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Rapid Recovery 6.1.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings Repositories Encryption keys Protecting machines
About protecting machines with Rapid Recovery Support for dynamic and basic volumes Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Viewing the recovery progress Starting a restored target server Troubleshooting connections to the Universal Recovery Console Repairing boot problems Performing a file system check on the restored volume
Managing aging data Archiving Cloud storage accounts The Local Mount Utility The Central Management Console Core Console references Command Line Management utility PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Scripting REST APIs About us Glossary

Core settings

This section describes how to manage and change the settings for your Rapid Recovery Core from the [Settings] Settings icon.

Rapid Recovery Core settings

Rapid Recovery Core settings

The Rapid Recovery Core settings are configured by default for optimum performance for most users. These settings affect the performance of the Rapid Recovery Core, or in some cases the display of information in the Rapid Recovery Core Console. From the icon bar, click [Settings] (Settings) to access Core settings. A list of all Core settings appears on the left. You can click on the title for any of the settings from this list to jump to the full configuration for that setting on the right. Or you can scroll down through all the Core settings on the right to see all configuration options. For more information, see Rapid Recovery Core settings.

You can also access Core tools such as viewing a summary of system information, or downloading Core log files. For more information, see Core-level tools.

The comprehensive set of Rapid Recovery Core settings that you can configure is described in the following table.

Table 6. Rapid Recovery Core configurable settings

Configuration Setting


Backup and restore Core configuration

Rapid Recovery lets you back up Core configuration settings to an XML file. If you have a backup file, you can use it to restore or migrate Core settings.

For more information about backing up and restoring Core settings, see Backing up and restoring Core settings.


General settings include configuration options that apply generally to the Rapid Recovery Core, including display options and ports for the web server and for the Rapid Recovery service.

For more information about the general settings for Rapid Recovery Core, including how to configure these settings, see Configuring Core general settings.


Update settings controls aspects of the Automatic Update feature, which checks for updated versions of Rapid Recovery software.

For more information about settings for updating the Rapid Recovery Core, including how to configure these settings, see Configuring update settings.

Nightly jobs

Nightly jobs settings are automated tasks which the Core performs on a daily basis. You can configure the time the jobs begin and which jobs are performed. Quest recommends scheduling the jobs outside of normal business hours to reduce load on the system when demand for resources is high.

For more information, see Understanding nightly jobs, Configuring nightly jobs for the Core, and Customizing nightly jobs for a protected machine.

Transfer queue

Transfer queue settings control the number of times transfer operations are attempted if jobs fail due to unavailability of resources. You can establish the maximum number of concurrent transfers and the maximum number of retries for transferring data.

For more information about transfer queue settings, see Modifying transfer queue settings.

Client timeout

Client timeout settings determine the length of time before that specific connection requests or read and write operations should be attempted before timing out.

For more information about client timeout settings, see Adjusting client timeout settings.

DVM Deduplication cache

Deduplication ensures that unique blocks of information are stored only once in your repository, creating references to repeated data blocks. The references are stored in a deduplication cache. If encryption keys are used, then deduplication occurs within each encryption domain.

DVM deduplication cache settings let you configure the size and specify the locations for the primary and secondary cache, as well as the location for the metadata cache.

For more information about deduplication cache, see Understanding deduplication cache and storage locations. For information on adjusting the settings, see Configuring DVM deduplication cache settings.

Replay Engine

Replay engine settings control information regarding the communication channel for the Replay engine, such as IP addresses and timeout settings, to help adjust the performance specific to your network needs.

For more information about engine settings for Rapid Recovery, see Configuring Replay engine settings.


Deploy settings let you set options for deploying the Rapid Recovery Agent software from your Core to the machines you want to protect.

For more information about configuring deployment settings, see Configuring deployment settings.

Database connection

Rapid Recovery stores transactional information in a MongoDB service database that is installed locally by default on the Core machine. You can configure these settings to change how long information is retained in the database, or to change the connection pool size to allow for more or fewer concurrent connections.

For more information about establishing or modifying database connection settings for the service database, see Configuring database connection settings.

Local database

Rapid Recovery displays information about Core tasks, events, and alerts on the Events page. Rapid Recovery stores this transactional information in a MongoDB service database that is installed locally on the same machine as the Rapid Recovery Core.

You can configure credential information (username and password) for the local Mongo service database using the Local database settings. For more information on adjusting local database settings, see Modifying local database connection settings.

SMTP server

Configure simple mail transfer protocol (SMTP) server settings for the Core, you can also to send Core event information by email.

For more information about configuring an SMTP email server, see Configuring an email server.

Cloud configuration

The Cloud Configuration settings let you specify configuration settings for supported cloud storage accounts. These settings do not create cloud accounts. Instead, they associate existing cloud storage accounts with your Rapid Recovery Core to facilitate actions such as archiving Rapid Recovery information.

For more information about managing cloud storage account information in the Rapid Recovery Core, see Cloud storage accounts.


Report settings include a single configuration parameter that allows you to select the font used when a report is generated from the Rapid Recovery Core.

For more information about changing report settings, see Managing report settings.


Attachability settings let you specify whether to perform SQL attachability checks on the protected machine, or whether to use the SQL Server instance on the Core. If specifying SQL on the Core, you must provide credential information.

For more information about managing SQL attachability settings for the Core, see Managing Core SQL attachability settings.


Core jobs are automatically created whenever you initiate operations such as replication. You can specify settings for each job using the Jobs core settings.

You can configure the number of jobs to execute at one time. In case network or other communication errors prevent any job from succeeding the first time, you can set how many times a job should be attempted using the Try count setting.

For more information about Core jobs, which jobs are available, and how to configure them, see Core job settings.


From the Core console, Rapid Recovery lets you change the license associated with your Core, limit the number of daily snapshots, view license pool information, and contact the license server.

For more information about managing licenses from the Core, see Managing licenses.

For more information about managing licenses, see the Rapid Recovery License Portal Guide.

NOTE: The Rapid Recovery License Portal has a different release cycle than Rapid Recovery software. For the latest product documentation, see the Quest Technical Documentation website.

SNMP configuration

Simple Network Management Protocol (SNMP) is a protocol for managing devices on an IP network. You can configure the Rapid Recovery Core as an SNMP agent. The Core then can report information such as alerts, repository status, and protected machines.

For more information on using SNMP with Rapid Recovery, see Understanding SNMP settings.


vSphere Core settings apply only for users of the agentless protection of virtual machines. If using a vSphere host, these settings include connection settings that apply to the VMs.

For more information on vSphere settings for VMware or ESXi agentless protection, see Configuring vSphere settings.

Log Uploads

When this option is set to Yes, Rapid Recovery Core uploads log files to Quest for analysis in its on-going effort to improve overall product quality. This setting is optional.

Configuring Core general settings

General settings for the Rapid Recovery Core include the Core display name, the web server port, service port, and the locale (the Core console display language).

Navigate to the Rapid Recovery Core Console.

The General core settings appear.

The setting you selected becomes editable, as a text field or a drop-down menu.

Table 7. General Settings information

Text Box


Display name

Enter a new display name for the Core. This is the name that will display in the Rapid Recovery Core Console. You can enter up to 64 characters.

Web server port

Enter a port number for the Web server. The default port is 8006.

Service port

Enter a port number for the Rapid Recovery Core service. The default port is 8006.


From the Locale drop-down list, select the language you want to display.

You can choose from English, French, German, Japanese, Korean, Portuguese, Simplified Chinese, and Spanish.

NOTE: If changing the languages, confirm the message indicating that the Rapid Recovery Core service must restart before the updated language can display in the Core Console. You can restart this service from the Windows Task Manager.

Configuring update settings

Rapid Recovery includes the Automatic Update feature. When installing the Rapid Recovery Core, you can choose whether to automatically update the Rapid Recovery Core software when new updates are available, and how frequently the system should check for updates.

Rapid Recovery release numbers typically include four chunks of information, separated by decimal points: the major release number, minor release number, revision, and build number. For example, the first rebranded release of Rapid Recovery was The next release was

The Auto Update feature compares all digits in a release number. If you enable automatic update, the Core software is only updated without intervention when the major and minor release numbers are identical. For example, automatic update would occur from Core version to (both start with 6.0). On the same machine, the Core would not update automatically from to 6.1.1.XXX, because the digits after the first decimal are not equal. Instead, you are notified (by a banner at the top of the Core Console) that an update to the Core software is available. This notification gives you an opportunity to review release notes, and determine if updating to the latest Core version is appropriate for your needs.

NOTE: For information on installing Rapid Recovery Core software, see the Rapid Recovery Installation and Upgrade Guide.

You can view and change the settings the system uses to check for updates at any time.

Complete the steps in this procedure to configure update settings.

Navigate to the Rapid Recovery Core Console.

The Updates core settings appear.

The setting you selected becomes editable.

Table 8. Update settings information

Text Box


Check for new updates

Select how frequently Rapid Recovery checks for and installs updates. You can choose from the following options:

If you choose automatic updates, after the selected threshold of time passes, if an update is available, it is installed after nightly jobs have completed.

Install updates

Specify the handling of available updates by choosing one of the following options:


The status indicates whether any new updates are available.

Last check

The Last check field indicates the date and time the system last checked for an update.

Click Check Now to immediately verify whether a software update is available. This check occurs regardless of the frequency you have set.

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