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Rapid Recovery 6.1.2 - Mailbox Restore for Exchange User Guide

Legend Understanding Mailbox Restore for Exchange Preparing to use Mailbox Restore for Exchange The Local Mount Utility and Mailbox Restore Using Mailbox Restore for Exchange Restoring Exchange data using Mailbox Restore Exchange database maintenance in Mailbox Restore About us Glossary

Using Mailbox Restore for Exchange

This section describes how to use Mailbox Restore for Exchange to manage the settings and Exchange data stores and how to navigate the user interface.

Navigating Mailbox Restore for Exchange

Mailbox Restore for Exchange opens with the default view of the open database.

The left side of the user interface includes the Search history pane and the All Mail Folders pane. The Search history pane retains a record of previous searches, with the last search criteria listed in descending order. The All Mail Folders pane displays all mailboxes available from the open data store in a hierarchical tree format. You can expand each mailbox to select folders to restore. The Show options let you display all areas of the database or only the selected items.

The right side of the user interface consists of two panes, which include the following information:

The following table describes the actions available on the toolbar.

Table 3. Toolbar options




Opens an Exchange database file.


Closes an Exchange database file.

Physical Integrity Check

Opens the Database Maintenance Wizard and lets you perform a physical check of the Exchange database. It also lets you repair and verify the database can be mounted.

Advanced Search

Lets you perform a complex search, or a search with multiple criteria.


Lets you show or hide system mailboxes and folders, and unknown message folders, as well as force a clean shutdown. You can also change the language in which the Mailbox Restore user interface appears.


Gives the different options available for restoring data.

The About icon opens the About Rapid Recovery information screen.

Customizing the reading pane view

Rapid Recovery lets you customize the organization of the reading pane through the View menu.

In Rapid Recovery, click the View menu.
Select Reading Pane, and then click one of options described in the following table.

Table 4. Reading pane view options




Locates the preview pane to the right of the item list.


Locates the preview pane below the item list.


Removes the preview pane from view.

Changing Mailbox Restore for Exchange settings

Changing Mailbox Restore for Exchange settings

You can configure Mailbox Restore for Exchange settings to show unknown message classes and configure the shutdown state of the database before you open it in Mailbox Restore.

The action that you can select for the shutdown setting occurs every time you open an Exchange database in Mailbox Restore.

On the Mailbox Restore home page, click Settings.
The Settings dialog box displays.

Table 5. Mailbox Restore settings options




Lets you change the language in which the Mailbox Restore user interface appears. Options include English, French, German, Brazilian Portuguese, Spanish, Simplified Chinese, Japanese, and Korean.

Show system mailboxes

Displays all system mailboxes, which contain system folders.

Show system folders

Displays all system folders, such as Common Views, Deferred Action, and Sharing.

Show unknown message classes

Displays all MAPI message classes, including messages from third parties that are not supported by Mailbox Restore.

Force clean shutdown

Opens the database in a clean shutdown state, even if the database experienced a dirty (improper) shutdown.

Click Apply.
Click OK.
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