives

Archive creation and storage options Recovery point chain options for archives Methods to access an archive Uses for archives

Creating an archive

Archiving to a cloud

Editing a scheduled archive Pausing or resuming a scheduled archive Forcing an archive job Checking an archive Attaching an archive Importing an archive

Cloud storage accounts

About cloud accounts Adding a cloud account Editing a cloud account Configuring cloud account settings Removing a cloud account

The Local Mount Utility

About the Local Mount Utility Working with Rapid Recovery Core machines in the Local Mount Utility

Adding a Core machine to the Local Mount Utility Changing the Local Mount Utility options Editing Core connection settings in the Local Mount Utility Reconnecting to a Core Removing a Rapid Recovery Core machine from the Local Mount Utility

Working with protected machines in the Local Mount Utility

Mounting a recovery point using the Local Mount Utility Exploring a mounted recovery point using the Local Mount Utility Refreshing recovery points Dismounting individual recovery points using the Local Mount Utility Dismounting all recovery points from a single Rapid Recovery Core or protected machine Dismounting all mounted recovery points using the Local Mount Utility

Dismounting all recovery points using the Dismount All Mounts button Dismounting all recovery points using Active Mounts window

Using the Local Mount Utility tray menu

The Central Management Console

Understanding the Rapid Recovery Central Management Console Configuring the Rapid Recovery Central Management Console

Adding a Core to the Central Management Console Configuring Core settings in the Central Management Console Adding a Core group to the Central Management Console Configuring Core group settings Configuring Core group access

Understanding Central Management Console core reports

Generating a report from the Central Management Console

Core Console references

Viewing the Core Console user interface Viewing events for a protected machine Viewing the More menu for a protected machine

Command Line Management utility

Archive CancelActiveJobs CheckRepository CreateArchiveRepository CreateBootCD CreateRepository DeleteRepository Dismount DismountArchiveRepository EditEsxServer Force ForceAttach ForceChecksum ForceLogTruncation ForceMount ForceReplication ForceRollup ForceVirtualStandby Help List Mount MountArchiveRepository NewCloudAccount OpenDvmRepository Pause Protect ProtectCluster ProtectEsxServer RemoveAgent RemoveArchiveRepository RemovePoints RemoveScheduledArchive RemoveVirtualStandby Replicate Replication RestoreAgent RestoreArchive RestoreUrc Resume SeedDrive StartExport UpdateRepository Version VirtualStandby

PowerShell module

Prerequisites for using PowerShell

powershell.exe.config Launching PowerShell and importing the module

Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets

Edit-EsxiVirtualStandby Edit-HyperVVirtualStandby Edit-ScheduledArchive Edit-VBVirtualStandby Edit-VMVirtualStandby Get-ActiveJobs Get-Clusters Get-CompletedJobs Get-ExchangeMailStores Get-Failed Get-FailedJobs Get-Mounts Get-Passed Get-ProtectedServers Get-ProtectionGroups Get-QueuedJobs Get-RecoveryPoints Get-ReplicatedServers Get-Repositories Get-ScheduledArchives Get-SqlDatabases Get-UnprotectedVolumes Get-VirtualizedServers Get-Volumes New-Base New-CloudAccount New-EncryptionKey New-EsxiVirtualStandby New-HyperVVirtualStandby New-Mount Resume-Replication New-Repository New-ScheduledArchive New-Snapshot New-VBVirtualStandby New-VMVirtualStandby Push-Replication Push-Rollup Remove-Agent Remove-Mount Remove-Mounts Remove-RecoveryPoints Remove-Repository Remove-ScheduledArchive Remove-VirtualStandby Resume-Replication Resume-Snapshot Resume-VirtualStandby Resume-VMExport Start-Archive Start-AttachabilityCheck Start-ChecksumCheck Start-EsxiExport Start-HypervExport Start-LogTruncation Start-MountabilityCheck Start-Protect Start-ProtectCluster Start-RepositoryCheck Start-RestoreArchive Start-ScheduledArchive Start-VBExport Start-VirtualStandby Start-VMExport Stop-ActiveJobs Suspend-Replication Suspend-RepositoryActivity Suspend-ScheduledArchive Suspend-Snapshot Suspend-VirtualStandby Suspend-VMExport Update-Repository

Localization Qualifiers

Using PowerShell scripting with Rapid Recovery

Qualifiers Input Parameters for PowerShell Scripting Sample PowerShell scripts

PreTransferScript.ps1 PostTransferScript.ps1 PreExportScript.ps1 PostExportScript.ps1 PreNightlyJobScript.ps1 PostNightlyJobScript.ps1

Using Bourne shell and Bash scripting with Rapid Recovery

Input parameters for shell scripting Sample shell scripts

PreTransferScript.sh PostTransferScript.sh PreSnapshotScript.sh PostSnapshotScript.sh PostExportScript.sh

Intended audience Working with Rapid Recovery REST APIs Downloading and viewing Core and Agent APIs Recommended additional reading

About us Glossary

Cloud storage accounts

About cloud accounts

Adding a cloud account

Editing a cloud account

Configuring cloud account settings

Removing a cloud account

This section describes how to define links to existing cloud storage provider accounts, and how to manage those cloud accounts for use with Rapid Recovery. For example, you can archive Rapid Recovery data to the cloud, import archived data from the cloud, or export a virtual machine to the Azure cloud.

About cloud accounts

Rapid Recovery lets you archive data to a variety of cloud providers, or import archived data stored in a cloud account. Compatible clouds include Microsoft Azure, Amazon™, Rackspace, and any OpenStack-based provider. You can also perform virtual export to an Azure cloud account.

You can add an existing cloud account to the Rapid Recovery Core console. Once added, you can edit the information, configure the account connection options, or remove the account from Rapid Recovery.

Adding a cloud account

Before you can move data in either direction between a cloud account and your Core, you must add cloud provider account information to the Rapid Recovery Core Console. This information identifies the cloud account in the Core Console while caching the connection information securely. This process then lets Rapid Recovery Core connect to the cloud account to perform the operations you specify.

To add a cloud account, complete the steps in the following procedure.

1.

On the Rapid Recovery Core Console icon bar, click the

More icon and then select Cloud Accounts.

The Cloud Accounts page appears.

2.

On the Cloud Accounts page, click Add New Account.

The Add New Account dialog box opens.

3.

Select a compatible cloud provider from the Cloud Type drop-down list.

4.

Enter the details described in the following table based on the cloud type selected in Step 3.

Table 166. Cloud account details

Microsoft Azure

Storage Account Name

Enter the name of your Microsoft Azure storage account.

NOTE: The name must match the storage account name in Azure precisely. It must contain lower case letters and numbers only, and be between 3 and 24 characters in length.

Enter the access key for your account.

NOTE: You can enter the primary or secondary key. To obtain the access key from your Azure account, check Keys under Settings.

Use https protocol

Select this option to use the secure https protocol instead of the standard http protocol.

Enter a display name for this cloud account to display on the Rapid Recovery Core Console; for example, Microsoft Azure 1.

Enter the access key for your Amazon™ cloud account.

Enter the secret key for this account.

Enter a display name for this cloud account to display on the Rapid Recovery Core Console; for example, Amazon 1.

Powered by OpenStack

Enter the region for your cloud account.

Enter the user name for you OpenStack-based cloud account.

Password or API Key

Select whether to use a password or an API key, and then enter your selection for this account.

Enter your tenant ID for this account.

Authentication URL

Enter the authentication URL for this account.

Enter a display name for this cloud account to display in the Rapid Recovery Core Console; for example, OpenStack 1.

Rackspace Cloud Files

Use the drop-down list to select the region for your account.

Enter the user name for your Rackspace cloud account.

Password or API Key

Select whether to use a password or an API key, and then enter your selection for this account.

Enter your tenant ID for this account.

Authentication URL

Enter the authentication URL for this account.

Enter a display name for this cloud account to display on the Rapid Recovery Core Console; for example, Rackspace 1.

5.

Click Save.

The dialog box closes, and your account appears on the Cloud Accounts page of the Core Console.

Editing a cloud account

If you need to change the information to connect to your cloud account, for example to update the password or edit the display name, you can do so on the Cloud Accounts page of the Rapid Recovery Core Console. Complete the steps in the following procedure to edit a cloud account.

1.

On the Rapid Recovery Core Console icon bar, click the

More icon and then select Cloud Accounts.

The Cloud Accounts page appears.

2.

Next to the cloud account you want to edit, click the drop-down menu, and then click Edit.

The Edit Account window opens.

3.

Edit the details as necessary, and then click Save.

NOTE: You cannot edit the cloud type.

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