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Rapid Recovery 6.1.2 - User Guide

Introduction to Rapid Recovery Core Console Core settings Repositories Encryption keys Protecting machines
About protecting machines with Rapid Recovery Support for dynamic and basic volumes Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
Bare metal restore for Windows machines Understanding boot CD creation for Windows machines Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Viewing the recovery progress Starting a restored target server Troubleshooting connections to the Universal Recovery Console Repairing boot problems Performing a file system check on the restored volume
Managing aging data Archiving Cloud storage accounts The Local Mount Utility The Central Management Console Core Console references Command Line Management utility PowerShell module
Prerequisites for using PowerShell Working with commands and cmdlets Rapid Recovery PowerShell module cmdlets Localization Qualifiers
Scripting REST APIs About us Glossary

Adding Core jobs to settings

Core job settings let you define, for each job type, the maximum number of jobs for the Core to attempt at one time, and how many times that job should be retried if the first attempt failed.

Each Core job type has default values for these two parameters, as described in the topic Core job settings. This list also indicates which of the job types are included in the Core settings by default.

Adding a Core job to settings lets you change these parameters for the job type you added.

Complete the steps in the following procedure to add a job to Core settings.

1.
Navigate to the Rapid Recovery Core Console.
2.
On the icon bar, click [Settings] (Settings), and then do one of the following:
◦
From the list of Core settings on the left side of the Settings page, click Jobs.
◦
Scroll down on the right side of the Settings page until you can see the Jobs heading.

The Jobs core settings appear.

3.
On the Core Settings page, under Jobs, click [Add]Add.

The Job Settings dialog box appears.

4.
In the Job Settings dialog box, from the Jobs field, select the name of a job you want to add to the Core settings.

These jobs are described in the topic Core job settings.

5.
To set the maximum number of jobs for the Core to attempt at one time, in the Maximum concurrent jobs text box, enter a new value between 1 to 50.
6.
To set the number of attempts the Core should make before abandoning the job, in the Try count text box, enter a new value between 0 and 10.
7.
Click Save.

The Job Settings dialog box closes, and your new job settings are applied.

Editing Core job settings

Core job settings let you define, for each job type, the maximum number of jobs for the Core to attempt at one time, and how many times that job should be retried if the first attempt failed.

Each Core job type has default values for these two parameters, as described in the topic Understanding Core jobs. This list also indicates which of the job types are included in the Core settings by default. When you edit Core job settings, you can accomplish the following:

•
You can customize the settings for each Core job type.
•
You can delete a job type from the list of Core settings. This feature is not available if the job type is included in settings by default.
* 
NOTE: Deleting a job from Core settings simply removes the job type from this list. To edit Core settings for that job type again in the future, you can add it to the list as described in the topic Adding Core jobs to settings.
•
You can restore the settings for any job type to the default settings.
* 
NOTE: Although you can only use this feature for the job types included in Core settings by default, you can set other job types to defaults by removing them from the list and adding them again.

Complete the steps in the following procedure to edit the settings of a job.

1.
Navigate to the Rapid Recovery Core Console.
2.
On the icon bar, click [Settings] (Settings), and then do one of the following:
◦
From the list of Core settings on the left side of the Settings page, click Jobs.
◦
Scroll down on the right side of the Settings page until you can see the Jobs heading.

The Jobs core settings appear.

3.
From the Job grid, select a job you want to remove from the list. From the drop-down [Settings] menu for that job, select Delete.
The job is removed from the list.
4.
From the Job grid, select a job from the list for which you want to reset settings. From the drop-down [Settings] menu for that job, select Reset to defaults.
The job settings for this job are reset to default settings.
5.
From the Job grid, select a job you want to change. From the drop-down [Settings] menu for that job, select Edit.
6.
The Job Settings: [JobName] dialog box opens.
7.
To change the maximum number of jobs for the Core to attempt at one time, in the Maximum concurrent jobs text box, enter a new value between 1 to 50.
8.
To change the setting for the number of additional attempts the Core should make before abandoning the job, in the Try count text box, enter a new value between 0 and 10.
9.
Click Save.

The Job Settings dialog box closes, and your new job settings are applied.

Managing licenses

Updating or changing a license
Adding a license
Contacting the Rapid Recovery License Portal server

Many Rapid Recovery Core users start with a trial license, which has limited capabilities. A trial license is valid for 14 days, and can be extended one time by the group administrator to a 28-day license. Once the trial period expires, the Rapid Recovery Core stops taking snapshots until you obtain and register a valid non-trial license.

* 
NOTE: For information about entering license key or file information (for example, to update or change a trial license to a valid long-term license), see Updating or changing a license.

Licenses are validated using license files or license keys.

License files are text files that end with the .lic file extension. Examples of license files include the following:

•
License files can appear as nine characters in length, consisting of three groups of Arabic numbers, each separated by a hyphen; for example, 123-456-789.lic.
•
Software-based licenses can appear in the format Software-<Group name>.lic, with the group named after the customer name or account; for example, Software-YourCompany.lic.
•
DL series appliance licenses can appear in the format <Appliance Series>-<Group name>.lic, with the group named after customer name account; for example, DL4X00 Series-YourCompany.lic.

License keys are 30 characters in length, consisting of six groups of English alphanumeric characters, each separated by a hyphen. For example, a sample license key format is ABC12-DEF3G-H45IJ-6K78L-9MN10-OPQ11.

Rapid Recovery lets you manage licenses or contact the license server directly from the Core Console by selecting [Settings] (Settings) from the icon bar and clicking Licensing.

The Licensing settings include the following information:

License Details:

•
[Change] Change License. Lets you change an existing license associated with the Core by uploading a license file or entering a license key.
•
[Add] Add License. This option is available only for DL series backup appliances and lets you upload a license file or entering a license key.
•
[Group] License Portal Group. This option opens the license portal for group management.
•
License type. Types of licenses include Trial, Subscription, or Enterprise. For more information, see the topic About Rapid Recovery License Portal Software License Types in the Rapid Recovery License Portal User Guide.
•
License status. Indicates the status of the license. An active status ensures snapshots can continue as scheduled. If the license is blocked, or expired, or if the Core has not been able to communicate with the Rapid Recovery License Portal past the grace period, snapshots are paused until the license status is corrected.

License Constraints:

•
Maximum snapshots per day. Indicates the number of backups that are limited by the specific license.

License Pool:

•
Pool size. The license pool is the number of non-trial licenses available to allocate across groups and subgroups in the Rapid Recovery License Portal. The size of the pool determines how many licenses can be allocated. For more information, see the topic Understanding License Pools in the Rapid Recovery License Portal User Guide.
•
Protected by this Core. Indicates the number of machines from the license pool that are protected by this core.
•
Total protected in group. Indicates the total number of machines protected within the same license group as this Core.

License Server. These settings apply to standard (phone home) licenses. These settings are not applicable for appliances and other non-phone-home licenses:

•
License server address. Displays an active URL for the license server associated with this Core.
•
Last response from the licensing server. Indicates whether the last attempted communication with the license server portal was successful.
•
Last contact with licensing server. Displays the date and time of the last successful contact with the licensing server.
•
Next attempt to contact the licensing server. Indicates the next scheduled date and time to attempt communication with the licensing server.
•
Contact Now. This button contacts the license server on demand. Use this option after making changes to your license configuration, to register changes immediately rather than waiting for the next scheduled attempt.

For more information on licenses, see the Rapid Recovery License Portal User Guide.

For more information on adding or changing a license key or file, see Updating or changing a license.

For more information on contacting the license portal server, see Contacting the Rapid Recovery License Portal server

You can also view licensing information for a single protected machine. For more information, see Viewing license information on a machine.

Updating or changing a license

After you upgrade or purchase a long-term Rapid Recovery license, you receive by email either a license file or a license key.

Complete the steps in this procedure to upgrade your trial license or change your existing license, and associate it with the Rapid Recovery Core Console.

* 
NOTE: Users of DL series backup appliances can also add licenses to the Core if necessary. For more information, see Adding a license.
NOTE: For information about obtaining a license key, or for details about using the license portal to download software, register appliances, manage license subscriptions and license groups, and generate license portal reports, see the Rapid Recovery License Portal User Guide.

If you just installed a new Core, and are being asked to choose a license file or key, skip to Step 5.

1.
Navigate to the Rapid Recovery Core Console.
2.
On the icon bar, click [Settings] (Settings).
3.
Scroll down on the right side of the Settings page until you can see the Licensing heading.
The Core settings for licensing appear.
4.
To update or change the existing license associated with your Core, at the top of the License Details core settings area, click [Change License Key]Change License.
The Change License dialog box appears.
5.
To enter a license key or upload a license file, do one of the following:
a.
If you want to manually enter the license key, in the Change License dialog box, type the key carefully, and then click Continue.
The dialog box closes, and the license file you selected is authenticated, and that license is associated with your Core.
b.
If you want to upload a license file, in the Change License dialog box, click Choose File.

In the File Upload dialog box, navigate through the file system and locate the new license file you want to use. For example, locate Software-YourCompany.lic.

c.
Click the license file, and then click Open.

The File Upload dialog box closes. The selected license file appears in the Change License dialog box.

d.
In the Change License dialog box, click Continue.
The dialog box closes, and the license file you selected is authenticated, and that license is associated with your Core.
6.
Scroll down on the right side of the Settings page until you can see the License Server heading.

The Licensing core settings appear.

7.
In the License Server area, click Contact Now.

Once the license is applied to the license server, any associated protected machines automatically update with the new license.

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