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Rapid Recovery 6.1.2 - Third-Party Integration Guide

Introduction to Rapid Recovery Add-on for Kaseya Introduction to Rapid Recovery and installing it using the Add-on for Kaseya Using the Rapid Recovery Add-on for Kaseya About us

Using the Rapid Recovery Add-on for Kaseya

This section includes topics that describe how to use the Rapid Recovery Add-on for Kaseya after it is installed and the Rapid Recovery Core and Agent software applications have been deployed to their respective machines.

Managing your Rapid Recovery licenses

Before you download the Rapid Recovery Core and Agent installation packages, you must log on to the Rapid Recovery License Portal at https://licenseportal.com and register for an account. You can then download the installer and obtain a license key to enable the software. For more information about the Rapid Recovery License Portal, see the Rapid Recovery License Portal User Guide, found on the Rapid Recovery documentation website at https://support.quest.com/rapid-recovery/technical-documents.

After you install the Rapid Recovery Core, you can download the Rapid Recovery Agent installer from the Core or the Rapid Recovery License Portal for each machine that the Core protects.

Adding a Rapid Recovery license to the Add-on for Kaseya

Complete the following procedure to enter the license key necessary to deploy the Rapid Recovery software from Kaseya.

2.
On the Manage Rapid Recovery Licenses page, click Add.
3.
In the Add License Key window, enter the following information for your license.

Table 7. License information

Text Box

Description

License name

A descriptive name to identify the license.

License key

The license key you received from the Quest Software Group licensing team.

Description

Optional. A description for this license key.

4.
Click Add.
5.
Repeat Step 2 through Step 4 for each license you want to enter.

Removing Rapid Recovery licenses from the Add-on for Kaseya

Complete the following procedure to remove one or more licenses from the Rapid Recovery Add-on for Kaseya.

3.
Click Remove.
4.
In the Confirmation dialog box, click Yes.
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