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Rapid Recovery 6.1.2 - Third-Party Integration Guide

Introduction to Rapid Recovery Add-on for Kaseya Introduction to Rapid Recovery and installing it using the Add-on for Kaseya Using the Rapid Recovery Add-on for Kaseya About us

Managing Rapid Recovery Core reports in the Add-on for Kaseya

The Rapid Recovery Add-on for Kaseya lets you generate reports for one or more Cores. It does not generate reports for individual protected machines; however, the reports include information about the protected machines that the selected Cores protect.

With the Add-on for Kaseya, you can generate the following reports:

The Core Summary report provides details about jobs performed and the status of those jobs. It also generates a Core Status report. Together, the reports include the following information:

Core. The Core for which you ran the report.
Agent. The name of the protected machine that the Core protects.
Type. The type of job performed (for example, Transfer).
Summary. A brief description of the actions that the job performed.
Status. The status of the job (for example, Succeeded or Failed).
Error. The type of error that caused the failure if a failure occurred.
Start Time. The time at which the job began.
End Time. The time at which the job ended.
Time. The duration of the job (for example, 2m 16s for 2 minutes and 16 seconds).
Total Work. The amount of data affected. For example, a transfer job could have a Total Work of 53.7MB.

The Critical Event report also generates a Core Status report. Together, the reports include the following information:

Core. The Core for which you ran the report.
# of Failures. The number of jobs that failed to complete for the Core you selected.
Type. The type of job performed. For example, Transfer.
Summary. A brief description of the actions that the job performed.
Status. The status of the job. For example, Succeeded or Failed.
Error. If a failure occurs, the error that caused the failure.
Start Time. The time at which the job began.

The following procedures describe how to create and view reports.

Creating reports in the Rapid Recovery Add-on for Kaseya

The Rapid Recovery Add-on for Kaseya provides a consolidated reporting feature that lets you create summary reports for selected Rapid Recovery Cores and activities for Rapid Recovery protected machines that the Core protects.

3.
(Optional) In the Description text box, enter a text description.
5.
Click Run report.
6.
In the dialog box, click OK to acknowledge that the report has been scheduled.

In the Most Recent Report Status column, the status of In Progress appears. This status changes to Completed when the report has been created.

Viewing reports in the Rapid Recovery Add-on for Kaseya

The reports you can create for Rapid Recovery Core machines are useful for compliance. They contain information about the Rapid Recovery Core and protected machine activities associated with the Core.

Complete the steps in following procedure to view the summary reports.

The View Reports page refreshes with the full report details.

On the View Reports page, you can view the status of the Core in the report (for example, Available).

Under Core Summary Report, you can view a detailed list of the protected machine activities associated with the Core in the report. These details include the type of activity, summary description, status, start and end time, duration for the activity, and amount of disk space required for the activity.

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Technical support resources

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