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Rapid Recovery 6.1.2 - Third-Party Integration Guide

Introduction to Rapid Recovery Add-on for Kaseya Introduction to Rapid Recovery and installing it using the Add-on for Kaseya Using the Rapid Recovery Add-on for Kaseya About us

Rapid Recovery release 6.1 operating system installation and compatibility matrix

Microsoft Windows operating systems

Rapid Recovery Core must be installed on an appropriately sized server running a supported 64-bit Microsoft Windows operating system. The following table and notes list each Windows operating system and describes compatibility for each Rapid Recovery component or feature.

Table 2. Rapid Recovery components and features compatible with Windows operating systems

Windows OS

Core/ Central Management Console

Agent

Agent-less

LMU

MR

DR

URC Restore

VM Export to Azure

Windows XP SP3

No

No

Yes

No

No

No

Yes1

No

Windows Vista

No

No

Yes

No

No

No

Yes1

No

Windows Vista SP2

No

Yes

Yes

Yes

Yes

Yes

Yes1

No

Windows 7

No

No

Yes

No

No

No

Yes

Yes2

Windows 7 SP1

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows 8

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows 8.1

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows 10

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2003

No

No

Yes

No

No

No

Yes1

No

Windows Server 2008

No

No

Yes

No

No

No

Yes1

Yes2

Windows Server 2008 SP2

Yes

Yes

Yes

Yes

Yes

Yes

Yes1

Yes2

Windows Server 2008 R2

No

No

Yes

No

No

No

Yes

Yes2

Windows Server 2008 R2 SP1

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2012

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2012 R2

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes2

Windows Server 2016

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Windows installation and support notes:

1 The boot CD supports bare metal restore, but does not support driver injection.

2 VM export to Azure works only for x64 editions of operating systems listed.

Linux operating systems

Linux operating systems are supported as protected machines in a Rapid Recovery Core. You can use agentless protection, or install the Rapid Recovery Agent. The following table and notes list each supported Linux operating system and distribution, and describes support for each Rapid Recovery component or feature.

Table 3. Compatible Rapid Recovery components and features by Linux operating system

Windows OS

Core/ Central Management Console

Agent

Agentless

Linux OS or distribution

Agent

Agentless

Live DVD

Red Hat Enterprise Linux 6.3 - 6.8

Yes

Yes

Yes

Red Hat Enterprise Linux 7.0 - 7.3

Yes

Yes

Yes

CentOS Linux 6.3 - 6.8

Yes

Yes

Yes

CentOS Linux 7.0 - 7.3

Yes

Yes

Yes

Debian Linux 7, 8

Yes

Yes

Yes

Oracle Linux 6.3 - 6.8

Yes

Yes

Yes

Oracle Linux 7.0 - 7.3

Yes

Yes

Yes

Ubuntu Linux 12.04 LTS, 12.10

Yes

Yes

Yes

Ubuntu Linux 13.04, 13.10

Yes

Yes

Yes

Ubuntu Linux 14.04 LTS, 14.10

Yes1

Yes1

Yes1

Ubuntu Linux 15.04, 15.10

Yes1

Yes1

Yes1

Ubuntu Linux 16.04 LTS

Yes1

Yes1

Yes1

SUSE Linux Enterprise Server (SLES) 11 SP2 or later

Yes

Yes

Yes

SLES 12

Yes1

Yes1

Yes1

Linux installation and support notes:

1 B-tree file system (BTRFS) is supported only on operating systems with kernel version 4.2. or later. Compliant operating systems currently include Ubuntu versions 14.04.4, 15.10, and 16.04. SLES versions 12 and 12 SP1 have older kernel versions, and so Rapid Recovery does not support their implementations of BTRFS.

Rapid Recovery Agent software requirements

Requirements for the Rapid Recovery Agent software are described in the following table.

Table 4. Rapid Recovery Agent software requirements

Requirement

Details

Operating system

The Rapid Recovery Agent software supports 32-bit and 64-bit Windows and Linux operating systems, including the following:

Additional operating systems are supported for agentless protection only. For more information, see .

If any operating system listed specifies a service pack (for example, Windows 7 SP1), then the OS with the specified service pack is the minimum requirement. If an operating system is listed without a service pack (for example, Windows 8), then the base operating system is supported. Any subsequent SP for a listed OS is also supported, unless explicitly excluded.

The Rapid Recovery Agent software supports Windows Server Core edition installations for Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016. For Windows Server 2008 R2 Core only, you must have SP1 or later. Windows Server 2008 Core edition is not supported.

The Rapid Recovery Agent software supports the Linux distributions included in this list. Most of the released kernel versions have been tested. File systems supported include ext2, ext3, ext4, and xfs. BTRFS is also supported (only on certain Linux operating systems with kernel version 4.2. or later). For more information, see the Rapid Recovery release 6.1 operating system installation and compatibility matrix.

Agents installed on Microsoft Hyper-V Server 2012 operate in the Core edition mode of Windows Server 2012.

Architecture

32-bit or 64-bit

Memory

4GB or higher

Processor

Single processor or higher

Microsoft Exchange Server support

Microsoft Exchange Server 2007 SP1 Rollup 5 or later , Exchange Server 2010, Exchange Server 2013, or Exchange Server 2016

Microsoft SQL Server support

Microsoft SQL Server 2008 or higher

Microsoft SharePoint Server support

Microsoft SharePoint 2007, 2010, 2013, 2016

Storage

Direct attached storage, storage area network or network attached storage

Network

1 gigabit Ethernet (GbE) minimum

Quest does not recommend protecting machines over a wide-area network (WAN). If you have multiple networked sites, Quest recommends installing a Core at each site. To share information, you can replicate between the Cores located at different sites. Replication between Cores is WAN-optimized. The data transmitted is compressed, deduplicated, and encrypted during transfer.

Network hardware

Use network cables with the appropriate rating to obtain the expected bandwidth.

DVM repository requirements

When you create a Deduplication Volume Manager (DVM) repository, you can specify its location on a local storage volume or on a storage volume on a Common Internet File System (CIFS) shared location. If creating the repository locally on the Core server, you must allocate resources accordingly.

DVM repositories must be stored on primary storage devices. Archival storage devices such as Data Domain are not supported due to performance limitations. Similarly, repositories should not be stored on NAS filers that tier to the cloud, as these devices tend to have performance limitations when used as primary storage.

Quest recommends locating your repository on direct attached storage (DAS), storage area network (SAN), or network attached storage (NAS) devices. These are listed in order of preference. If installing on a NAS, Quest recommends limiting the repository size to 6TB. Any storage device must meet the minimum input/output requirements. For these requirements, and for additional guidance for sizing your hardware, software, memory, storage, and network requirements, see the Rapid Recovery Sizing Guide referenced below.

When creating a DVM repository, you are required to specify the repository size on a volume. Each DVM repository supports up to 4096 repository extents (additional storage volumes).

Quest does not support installing a Rapid Recovery Core or a repository for a Core on a cluster shared volume (CSV).

You can install multiple DVM repositories on any volume on a supported physical or virtual host. The installer lets you determine the size of a DVM repository.

Always create your repository in a dedicated folder or directory, not the root folder on a volume. For example, if installing on a local path, use D:\Repository\ instead of D:\. The best practice is to create separate directories for data and metadata. For example, D:\Repository\Data and D:\Repository\Metadata.

For more information on using Rapid Recovery, see the Rapid Recovery User Guide. For more information on managing Rapid Recovery licenses, see the Rapid Recovery License Portal User Guide. For more information on sizing your hardware, software, memory, storage, and network requirements, see the Rapid Recovery Sizing Guide referenced in knowledge base article 185962, “Sizing Rapid Recovery Deployments.”

Installing Rapid Recovery using the Add-on for Kaseya

The Rapid Recovery Core stores and manages the backups of all protected machines or servers in your environment on which the Rapid Recovery Agent is installed.

To install Rapid Recovery using the Add-on for Kaseya, complete the following tasks.

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