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Rapid Recovery 6.1.2 - Mailbox Restore for Exchange User Guide

Legend Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Opening an Exchange database using Mailbox Restore

This task assumes that you have mounted a recovery point—using either the Local Mount Utility or the Rapid Recovery Core Console—that contains an Exchange database. For more information, see Opening an Exchange database in Mailbox Restore using the Local Mount Utility or Mounting a recovery point.

In addition to opening an Exchange database using the Local Mount Utility (LMU), you can also open a database directly from Mailbox Restore. You can use this method of opening a database if you already have a database open in Mailbox Restore and you want to open an additional database. For example, if you opened a database using the LMU but the item you want to recover is not there, you can open a second database using Mailbox Restore. However, the additional database must be located on the same Exchange server as the first database, and therefore included within the same mounted recovery point.

Complete the steps in the following procedure to open an additional database from the mounted recovery point.

1.
On the Mailbox Restore home page, click the File drop-down menu.
2.
Click Open Database....
3.
For the Exchange Database File (.edb) path, use the drop-down list to select a detected .edb file.
The Exchange database Log Files Path, and System Files Path text boxes automatically populate with the locations of the files.
4.
Click Open.

Viewing Exchange properties in Mailbox Restore for Exchange

Viewing Exchange properties in Mailbox Restore for Exchange

Mailbox Restore lets you view the general properties and MAPI properties of each Exchange item that it can recover from an open Exchange database. There are two ways you can view properties, depending on the type of item.

You can view navigation tree item properties, which lets you see the properties of the mailboxes, folders, and other items listed in the navigation tree in the left pane of the home page.

You can also view individual item properties. This function lets you view the properties of messages, contacts, tasks, and other items that appear in the list in the Reading Pane.

Viewing navigation tree item properties

The type of properties displayed varies dependent on the item selected.

For a mailbox, only the General properties are displayed. They include information such as display name, mailbox type, mapping signature, and message count, among other data.

For a folder, such as the Inbox or Calendar folder, the Properties window displays the following three tabs:

General properties. Displays information such as display name, access rights, folder type, creation time, last modification time, and message count, among other data.
MAPI properties. Displays information used for the Microsoft Application Programming Interface (MAPI).
Permissions. Displays the users and their permissions types, along with the abilities each user has for the selected folder.

Complete the following procedure to view the properties of a mailbox or folder shown in the Mailbox Restore navigation tree. The properties are read-only and cannot be changed.

1.
In the Mailbox Restore home page with an open database, click a mailbox or folder to highlight the item.

The Properties window opens.

3.
To save or send the properties information, click Copy all properties to clipboard, and then paste the information into another program such as Microsoft Word or Notepad.

Viewing item properties

Mailbox Restore lets you view the properties of an Exchange item.

For an item, such as an email message or calendar event, the Properties window displays the following tabs:

General properties. Displays information such as item type, message class, creator name, and last modification time, among other data.
MAPI properties. Displays information used for the Microsoft Application Programming Interface (MAPI).
Recipients. Lets you select a recipient and view the MAPI properties for that recipient.
Attachments. Lets you select an attachment from the item and view the MAPI properties for that attachment. You can also open the attachment and save it. In the case of embedded messages (a message attached to another message), you can view the properties for the attached message and save the message to .msg, .txt., or .eml format.

To view the properties of a granular Exchange item, such as a message or contact, in Mailbox Restore, complete the following procedure. The properties are read-only and cannot be changed.

1.
In the Mailbox Restore home page with an open database, locate the folder that contains the item within the navigation tree.
4.
To save or send the properties information, click Copy all properties to clipboard, and then paste the information into another program such as Microsoft Word or Notepad.
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